[Resolved]  HDFC Bank — not receiving otp on email

Address:226001
Website:netbanking.hdfc.com

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp (By that green otp method)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
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Feb 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am currently out of India and my indian number is inactive but to access my net banking I do not receive otp on email highly inconvenient
I have been trying to reset my password on but I am not receiving any otp on mail. Since I dont have a debit card I cant use any other method to reset my password.
I have the same issue with HDFC bank. The email does not come, though SMS is fast.

Several times in past shared this issue with HDFC local branch at Kalpataru gardens, Pune as well as mail.

There is no response to it. Even today the issue persist
Me too I have the same issue with HDFC bank. The email does not come, SMS only i can revived.
I am facing the same problem, once in a while I receive OTP on Mobile, its a big inconvenience while out of India. Is there a way I can get OTP both on email and Mobile for all transactions.
How to get OTP on my Email ID.
How to get OTP on my Email ID. I have registered my email ID. But not receiving OTP to my registered email ID :(
How to get otp in email
I have registered my e mail id but i am not getting OTP to my e mail id when i choose email id while logging into HDFC Net Banking
Sir my HDFC Bank account not received email OTP

Hebol
Aug 22 2020

I have registered my e mail id but i am not getting OTP to my e mail id when i choose email id while logging into HDFC Net Banking
I have used 'Forgot password ' option to reset IPIN.with mobile & email.But OTP is not being sent to my email id at all.How many more times should I attempt?Even personal banker phone is not working
Hello I want to reset my HDFC net banking Pin. Now there were two options 1) Email+SMS 2) SMS+Debit. In my case I lost my debit card so I have only one option left i.e., 1 now am Receiveing Otp on mobile but not on email. What to do? I tried to call customer care many times but they just dropped my phone everytime.
Same problem, cant recieve OTP in email. Its painful
I am also facing the same problem, I am able receive the OTP on SMS but not on Email. Its really painfull.
I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives.

Please fix this.
I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because i have the debit card, but i have not created it's otp

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives.

Please fix this.
I have registered my e mail id but i am not getting OTP to my e mail id when i choose email id while logging into HDFC Net Banking
I have tried to reset IPIN password using registered mail id + Mohit number. I am receiving OTP in my mobile number but not receiving OTP in registered mail id. Due to which I am unable to reset my IPIN password
I have tried to reset IPIN password using registered mail id + mobile number. I am receiving OTP in my mobile number but not receiving OTP in registered mail id. Due to which I am unable to reset my IPIN password

I do not have a debit card so there is no other way to reset my IPIN unless I get the OTP on my email ID in time

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