[Resolved] HDFC Bank — not receive any mail & information about fast tag applied

yogesh0706

from Mumbai, Maharashtra

Address:

NEAR GOYAL SADAN , BEHIND JAYANTI MALL, ALWAR, Alwar, Rajasthan, 301001

Dear sir/madam,

Today i applied for hdfc fastag.in which while doing payment it charged me rs. 500 whereas on-site rs.. Though i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number hfr492354.

Please inform by phone -[protected] or mail id at - [protected]@gmail.com

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Dec 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced your application is received at our end & you will receive the Tag with is 7-10 working days from date of application. For any further assistance you may write to us at fastag.[protected]@insolutionsglobal.com Note:- Dispatch details of the TAG will be shared with you through SMS.

-Zubin
HDFC Bank Customer Assistance