[Resolved] HDFC Bank — not receiving my fast tag and worst contact details for help

Vijayakumar Karuppannan

Address:	641003
Website:	HDFC Fast Tag

I have applied the fast tag and still have not received any for the same.

My customer id :[protected]

I am trying to reach to call customer service – "[protected]" for last 3 days but no one is answering and ends up with busy.

Feel bad as i should have opted for icici as they are having good support.

Also raised service request in the portal but no action for 2 days.

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Feb 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 02, 2018

Amarnathkrishnaswamy's response From Amarnath Krishnaswamy
Relationship Manager - Halagouda Patil
HDFC Bank Branch - Kasturba Road, Bangalore

Verified Support

Jan 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to kindly write an Email to [protected]@hdfcbank.com along with your Fastag application details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Comments

Amarnathkrishnaswamy

from Bengaluru, Karnataka

Debit cards he been repeatedly issued with the wrong name despite the Relationship Manager making specific requests. There is no response from the bank on when this would be rectified despite repeated calls from me and the Relationship Manager

himanshu1995kohli

from Noida, Uttar Pradesh

I have apply credit card on 18 dec. after applying within 2 days i recived verification call and E referance ID no.[protected]. after that till date No status is showing on thier website. Even customer care is also not responding.Can somebody from bank side they can contact me ASAP.

Kaushik Rana

from Ahmedabad, Gujarat

My name is kaushik Rana at ANAND Gujarat
Dear sir
Please help me to cancel my one assist member ship and given my money credit to my account
My card no last four digit is 2088
My number is [protected]

OneAssist Consumer Solutions Customer Care's response, Jan 11, 2018

Dear Kaushik,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to happytoassist@oneassist.in

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brijesh

Team OneAssist.