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[Resolved]  HDFC Bank — not able to liquidate the fd

Address: 160062
Website: www.consumercomplaints.in/new_complaint

Hi my account no is [protected], and i am not able to liquidate my fd with hdfc bank.

I get this error every time that we are unable to liquidate your fixed deposit since the source account from which your fd was originally booked is closed/blocked. Please visit your hdfc bank branch for liquidating the fixed deposit

This is locked for 5 years and i am not aware why i am not able to liquidate this. If it is because of locking period, why was i not informed? Plus why am i getting his error? What does this mean source account is closed/blocked?

This also means my money is not safe with you them why should i do a fd in future.

Please help close
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Jul 9, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
HDFC Bank Customer Care's response Dear Customer,

We request you to visit any of the nearest HDFC bank Branch our bank official will you assist you further. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

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Comments

Did not hear from the bank, I am outside India and not able to visit branch, please help the branch to coordinate with me on my registered email
Reply
I am currently in Tokyo for a year, need assistance as do not have hdfc branch in tokyo
Reply
HDFC Bank Customer Care's response, Jun 13, 2018
Verified Support
Dear Customer,

We like to confirm that said Fixed Deposit is tax saver Fixed Deposit hence the same cannot be closed before maturity. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Tejinder Aeiry on 9888999838 / [email protected]

-Bejoy
HDFC Bank Customer Assistance

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