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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
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HDFC Bank reviews & complaints page 951

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S
Shruti.hari
from Aligarh, Uttar Pradesh
May 30, 2018
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Address: Agra, Uttar Pradesh, 282002

Name - shruti hari
Mobile no. [protected]
Email id - shruti. [protected]@gmail.com
I got a cal from sbi bank and they asked me to download their app bhim sbi pay.. He told me all the procedure to register.. Then he requested me to pay and then 11000 rps is deducted from my account.. Now he is sending abusive text to me.. Please help
His mobile number is - [protected]
Transaction number[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Saravanakumar Pichumani
    from Dindigul, Tamil Nadu
    May 30, 2018
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    Address: Erode, Tamil Nadu, 638401

    Hi, i have purchased a sony tv cost 108000 under hdfc consumer durable loan in salem viveks near arrs multiplex. They promised that they will credit a cash back offer of rs, 3000 to my account within 90 days or completion of 3 emi's. But i am going to pay my 5 emi. So far nor credited, and despite the question to the bank (Mr. Mohanraj), they are not answering in a polite way or in a responsible way.

    Please help me in this.

    Regards
    Psaravanakumar
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Abilash Jayaram
      from Chennai, Tamil Nadu
      May 30, 2018
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      Address: 600040
      Website: RBI

      Dear sir/madam,

      Hi this is abilash, i have my credit card outstanding, for past 1months i locked some finacial problem, i explain this to that calling agent for many time and they are repeatedly calling, and today i received the she said she is the manager for collection, she treating me heavily and i try to explain lot she not ready to hear wat i am say so kindly help me out for this situation, i never cheated any one, i ready to pay all my outstanding with late fee and interest, so kindly take a action against those collection persons.

      Card no : [protected]
      Mobile number : [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sorvkkkr
        from Bengaluru, Karnataka
        May 30, 2018
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        Dear sir

        I have helped one of my friend in business and he has taken loan from my account.in december 2016 his client stopped giving payment and he had a lot of loss and he also stopped paying emi of loan taken from my account. I was bearing and paying the emi from last one and half year. Nos because of some financial problem i'm unable to pay credit card total outstanding of rs 52000 and personal loan approx rs 150000. Now bank executives are calling me daily 5 times and threatening me for payment. He also called my father. Because of their cheap and worse talking i'm going to depression. I also told them to settle my account and give some compensation. They are not agreed on same. Please help me in this case.

        Regards
        Saurabh kakkar
        [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          C
          chhotekumar ssm
          from Kota, Rajasthan
          May 29, 2018
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          Address: Bhilwara, Rajasthan, 311001

          Dear sir,
          Mera home loan uco bank me tha our ecs hdfc account se kat raha hai. Mera home loan account close ho gaya 08/05/2018 ko. Lekin 21/05/2018 ko ecs kat gaya 6650/-rs. Ab mera ecs refund mere account me karana hai. Pl help me.
          Thanks
          Chhote kumar sharma
          A/c no.- [protected]
          Hdfc bank, branch:- bhilwara.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            shubhamsharma1988
            from Dharwad, Karnataka
            May 29, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110052

            Hi,

            I purchased an apple ipad on 12th february under the 'valentine's day 10000 cashback offer'. ​as per the offer a cashback of 10000 was supposed to be credited within the 90 days of purchase.

            My friends also purchased the same and received the cashback.

            Its been more than 90 days and the cashback is not credited.
            Under this scheme it was mandatory for the buyer to opt for 6 months emi.

            Purchased the ipad in HARIOM ELECTRONICS, Ashok Vihar, Delhi

            ​date of purchase : 12th feb 2018
            Store : HARIOM Electronics Ashok Vihar Delhi
            Jun 30, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 30, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We're sorry to hear that. Please share your Account No./Card No., registered contact info, details of the transaction & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              abimoorthy
              from Melur, Tamil Nadu
              May 29, 2018
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              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

              Name :- moorthy m
              Mobile no. :[protected]
              Credit card number ending :- 1442
              HDFC Bank customer support has been notified about the posted complaint.
              I m using hdfc credit card, nd unnecessary sevice one assist starts on my credit card, without any information 1399rupees amount has been deducted frm my credit card..please stop this service nd refund my money..otherwise i will not continue with hdfc..this is wrong..so refund money nd stop ths service
              Dear Customer

              Greetings from OneAssist...!

              We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3229759 & the refund will get processed in 7 working days.

              Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

              Regards

              Sagar

              (Team OneAssist)
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                T
                The Hygiene Tadka
                from Indore, Madhya Pradesh
                May 29, 2018
                Resolved
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                Resolved

                Address: Indore, Madhya Pradesh, 452010

                Hello there

                I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

                Please deactivate and refund my money asap
                Name: sonam khandelwal
                One assist relationship no: 4310829
                Hdfc credit card no. Xx6539
                Email : [protected]@gmail.com
                Aug 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Hi

                This is a complaint against a transaction done on Hdfcbank account at Tanishq in December of value above 83000/-. I still haven’t received the 5% cashback as expected. Really disappointed with such pathetic services of a leading national bank
                Payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero
                Sona Soma's reply, May 22, 2018
                payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero
                Sona Soma's reply, May 22, 2018
                payment account se nikal lee, or payment ke liye e mail, kiya phone kiya, letter post kiya, branch m b contact kiya, no response, or is baat ko 5 month ho gai, response zero
                Dear Sonam Khandelwal,

                Greetings from OneAssist

                We would like to inform you that your deactivation is in process vide service request 3213062.

                The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                Regards,

                Deepali

                Team OneAssist"
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                  R
                  rohit vasudeva
                  from Noida, Uttar Pradesh
                  May 29, 2018
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                  Address: Faridabad, Haryana, 121001

                  I have a hdfc credit card with limit of 50, 000 and and used 25000 of my overall expenses and i started paying some amount through my account. When i buy the credit card no one inform me about the high interest rate criteria, Now i am trying to contact them for settlement and no one is interested to give me the right information and nor the number are interested to entertain. I tried [protected] & [protected] many times but there is no response.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    AnkurBorwankar
                    from Pune, Maharashtra
                    May 29, 2018
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                    Address: Pune, Maharashtra, 411058

                    I am getting daily calls for home loan from hdfc. Daily i say no and executive promises me of putting my number to dnd but nothing happens. Today after suffering since last few months i am posting my concern here. I received call today also for home loan from hdfc from phone no. [protected].

                    Requesting you to please do not call me for any kind of loan.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 02, 2018
                    Updated by AnkurBorwankar
                    I received similar call today from another HDFC executive Akshay [protected].
                    Jun 06, 2018
                    Updated by AnkurBorwankar
                    Received call for HDFC Home loan again today from Rashi [protected].
                    My self deepak keshrani ex employee code: d12256. One year has been completed still i m not able to get my pf.
                    M [protected]
                    mail:[protected]@gmail.Com
                    do as soon as possible

                    plz provide me the form
                    Your CPR URN is[protected]. Pl save this for further ref. Your request gets activated after a week -BSNL
                    I do not want to activate this offer which I have not given my consent
                    Hdfc bank issued credit card to me without my consent and linked it for autopsy with my bank account. I did not sign any documents and am not aware of charges of this card.
                    I have requested edc merchantbanking delhi office for disconnecting edc 41088663. But merchant kept deducting my account for low usage. Now despite my writing no refund has been provided.
                    They activated the One assists service without my permission.. via HDFC credit card.

                    Plan: Enhanced WA Power Single Plan
                    Membership ID: [protected]
                    Start Date: 09-May-2018
                    expiry date: 08-May-2019

                    resolve plz
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                      D
                      Dr. B. Srinivasa Rao
                      from Nellore, Andhra Pradesh
                      May 29, 2018
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                      Address: Guntur, Andhra Pradesh, 522501
                      Website: www.hdfcbank.com/personal/products/cards/credit_cards

                      Dear,
                      I am a hdfc bank credit card holder. The bank was auto debited rs. 1299/- from my credit card number ending with 0047 without my concern on date: 27-jun-2017 ie., last year. I am not interested about this service and don't want this membership any more. So please don't do this renewal again without my concern.

                      Thank you very much.

                      Oneassist relationship number : [protected]
                      Name :- buraga srinivasa rao
                      Mobile no. :- [protected]
                      Credit card number ending :- 0047
                      HDFC Bank customer support has been notified about the posted complaint.
                      "Dear Customer

                      Greetings from OneAssist..!

                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                      Should you require any further assistance, please reach us at[protected].

                      Regards,

                      Sagar

                      Team OneAssist"
                      My amploye code HBL/AP/S54855 PLS give me my pf and uan number full deteals.
                      Hi Team,

                      I would like to close my hdfc credit card [protected], but I don't have any correct contact number to talk
                      I abhijit wanted to dis continue with the membership..As i m not interested in the membership anymore..
                      Dear Customer

                      Greetings from OneAssist..!

                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

                      Should you require any further assistance, please reach us at 1800-123-3330.

                      Regards,

                      Sagar

                      Team OneAssist
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                        S
                        Shjai
                        from Jaipur, Rajasthan
                        May 29, 2018
                        Resolved
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                        Resolved

                        Address: Jaipur, Rajasthan

                        Hi
                        I m jai, having a housing loan from ur bank a/c no.[protected] and[protected],.
                        I request to mr. Pareek at jaipur branch and give him a written application on 3rd may 2018 also, regarding my loan account statement, he told me that it will reach you by post till 18th may 2018, but i yet not received any mail, post, call or any other communication from mr. Pareek and hdfc bank.
                        So please see in the matter and please behave like professionals and communicate with me at the earliest to sort out this matter
                        Jun 29, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 29, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                        Regards,
                        Team HDFC Home Loans
                        Via tez, , 35, 500 r.s transferred to rosy [censored]iri, acc/no [protected], IFSC CODE:PUNB0325000, , FROM k s shailender, , acc/no [protected], , ifsc code :HDFC0000317, , , on 24/5/2018, , 12:37 p.m, , plz cancel transaction and refund
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                          G
                          gulnaz fatima faizi
                          from Delhi, Delhi
                          May 29, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110019
                          Website: www.hdfcbank.com

                          I feel so shame and disrespect now because i feel like m beggar after passing so many days (Almost 3 month) still m waiting for response...
                          So sorry m not a beggar m not a die for just rs 4000/-
                          Now m moving consumer court cant wait cant tolerate its hurt my ego... I give you only 1 week after that you will be responsible for everything... Thank you to making be bigggggggggg fool you already waste my lots of time...
                          Jun 30, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 29, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that you have received response vide reference number[protected] on May 18, 2018 clarifying details. You may write back to [protected]@hdfcbank.com for any further clarification or assistance.

                          -Manoj
                          HDFC Bank Customer Assistance
                          Jan 09, 2019
                          Updated by gulnaz fatima faizi
                          Mr manoj

                          I don't think you feel shame after a so many mails or calls still I didn't get any reward from your side I think you are waiting for legal notice sorry no patience more. from may 2018 to till date you cannot arrange cctv footage . this is worst service I get . third class companies is fa better than you thank you so much for cross my patience you will definitely get my consumer notice in this month . be ready for meeting in karkardooma court

                          gulnaz
                          [protected]
                          I got a message from HDFC that for the online transaction that I had made in past, I got the reversal of 2115 at 11:55 AM today. But upon checking my bank statement, it is still not reflecting.
                          Can u provide me with the wallet id for fast tag registration.
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                            R
                            ratnesh9452
                            from Gonda, Uttar Pradesh
                            May 29, 2018
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226022

                            I want to close my credit card because when i have opened the account the worker in a bank says that it is free of cost bit when i have taken the credit card ending with 5077. And when i have called customer service they are telling that take the insurence of 6000 for 2 yr to enjoy the free credit card. I want to close my credit card. My mobile no is [protected] and account no is [protected].
                            Regards
                            Ratnesh patel
                            Lucknow
                            Uttar pradesh
                            Jun 29, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 29, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have reviewed your queries and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                            -Manoj
                            HDFC Bank Customer Assistance
                            Jun 07, 2018
                            Updated by ratnesh9452
                            There is no action on my complaint.
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                              A
                              amit87277
                              from Doraha, Punjab
                              May 29, 2018
                              Resolved
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                              Resolved

                              Address: Chandigarh, Punjab, 160011

                              So credit card is active and still being charged for renewal fees. I have provided screenshot of my bank accounts credit card section stating “no active credit card”.

                              I have written so many emails to customer care but they only focus on how to get money, with a message that renewal fee will be revised if i did purchasing of 1 lakh in last one year.

                              Hdfc bank applies penalty for non depositing or non payment on time but when it comes to get complaint answer, they need 10 working days. Kindly check with the escalation team, my complaint is still pending with them.
                              Amit gupta
                              [protected]
                              Jun 30, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 30, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              we have reviewed your comments expressed and confirm having responded to your email id on May 25, 2018. The reference number for this interaction is [protected]

                              -Manoj
                              HDFC Bank Customer Assistance
                              No credit card is active. There is typo error in initial posting.
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                                S
                                Shrushti 123
                                from Washim, Maharashtra
                                May 28, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                Dear sir,

                                26 on date i am booking travel ticket gobigo.com, but morning 10.49 transfer amount 1845 gobigo 1156659 and no ticket book. But at 12 pm new login and barde travel ticket book gobigo.com site, and ticket confirmation and my account debit 1845. Oo same reference no gobigo 1159959, actually 3 ticket i am booking and debited amount my account two time and both transfer reference no.1159959, pls. Transfers my extra amount

                                Thanks & regards.
                                Arun oulkar
                                Jun 29, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 28, 2018
                                Updated by Shrushti 123
                                Pls.urgent basis solve problem and transfer my amount already transfer two time amount 1845+1845
                                Verified Support
                                May 29, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are looking into the issue vide reference number[protected] and you will receive a response within 04 working days.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  kriti harlalka
                                  from Mumbai, Maharashtra
                                  May 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400063

                                  Where is my cashback? i have availed the offer on tanishq on 8th dec, amount spent was 83k, but as promised the bank has not initiated the cashback i dont expect such pathetic service from a leading national bank.
                                  The customer care services are pathetic as its banking system. i have called multiple numbers and none of them are accepting that they are customer care.
                                  i should close my account with HDFC as it is providing me no service and not keeping promises. I am hugely disappointed
                                  Jun 30, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 29, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please share your Card No. with registered contact info, offer details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    sangeetarai
                                    from Nandura, Maharashtra
                                    May 28, 2018
                                    Resolved
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                                    Resolved

                                    escalation against floor supervisor - rahul nimbalkar

                                    Address: Pune, Maharashtra, 411006

                                    I spoke with one of the floor supervisors rahul nimbalkar, employee id r8315, regarding delivery of my credit card. This is to bring in to your notice that he is rude, unapologetic and absolutely absurd.

                                    I had called hdfc to put a request and have the card delivered to one of my colleagues at the regestered address as my dad is hospitalised and have no one with me. I am in need of the card as i would be using it for my dad's...
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                                    jatinlalcheta
                                    from Mumbai, Maharashtra
                                    May 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat, 380007

                                    I have requested hdfc account close application before 4 months (In january) in vasna, bhattha branch (Near ankur school).

                                    But yet my account was not close.
                                    So, i have going in prahaladnagar branch and customer desk executive emailed to bhattha branch.
                                    Bhattha brnach manger mr. Jigar called me and tell that i didn't get your application. You need to proof acknowledge to me, so i have close account. But customer desk executive didn't get any acknowledge to me. So how can i proof that i have given application to close account.
                                    Mr. Jigar told very rudely. Jigar's behavior is not like any manager, his behavior like any peon/clark.
                                    I requested to you please close my account and told mr. Jigar vasna branch manager that talk respectively to member.
                                    Jun 30, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 28, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We're sorry to hear that. Please share your account details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      R
                                      Riten.Poddar
                                      from Mumbai, Maharashtra
                                      May 28, 2018
                                      Resolved
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                                      Resolved

                                      Hi HDFC Life,

                                      I am writing this on behalf of the request of my Term Life insurance plan Application No.:[protected]. PolicyBazaar Reference Number – 65034804.

                                      I applied for the HDFC Life (Application No.:[protected]Cr. term insurance via PolicyBazaar on 29th March. There were thousands of emails back on forth for getting the right documents. The medical was scheduled in City Hospital Noida on 22nd of March 2018. It took one months for having all documents in place and approved. It happened just because the PolicyBazaar representatives were not organized and they were asking the same documents again and again and everyday new representative was dealing with me for the same requests. It was quite annoying.

                                      Finally, the application was declined by mentioning that I am having Diabetes mellitus. I was surprised and wrote an email back on 8th May with my local Lab test result. It was done here (14th March) in Dubai just before my sinus surgery. Based on that report, I was not diabetic. (Lab Report attached) No action was taken and HDFC Life refunded my money back.

                                      I clearly mentioned that I don’t trust the test report prepared by the Citi Hospital in Noida. The medical centre was not up to the standard. All the medical test equipment were from 80s and not in a good condition (Rusted height and weight measurement tools). I was scared putting the ECG valves (rusted) on me during the test. The clinic was not having cleanliness.

                                      Just to cross confirm, I did my GLYCOCYLATED HAEMOGLOBIN test here in Dubai AlZahra Hospital on 20th May 28, 2018. (Report Attached) This report gives the full history of my 3 months Sugar level and I was not at all diabetic in last three months.

                                      This concludes that HDFC Life and PolicyBazaar unnecessarily wasted my time and efforts in arranging all the documents and also my travel to India for medical etc. Very worst experience (Mentally and Physically) by dealing with both the parties.

                                      Best Regards,
                                      Ritendra poddar
                                      +2 photos
                                      Jun 29, 2018
                                      Complaint marked as Resolved 
                                      HDFC Life customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 29, 2018
                                      HDFC Life Customer Care's response
                                      Hi, kindly inform the customer to write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
                                      May 30, 2018
                                      Updated by Riten.Poddar
                                      Hello Mr. Customer Care,

                                      Glad to see your reply. I am sure that you are not assuming that I reached to consumer complaints portal without approaching HDFC first. The response was not positive. They sent me the Urine test and ECG report yesterday. I am not sure if those report justify that I am diabetic. The interaction ID with HDFC is HDFCSL=[protected].

                                      Thanks
                                      Riten
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