[Resolved] HDFC Bank — not amendment done yet and issued policy (one week completed) | |
My application no is[protected] & booking id is 98493984. I bought online hdfc investment plan. While filling form there was technical error. So i request to change gender in the form from male to female but not yet happened yet. I took policy on 04th jan 2018. Ms. Babita called me that she will take 48 hours to amend it but now no response. Ms. Amrita is the head of this dept. Mr. Saurabh is my financial advisor (Policy bazaar). He went to concern person 10 to 15 times but correction not yet done and policy not yet issued. What is the meaning of head of dept. Or also ms. Babita called me and told amendment will be done within 48 hours and policy will issue. Why not yet happened? Why policy bazaar (Hdfc staff) play with the customers. Why you are recruiting such type person in the organization when they don't know how to work. They directly doing loss of business and ruined organization name. Request you kindly take necessary stickt action against such type staff and request to issue my policy after amendment done. Was this information helpful? | |
Feb 13, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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