[Resolved] HDFC Bank — Not giving photo passbook required for passport application address proof | |||
Ministry of External affairs vide its circular http://passportindia.gov.in/AppOnlineProject/pdf/Circular_Add_Proof.pdf dated Feb 19, 2015 has approved of photo passbooks from private banks as valid address proof. It has named HDFC bank as one of the eligible bank. Fine. Now as I went to Dhakuria, Kolkata bank asking for same, even after 1 hour of arguing I could not get one. They gave been just a passbook without any photo attested. I had my PAN, EPIC with me still the branch manager flatly refused saying they don't have permission to attest photo on passbook. What's this? Is this some kind of banana republic that private banks have temerity to oppose the laws of the land and refuse to co-operate with statutory bodies like MEA and harass individuals. Was this information helpful? | |||
Sep 9, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 09, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance Verified Support Jan 21, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete issue, branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
 6 Comments | |||
Comments
Hi Even i am having same issue they are not ready to do attested and even bank manager is not in bank for 10 days.
Very pathetic experience in HDFC Dombivali gymkhana branch. Staff is not at helpful and kind to guide customer. Went for address proof, photo stamp on Passbook. I didn't get help for any of these things. Seems like, people working in branch not aware internal processes.. 👎👎👎
Can someone please help me with this issue??
Can someone please help me with this issue??
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I request you to share your account/customer Id, complete address of branch you visited and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance