[Resolved]  HDFC Bank — not able to add beneficiary as it doesn't search ifsc code of the benefactor

Address:Phase 4 mohali, 160059

Hi
I did open an account with hdfc bank 3 months ago.
Since then i have tried to use netbanking but i am not able to add a beneficiary.
When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet.

I have called customer care many times but after receiving the call they abruptly cut the phone.

I have no doubt now about the pathetic service of this bank.
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Sep 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly retry the transaction and write to [protected]@hdfcbank.com mentioning the beneficiary details and IFSC code inputted, to enable us to check.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I was facing the same issue and came on this thread seeking resolution. Soon I realised there must be something wrong I am doing making me struggle.

If you are an HDFC customer trying to add another HDFC account, the fun fact is you don't need IFSC code. - Check the form and select "Transfer within the bank" after clicking Add Beneficiary.

If this solution doesn't apply to you, I am sorry, I can't help much. For others who found this useful, I am glad it saved a few precious minutes for you.
Praveen Braggs's reply, Sep 30, 2022
We are not talking about hdfc to hdfc transfer.

We are referring to hdfc to other bank transfer
Hi,

I have an HDFC account. I am trying to add another HDFC account in my list of beneficiaries for urgent fund transfer however as much as I tried on Chrome as well as Internet Explorer, I am unble to Search IFSC code for being able to add beneficiary account.

I even tried from my personal laptop & also from office laptop but still cannot Search IFSC code.

This is very urgent so please help me.

Regards,
Makarand Sinkar
Mumbai
I am unable to search the IFSC code of Oriental Bank of Commerce when I try to add that in Beneficiary account. Request to sort out the issue.
Hi, I'm having the same problem. When I click to search IFSC code, it's showing no results. I've put in all the details. Time and time again. And it still says 'no records found'. If I was able to type out the code myself, it wouldve been much easier. Please help me out as soon as possible. I'm already late on the payment
HDFC Bank — not able to add beneficiary HDFC Ltd as it doesn't search IFSC code HDFC0000060.
I urgently need to pay the amount to HDFC LTD, I am currently too much frustrated that I can add the beneficiary can not be added as stupid IFSC code search say NOT found even though when I have checked that it exist.

[email protected]'s reply, Jun 3, 2021
Just to mention I have been following the HDFC LTD since 22 APR asking them to let me prepay directly to BANK after so many efforts when they have give me the account details to prepay I cann't add the account which is again so frustrating, Also every day I'm incurring the interest on the amount which I need to pay its very LARG amount, daily I'm getting huge loss. I'm simply fed up with HDFC BANK and HDFC LTD. I need the solution ASAP.
Have the same problem, put in accurate IFSC code (HDFC0000027) but it does not post result so I am stuck!!!
Have the same problem. IFSC code lookup never works on HDFC bank. I regret opening bank account with HDFC. what is the use if we are not able to lookup a simple IFSC code. waste of time banking with hdfc bank.

Have the same problem. IFSC code lookup never works on HDFC bank. I regret opening bank account with HDFC. what is the use if we are not able to lookup a simple IFSC code. waste of time banking with hdfc bank.
Same problem, cannot find HDFC0001220. Could you please get this resolved ?
Same problem. Unable to add a new beneficiary, IFSC code search does not return any results. Moreover I am adding another HDFC bank! No point calling them. Really pathetic service. What are the alternative banks where people have better experience?
What a useless bank after so many complaints they still don't bother to even try to resolve or I think they have the wrong IT guys in place
Same issue happening at my end.
Not able to add the new beneficiary due to IFSC code issue, i am entering the code and clicking on the search button, but doesn't shows anything though i have checked the IFSC on an internet and it is correct but the search thing is not working.

Please help on this as i have to do the urgent transfer.

Thank you
From HDFC Bank customer (Current account)
If you are an HDFC customer trying to add another HDFC account, the fun fact is you don't need IFSC code. - Check the form and select "Transfer within the bank" after clicking Add Beneficiary.

Please use this, works for me.
Not able to add the new beneficiary due to IFSC code issue, i am entering the code and clicking on the search button, but doesn't shows anything though i have checked the IFSC on an internet and it is correct but the search thing is not working.

Please help on this as i have to do the urgent transfer.
I am having a same problem. It does not search branch through IFSC code. I never expected this from HDFC
I am also facing the same problem, I unable to add an beneficiary due to IFSC search issue, The page does not allow me to type the IFSC code and it does not even search the code by taking all inputs.

HDFC is a reputed bank, how come they allow such things to happen, why the app is not tested thoroughly.
I am also facing the same problem. What is the solution?

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