[Resolved] HDFC Bank — Non issuance of debit card | |||||
My customer id is 52700864. I have applied for new debit card; HDFC bank deducted my Rs. 750/- from my account but I have not received my new card. I have been following this from a month, now I don’t want any new card. Kindly refund my money on urgent basis as now I don’t want ant new card from HDFC Bank. This has been very disappointing that HDFC bank do such false commitments and deduct unnecessary money from accounts. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 HDFC Bank Customer Care's response Dear Customer, The debit card for your account as sent to your registered communication address through blue dart courier service vide ref id [protected] on March 31, 2017. The card got returned to us for the reason consignee shifted. You need to visit the nearest branch and submit request for updation of your latest mailing address in order to redirect the card on new address. Alternately you may submit address change request online. Address updation through Netbanking : Please follow the below steps to update the address through Netbanking: Log in to your NetBanking account Click on “Update contact details” on top of the page Click on “Update address” Click “Update” tab. You will be redirected to upload the self-attested scanned copy of document. Update your address under "Address details" Select the document type that you wish to upload from the drop down menu under "Address proof" Click "+" and select the document Click "upload" Type the code shown in the box Select "I/we confirm that we have read the Terms & conditions and that all details provided on the form are true & correct" Click on "Submit" Following are the documents that you can upload as Address Proof during the above procedure: 1) Passport 2) Driver License 3) Voter's Card 4) Aadhar Card 5) Central or State Government issued ID Card. If the request / document is in order, the address would be updated in 2 working days. -Anay HDFC Bank Assistance | |||||
2 Comments | |||||
Comments
I have not informed for the charges which are applied on my account. the total charge they applied is 2242.5 Rs. so I want my refund amount
Reply
My new debit card was not delivered in correct address which i have updated. While calling to customer care also call not connecting. I just want to know where my card was delivered.
Thanks,
Mohanapriya S
[protected]
Thanks,
Mohanapriya S
[protected]
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information