[Resolved] HDFC Bank — non receipt of hdfc fastag

VIBHA MITAL

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

I received sms from hdfc bank on 15th december’2019 giving fastag customer id[protected] and wallet id - [protected]. The fastag was later dispatched by bluedart awb#[protected] and was returned undelivered on 03rd january’20, despite my request to deliver on an alternate date.

Please arrange to resend the fastag. The hdfc fastag helpline no. [protected] is constantly coming busy.

Vibha mital
[protected]@hitmail.com
Mobile [protected]

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Feb 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

HDFC Bank Customer Care's response Dear Customer,

For any further assistance, you may write to us at escalations.[protected]@1pay.in / fastag.[protected]@insolutionsglobal.com or call on[protected] or 1033.

-Nadia
HDFC Bank Customer Assistance