HDFC Bank Complaints & Reviews

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3797 without my concern on date:25/05/2017. I am not interested about this service and i did not registered one assist membership. So cancel the membership and refund this debited amount of rs.1399/-

Name :- vinod bajarang nanaware
Mobile no. :- [protected]
Credit card number ending :- 3797

Good evening,

Good afternoon,

My name is anil kumar, holding an a/c with your reputed bank. The a/c number is-[protected] in sikander pur branch which is located in gurgaon.

I went to indusind bank atm on 10th feb, 2018 in the morning. I just checked my current balance & it was rs. 9006/-. I mentioned amount in the atm of rs. 2500/-. I got only rs. 500/- instead of rs. 2500/- i

Now amount was left in my a/c rs. 6506/-. Then i again withdrew the amount of rs. 2000/-. But it was an unsuccessful transaction.

Then i went to hdfc atm & withdrew rs. 2000/-. Now amount was left i my a/c rs. 4506/-. I made transaction of rs. 2000/- on 12th feb. Now amount was left rs. 2506/-. Then i paid electricity bill of rs. 290 & rs.1016 for hdfc credit card bill payment. Rest of the amount i used.

But where is that rs. 2000/- that never withdrew from the atm.

I mad a call to hdfc care on 10th feb just after the transaction, they just lodge a complaint against whole the matter i had shared with them. They just gave me the complaint number as well & they have asked me to wait for next 10 days.

After 10 days i made a call to hdfc care, they said sir your complaint status is still open. I am again raising a complaint against the issue & ragarding previous complaint status.

He (Hdfc executive) suggested me to go nearest hdfc branch & tell them all the matter then fill the dispute form regarding the dispute amount. I went mohan estate hdfc bank & told the matter. He said we don't have any form for this. He suggested me to go nearest indusind bank for lodge the complaint.

I went there & told all the matter. They said only hdfc bank will help you for the same. They said you call to hdfc care & make a complaint abt the transaction & cctv footage etc,. Then i made a call to hdfc care for the same. They just lodge a complaint but never called me about the status of the complaint they registered about the same.

I made call to hdfc care they said disputed amount has been reversed into your hdfc savings a/c. But i didn't receive any kind of amount from hdfc bank side. I am still waiting for my amount that is of rs. 2000/-.

How long i will have to wait or panic for my amount. Was it my mistake to withdrew the amount from other bank atm.???

It was the very 1st time that happened with me. While i am a regular customer of hdfcbank & cards. Thn why i am not getting my amount or solution from your side. I don't want disappoint anymore from your side.

Kindly send me my saving bank a/c statement from 10th feb to 28th feb so that i will come to know when & where i got my amount this duration.

Kindly do the needful. I shall be highly obliged to you.

Thanks,
Anil kumar

I have completed all payments. After six months of the card closing i'm getting threatening calls by hdfc staff. I asked them i will send you all details about payment and i'm not user of the card why i should pay. But they are so arrogant to me. If i'm not card user it's bank's responsibility that they should not harrash the customers. Why are they asking for money

Purchased at durgapur-713212, spencers retail stores of rs.2005.06 through debit card with last 4 nos.*7908. On 28/04/2018. As was written in the stores, i am supposed to get cash back of 10% for purchase over 2000/-.
My a/c no:[protected];customer id:68953693, branch code-4054.
My purchase date & amount may be verified from account statement which clearly mentioned that it was purchased from spencers.
Please look into this so that i can realise the legitimate amont as declared during the period of puchase.
From: amalendu ghosal, flat no-6, janakalyan co-op.-sector-2a, durgapur-713212

Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card# [protected].
I would also request you to please clear my name from cibil as the settlement was successfully closed in a single payment. My details are mentioned below.

Name: m. Kalpana
Credit card number: 9039 (Last four digit)
Pan number: bnvpk1011l

Thanks,
Kalpana. M

I am having two saving account with hdfc bank. One of the account is salary account [protected]. As i have two atm card s, by mistake i insert the atm card of the account where balnce was very low. And i am penalized 29 rs. Twice. Kindly revert the charges. This is the mistake due to two saving account.
Jatin bansilal modi
Salary account [protected]
Ifsc hdfc0000006

Sir I was paying online payment to Central University of Haryana however I received two otp at same time from bank and using one otp the amount is debited however payment not credit in University account but credit in some ccamoto in Mumbai it is requested that same be investigated

I withdraw an amount of rs.20, 000/= in two transactions on 31.05.2018 from other bank atm (No. 1 rdddel4) at ghaziabad, but our bank statement shows three transactions for rs.30, 000/=.
My sb a/c no. [protected]
Atm card no. 2042
Name - mamta goyal
You are kindly requested to rectify this error & to pay the balance amount of rs 10, 000 in my above referred amount.

I received two messages today around 1 am, which writes as:
1) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 38000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

2) dear customer mandate reference no: hdfc[protected] issued to idbi bank with value rs. 1200.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

I applied for home loan in idbi bank but due to technical title issue of the property i pulled out from the deal and cancelled the home loan application in idbi.

Then why this message came to me when i did not availed any service from idbi.

I would request hdfc bank to immediately stop all processing related to message.

Hi!
Appl refno [protected]uk. Im personally very much inclined to hdfc. I have applied for credit card two months earlier and a received a mail after few days to self attest the it statements and forward again. I did send them long back and i received a message saying it is reprocessing. I truly have excellent cibil. Please approve without any delay

Hdfc bank has deducted amount from my salary account on 1jun 2018 for ". Ach debit return charges" for which i have not even received any intimation through email or sms from the bank before deductions.

I have been trying to call hdfc customer care they just keep me in hold and do not respond.
My customer id 47609730

I have also dropped a mail to "[protected]@hdfc.com", but they did not respond at all.

Hi team,

This is vinodh kumar, i have applied for a credit card submitted my docs to your agent on 16th may 2018. Done with all the verifications.

Received the messages that reads:
Dear applicant your hdfc bank credit card app ref no [protected]s2 is approved in principle subject to internal checks

We have completed processing your hdfcbank creditcard app [protected]s2. For details pls visit www.hdfcbank.com/personal/credit_card/cc_track after 2 days

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]s2
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

This is the first time i have applied for hdfc credit card. Please let me know the reason why it's showing disapproved and why there is no proper communication regarding the status of my application. Please approve my application request asap.

It is noted that unauthorized debit done for rs.1899/- on 31.05.2018 for one asst service from my hdfc credit card number ending with 9502 with out my concern. I have not opted for one asst service. Amount to be credited back to my account and card service providers to be insisted for getting concern for any automatic debits at the time of such transactions.

Cancellation of one assist membership
I am a hdfc bank credit card holder.
I'm not interested in one-assist membership. The bank have been about to debit rs.2999 from my card ending with 1351 with out my concern on date 06/06/2018. I don't want one-assist membership. So i want to cancel this membership. Kindly cancel the same and stop the debit process.

I am dinesh seth, - mahmoorganj disst - varanasi i went to hdfc bank - dated on 31/05/18 k 61/102, shah nurshing home, bulanala nichibagh varanasi, uttar pradesh - 221001 india approx 1.30 pm for deposit cash in my saving account when i reach deposit counter & asked to cashier can i deposit 300 rupees in my account cashier instantly refuse & he said me that i will not deposited less then 1000rs. Your accounts. When i asked why he say rudely i have no answer for your questions & he said go to the branch manager. Suddenly manager came and asked what happened i said that i am yours costumer & i said same matter to the manager. Manager say cashier is right then i told you have give me on written that no deposit 300 rupees in your branch & i asked you have any rbi guide lines show me he say no & very rudely said go & complain to head office. & he said me with shouting note down my name & mobile no. His name is krishna srivastava cont. No. [protected] i was shocked what's wrong i did. After that the guard came and opened the gate and guard was also shouting on me and branch manager is not telling him to silent and he also shouting on me.

I tried to pay hathway network by upi through phonepe on 15th june 2018. It showed successful in phonepe but in the hathway portal it showed as failed.

I followed up with phonepe and hathway and their statements were contradictory. Phonepe says the receiver has received the amount and hathway customer care says they never received and closed my request.

I didn't get the refund and i don't know where my money got stuck. Hdfc has to track and take steps to refund my money.

It is risk to use upi option in hathway broadband portal and its customer care is not caring.

My hdfc account number: [protected]

The transaction id is below

Utr number[protected]
Receiver bank : [protected]@axisbank

Dear sir/mam

I am a hdfc bank credit card holder. My card no. Ends with 5444. I would like to cancel my one assist plan. I am not interested in this plan and it was mis-sold to me. When i got a message that some amount will be deducted from my account against one assist plan. Then i called hdfc customer care and came to know what one assist plan actually is. On 19 may 18, i called two times one assist care to cancel this plan, but they didn't cancel it. She insisted me to continue this plan again and again, this is very unprofessional. Again i called today to cancel it. Finally i got a message that your cancellation of one assist plan is under process. Although i am not sure. Plz cancel my one assist plan as i am not interested in it.

Sir, i have lost my credit card and card number was not noted by me. My son mr. Vivek pathak requested many time to block/closed the credit card account.
Now for final payment, i require card no

Cardholder name: meena pathak
Date of birth 24.06.1969
Registered mobli no [protected]
Cardholder mobile no [protected]

It's heartening to see my credit card applications been rejected on unreasonable grounds on more than one occasion.

I don't know what's the purpose in advertising with catchy/attractive mails/ad campaigns, if the bank is averse to risk of serving new customers outside its customer base.

To be noted is even merit is not considered by the bank. Lack of credit history should not be a sole reason to decline a person a credit facility especially when they obtain salary statement, bank statements and itrs for income proof purpose and for other undisclosed reasons.

I really don't know if all the bankers take the similar stand (At present many top private sector & top psu banks do so) and deny the credit facility, how an individual will have a credit history.

If the above stated documents are not good enough to extent a credit facility to an individual, then its clear that the bank is not operating as per proper ethics. Simply stating that bank has the right to reject without any reason (In terms & conditions) is unacceptable and the governing bodies should look into this nonsense terms of the banks.

It really shows some ego by the bank that it's the market leader in credit card and it need not strive hard to serve new customers.

Also it presents the bank's unfair stand to serve only salary account individuals and hnis, where they can have a better hold by auto debit/deduct the emi/card payments.

Ppl who go through this think twice, while you decide to engage with this banker because of the primary reason that it's learnt that rejection of credit card applications will attract negative score in your cibil history.

Sir,

I, muluguri kumara swamy took loan from hdfc bank, kothagudem branch for an amount of rs.9, 00, 000/- @ 14% interest in 2014 (Loan account number is[protected].

It is to inform that ms. Triveni from hdfc bank, kothagudem branch called several times to either top up my loan account or take over loan. As the rate of interest is reduced to 11.45%, she persuaded several times to top up my loan account and assured me of exmption from payment of insurance and also processing fee is 0.5%. She also assured me that she will top up my loan account without any pre-closure charges.

After several phone calls from ms. Triveni, i agreed to top up my loan account even though it is not required for me at this point of time.

But ms. Triveni opened a new loan account without topping up leaving aside my previous loan account. The present loan account number is 57168606 for an amount of rs.10, 50, 000/- @ 11.45% rate of interest. Before the credit of amount to the loan account, mr. Ravi (Loan dispersal officer, hdfc bank, khammam) called me over phone and re-assured me that ms. Triveni will take care of all the above said conditions after clearly explaining my situation.

Ms. Triveni misguided me totally and did not stand by her words. Because of her, i've lost nearly rs.31, 000/- for processing fee (Rs.20, 250/-) and pre-closure charges of old loan account (Rs.11, 000/-).

She assured me of insurance wiver as said earlier. But now she is not responding to my phone calls. It is deeply regretted to say that i'm truly dissatisfied with your service and i've been misguided by your staff.

Hence it is requested to arrange for atleast insurance waival for my loan account[protected] as promised earlier.

Yours sincerely,
M. Kumara swamy,
Loan account no:57168606