HDFC Bank — non submission of the data to cibil

kaushalanshita

from Delhi, Delhi

Dec 2, 2019

Address: Best sky tower, New Delhi, Delhi, 110034

Dear sir/ mam

I am anshita and using hdfc bank from march, 2018 onward and carrying a credit card from december, 2018. But my data is not update by on cibil. As per the cibil people hdfc didn't provide them the data. I have applied for the home loan even though i am not having any bad record, i am not getting my loan approve because of no cibil data is available on it. I am having too much of trouble and mentally irritated on it. And as per hdfc its still need 45 to 60 days.
Please make me understand data update on cibil by periodically but my data is not updated. Is there my fault, if it is not updated, i have send the mail again and again, tired of calling even my relationship manager is not responding. What to do now? Why i have to suffer even though i didn't do any wrong.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Dec 04, 2019

Updated by kaushalanshita I do not have the reference number and from where i can register my complaint its not having my concern. and my concern i have submitted already here as well.

Dec 05, 2019

Updated by kaushalanshita I didn't got any suitable response on my issue till now

Dec 05, 2019

Updated by kaushalanshita I have shared many mails regarding my concern but i am not getting any support for the HDFC.

Dec 09, 2019

Updated by kaushalanshita Dear HDFC Bank officials

I am trying complaint so many days before but till now i did not get any positive and responsible response from your customer support team, Relationship manager and not even to the officials . But to do now its actually a mental harassment to the customers . Its to bad i never thought i will get any problem with this bank at least. you taken other person issue very very small.

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Comments

kaushalanshita

from Delhi, Delhi

Dec 9, 2019

Dear HDFC Bank officials

I am trying complaint so many days before but till now i did not get any positive and responsible response from your customer support team, Relationship manager and not even to the officials . But to do now its actually a mental harassment to the customers . Its to bad i never thought i will get any problem with this bank at least. you taken other person issue very very small.