[Resolved] HDFC Bank — not received by wallet id for my fastag

Ashok Thapa

from Gagret, Himachal Pradesh

Address:

Shimla, Himachal Pradesh, 171011

Hello sir / madam,

I have hello sir / madam,

I have not received by wallet id for my fastag. Because of this i am not able create fastag account for myself.

I have received my rfid from hdfc and when i try to login, it is asking for wallet id and in hdfc portal it was mentioned that wallet id will be received from the welcome emailer. Unfortunately, i haven't received the welcome emailer as well.

Please help,

Thanks,

Ashok thapa
Car no. Hp51a3636
Email id : [protected]@rediffmail.com
Ph.[protected],[protected]

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Jan 31, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance