HDFC Bank Complaints & Reviews

I have booked a ticket in redbus on 22-sep-2019 from kavali-banglore on 08-oct-2019 using my debit card. I have cancelled that ticket on 04-oct-2019 and redbus has initiated the refund process on 04-oct-2019 and i got message from hdfc bank on 5-oct-2019 at 8:31pm saying that my refund has been credited/reversed into my hdfc debit card but that amount is reflected in my account.

Need to pre-close my hdfc insta jumbo loan on credit card. There is no process mentioned on hdfc bank website or netbanking account. Since the process to take loan is easy then why they do not have any process to close the same online as well. On customer care number it is very difficult to talk to customer care executive.
Kindly tell me the charges on the loan and procedure for the same

Hi,

On 20th of sept, 2019, i made a transaction of 12, 999 which i had to cancel within an hour. I got the confirmation email from amazon for cancellation and the order canceled successfully.

In the mail it was mentioned, it would take up to 5 business days for the refund to process to my account.

After that period i got a little worried because, and contacted amazon they said the has been successfully processed from their side and the refund reference number is 024748 (And the order id is[protected].

After that, i contacted the bank customer service lots of the time they are giving the same answer that it has to cancel from amazon's side. And all the time different solutions they are giving, once they mentioned writing to customerservices. [protected]@hdfcbank.com, i did. Today i got a reply from them to wait for 15 days after canceling the order for a refund to be processed.

But 15 days have been already passed. I replied to them within an hour of getting a reply from them but again they will take 2 working days to reply to me.

I am attaching all the screenshot of amazon's reply with the refund reference number and bank's reply as well.

Thanks to all the people in advance, who are going to look into this issue.

I have a saving account in hdfc bank a/c no. [protected].
Due to non maintenance of minimum balance now my balance is -4195.
I went to bank yesterday if it can be closed but they are saying i have to pay this amount. I asked if it possible make it 0 so that i can reuse this same account.
Now i am in tension because i don’t have money to close it.
So i request you to please solve this problem so that i can reuse this account.
It will be a great help.

Thanks and regards
Shashikant rmaurya
[protected]

I am customer of hdfc bank since 4 year. 25-30 laks per year of my yearlly turnover in starting 2 year but previus 1 year branch is unable to setishfy thair customers problems till here cash deposite and widraw is major problem..

As i have been taken 500 rs with hdfc credit card which is done wrongly and mistakenly for which bank charge 590 on 500 as huge interest rate which is too much for me as huge and double tare of interest so i want waver on this mistakenly done please help in wavie of the huge intrest rate. And i contact with customer care he said it will be resolved because its first time so please help and resolve it its too hight rate of intrst for me please wave of as i am loyal customer.

Hi,
I had to transfer amount of 10200 cad for gic purpose (Canada) and initiated the process. Initially i went to hdfc branch which is located in technopark of trivandrum. A person by name shibu told me that the wire would be risky and asked me to try online. I did tried couple of days and got an error email. I went back to shibu and showed him the error email. So it almost took 4 days including the weekend. So ideally 4 days of mine is wasted because of the hdfc employee. I was still patient. I went back to shibu tulsidharan with my cheque and asked him to file gic through wire transfer. He gave me a form to fill and passport xerox was also taken. He gave me few of the previously applied gic applications to ease filling the form. That's when i realised people had filled it manually earlier and he has handled these cases before. He still wasted my time asking me to do online.
I was still patient. This happened on 30th september 2019. I asked him to file the application on the same day since it was really urgent to me. He denied saying he is busy today and will be doing it the next day. He did filed the application on oct 1st'2019. Total amount of 557000 was deducted from the account along with 1100 commission. Evening i got a call from shibu saying the application is on hold since the name in passport and account is different. He wasn't even aware that the name has to be same even after handling so many gic cases. I was still patient. 2nd oct was a holiday. I gave him a call on, 3rd october asking about the status. He says he has requested for the refund and it is in process. Its 5th october today and i haven't got back my amount, neither my gic is processed. Everyday he says something new saying he has requested treasury for the refund. And not even sure when the refund is happening. Everyday he says it will be done by eod and there's no update. During my conversation with him today 5th oct he mentioned saying today is saturday i'm not sure if they process. Why not? Saturday is a working day for the employees right? Also, 7th and 8th oct is a holiday. I haven't got my money back neither i'm able to file gic. I asked him if i should apply for name change as per passport yesterday 4th oct he said that's not required he would take approvals and get it done. And today 5th oct he says you have to apply for name change. I have had such bad experience with hdfc i would not recommend it to my friends and family going forward. I am very frustrated with the process and the customer support executives. He is a manager of a bank and is not able to communicate to me in english. Please take this escalation and let me know when i would get my money back? I have already wasted my 2 weeks and next week also since the name change will take 3 working days. I make sure this reaches all social media and people are aware about this.

I have done transaction on oct 1st through hdfc credit card 12300/ to payzapp wallet.
Money got deducted from hdfc credit card. But payzapp wallet not reflected 12300/ amount.

Im facing this issue last four days.
Still amount not reflect back to hdfc credit card or payzapp wallet.

I contacted hdfc customer care. They told that wait for 2 days, it will reflect but no response till now.
No contact support for payzapp wallet.

Please provide valid solution.

Maintaining salary account since 2015!!
Never accepted any offers as there was no need.
When there was a need and i had applied for a pl, in lieu i got only harassment which was a real surprise for me from a bank who claim themselves as india's no.1 bank. The representatives only asked for documents, but never gave a proper feedback except harrassment

I bought a product from amazon for ₹996. I paid it by upi money transfer attached with my hdfc bank account. After some time i cancelled the order and requested for refund of payment. The amazon initiate my refund on same day and they send me a refund reference #[protected] number and ask me to wait for 4 business days. The date when amazon initiate the refund is 30 september 2019 but till 04 october 2019 i haven’t receive my refund yet. I call amazon and ask them for my refund and they said that please contact with your bank customer care. Please help me out for this trouble.

I've not been receiving otps for adding someone as a beneficiary from hdfc since yesterday.

I just moved to nepal and they have no provision for a universal toll free customer care number! Can't get through the so called 'central number' that they have for other countries -'[protected]'

I'm sure one understands how frustrating it is to not be able to speak to anyone! Worse, they have no provision for complaining about otps on their useless 'eva chatbot' system or in their complaints section.

Seems like no one wants to talk otps!!!

Dear sir,

From my card number [protected], 15000 rupees was detected from the phone number [protected]. Please do needful
Date of incident: 04 oct 2019 at 08:10 pm
Client website: WWW.MOBIKWIK.COM, ph. No: [protected]
They have called from this mobile number [protected] & told me that they have called from naukri & told to open the website of www.naukrijob.org.in & told to pay processing fee of rupees 50 but detected rs 5000 & they have told to click refund menu again but again detected 5000 rs likewise totally 15000 rs detected from my account. But otp i only typed. So kindly consider my complaint.

Hi,

I have been using hdfc savings bank account for one of my previous employer where i have worked for only 4 months. Account was opened in 2013 and when i left that organization it was no longer in use.

Now the problem is i need to open bank statement pdf file which is password protected which need my customer id. I have forgot / lost everything including bank account number.

The bank account was opened with below registered details.
Account type: savings account
Registered mobile number: +91 [protected] (Not active now)
Registered email id: [protected]@gmail.com (Active now)
Branch: broadway, chennai

I desperately need my customer id to open my bank statement file, because i need to submit to my current employer for the background verification which is very mandatory. It is very very urgent. Please help.,

Thanks & regards,
R. Satheesh kumar
[protected]

Sinora ajitsinh chhatrasinh
Member id no : bn01090155
Two wheeler loan agreement no : 15514483

I we received a two wheeler loan from your hdfc bank of rs 39322 on 31/10/2009.
After receiving the loan, we were regular in paying fifteen-seventh installment of the loan
Thereafter, we have paid all the balance due together on 24/8/2012
We have also been given a certificate by the bank providing the loan

We have a loan report showing that the loan is still pending.

I have booked a railway ticket but the transaction failed due to network failure and money was deducted. I got refund msg from irctc, that 'an amount of rs 838.68 deducted against irctc txn id [protected]on 03-oct-2019 will be refunded as your ticket could not be booked / service not rendered. But hdfc haven't credited it in my account, till now, and one same day i received another msg from irctc that 'ur transaction on hdfc bank debit/atm card ending * for rs. 838.68 has been credited/reversed by irctc12027 on[protected]:16:51:15. But till now no msg from the bank i have received also i have cross-checked it with atm. I want support from the bank.

Hi, i have updated my uk number in my bank account a few months ago, and i have been getting all the opts instantly on that number, but i am not getting them anymore. It works sometimes and sometimes it doesn't.
I didn't get an otp a day before then it worked yesterday, and now it stopped working again. I am trying to do a payment online and i am not able to receive an otp now. This is very annoying and frustrating.
Can you please check why this is happening?
Let me know if you need any details?

I didn't make lump transactions. but I had lost Rs 166 and Rs 177 from my account.

i request you to refund these unnecessary charges to my account back and make sure these actions will not repeat again. If any mistakes from my side, please let me know.

Regards,
Abinaya
[protected].

My home branch is in roorkee, i have opened my ppf account by online dated 29/09/2019 and it has been opened after 24 hr, when i have checked the status of my ppf account it has been opened but my branch shows as anna nagar i, since m from roorkee how it opened from anna nagar without my concern, unable to understand how it is possible, now please suggest further action.

Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 5k.

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is : [protected]

Please resolve this matter asap.

My email : sushree. [protected]@tcs.com

Hai hdfc bank,
I am taken persanol loan 200000 in hdfc in 2015 year. On 2019 june month some mistakes happen settled with 50000 amount... But after i realise my cibil score. Then my pending dues full clear in july 27... But still my account status is show settled.. Please update my status with closed. And one more error is in my cibil score. I am talen loan 200000. But in detailes writeof amount is 368500. How is this posible.. Please correction all my details.
Thank you