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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
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18416
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HDFC Bank reviews & complaints page 1039

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S
Sachin K Porwar
from Pathardi, Maharashtra
Jan 16, 2018
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Address: 445001

Dear sir my name is sachin porwar having preferred saving account to hdfc bank at yavatmal branch. Yesterday i was go to bank for withdraw of money rs. Two lack. But the cashier mr. Kuala matankar told me bank have no cash come after 3 pm. But sue to my duty time i am going today in bank. But today bank provide me cash in 100 rs note. I request cashier to pay me big note of 500 because i have to send it out of village. Again he told me he has no big cash and cancel my withdrawl. I also call to relationship manager but there is no use also in branch branch manager is not available to sort issue. So i want to ask u that what kind of action u take on such layer cashier. I[censored] can not take any action please close my account from the branch. Sachin porwar [protected]
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    H
    Hansraj Prajapat
    from Jaipur, Rajasthan
    Jan 16, 2018
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    Address: Jaipur, Rajasthan, 302026
    Website: Www.hdfcbank.com

    I invest in mutual funds from my salary account in hdfc bank but in this month i closed all of sip for future planning but my money deducted as debit return charges. The money i lost was shown in my account statement as 885, 885, and 413. When i called into bank, then they didn't provide full information and just told me that talk to your mutual funds. I don't know what to do, please help me. Atleast provide me information of that mutual fund who deduct my money as i invested in multiple mutual funds. Thank you
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      salilmehta17
      from Narwana, Haryana
      Jan 16, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110085

      Please note that i applied for hdfc credit card and got reference no :
      [protected]n1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows
      .
      Application reference number
      [protected]n1
      Status:-disapproved
      Who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards rajender [protected] & [protected] please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

      Regards
      Salil mehta
      [protected]@live.com
      Mobile number [protected]
      Feb 19, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 17, 2018
      HDFC Bank Customer Care's response
      Hi Salil,

      We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is [protected]. We request you to bear with us in the interim.

      -Manoj
      HDFC Bank Customer Assistance
      Mar 20, 2018
      Updated by salilmehta17
      not resolved
      they are making silly excuses
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        R
        R N Ravi Vishwakarma
        from Patharia, Madhya Pradesh
        Jan 16, 2018
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        Address: nc10010

        Sir, coll aya tha 28.10.2017 ko hdfc banck se banck me data intry job ke liye
        Maine ha kiya.
        Dusi bar coll aya to kuch diposit mage jo is prakar hai jo paytm kiya hun mai
        1- rs 2500 30 oct 2017 ko to refrense id diye
        2 rs 4600 6 nov 2017 pington k liye
        3-rs 10500 01 dec 2017 coad sckrec ji aj date tk ni huaa aur is time per coll coll v ni recevd ker rhe hai mai apko peytm ka screenshoot ji apko mi send k plz sir btaiye kya karu yato paisa baps keriy ya to job dijiye //... Plz sir mai apse aasa kerta hun ki mujhe ap shyog pradan kere ge plz hel me
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          A
          Aravindan Gambit
          from Shimla, Himachal Pradesh
          Jan 16, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110027

          Dear team,

          My payzapp num :[protected]

          I was adding rs 5000 from my sbi card to payzapp balance and i got a msg that transaction is successful but i never received the balance in my payzap account.

          Informed to customer service they are telling now 5 working days.in great urgency i have opted for this but now don't know what to do. Really so so depressed now. Im literally crying, its such a emergency situation kindly clear that.
          Mar 13, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 17, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We're sorry that you've had to face the issue. Please provide your registered contact and issue details at http://bit.ly/2aJ9wGW. Mention reference ID PZ[protected] for us to resolve the issue at the earliest.

          Natasha,
          HDFC Bank Customer Assistance
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            J
            Jagjeetbhullar29
            from Maur, Punjab
            Jan 15, 2018
            Resolved
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            Resolved

            loan emi not updated in my loan a/c

            I have a Personal Loan A/C No 53208045, ,
            Due date of EMi is 7 of every month, ,
            But due to ECS MANDATE NOT PROCESSED, ,
            I Paid my January EMI through HDFC LOAN EMI PAYMENT-BILL DESK ON 13 JANUARY 2018 of Rs 9797, , with Transaction Reference Number is LSBI[protected]
            But this paid EMI not updated in my ONLINE Loan Profile, , .It show my EMI Status is Unpaid till today,
            Please update my Loan A/C...
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            P
            Pranav Mukund Vinchurkar
            from Bengaluru, Karnataka
            Jan 15, 2018
            Resolved
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            Resolved

            Hi,
            My mother has a saving account in HDFC.
            Since October, we have got two fraud transactions on her account for the sum of 12500 and 7860 respectively. Both the transaction are looking as directed to WWW PAYTM COM POS DEBIT in passbook.
            For the first Transaction she might have overlooked the message but today, again we had deduction of 7860 and she noticed it.

            Message we received is as follows:
            Thank you for using debit card ending XXXX for rs.7860.00 in noida at paytm1293914 on[protected]:14:59:47 avl bal: rs.XXXXX.XX

            This is turning out to be a big fraud and many users from HDFC are affected by it as you can see many such complains here.
            Please take necessary steps to get us out money back from frauds.

            Regards,
            Pranav Vinchurkar.
            S/O Anjali Vinchurkar.
            Feb 28, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 18, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are looking into the issue with reference number 6624520 and will respond to you accordingly.

            -Manoj
            HDFC Bank Customer Assistance
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              G
              godha1
              from Gurgaon, Haryana
              Jan 15, 2018
              Resolved
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              Resolved

              Address: Jaipur, Rajasthan, 302003

              Hi my name is prateek godha, i am using hdfc credit card from last 2 years and making payments on time, from last 6 months i am paying minimum amount to bank but my amount is not getting deducted which i am paying every month, as they are adding finance charges, over limit fee and taxes, so whatever amount i am paying to bank is of no use it is just like i am paying interest, hdfc recovery people they keep on calling me and harres me to pay the minimum amount of 2900, as i asked them for settlement, they said that first pay the 2900 then they will do the settlement.

              I am fed up now as they keep on calling me to pay the minimum amount. I don't know what to do now, they are not listening me at all ad keep on harresing me.

              Please help me
              Feb 15, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 15, 2018
              HDFC Bank Customer Care's response
              "Dear Customer,

              I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance"
              Hi Team,

              I have complaint regarding my credit card payment.
              i am having account in Hdfc. bank charging me 400 late fee and its the first time that payment is late so please wave off this 400. I have pay all the amount include this wave off but request to you to adjust my 400 in my next bill or retune to my account .

              Regards,
              Saleha Khan
              Dear sir,

              I here by request you to close my salary account as I could not proceed further.
              My salary account No. [protected] .in the Name of Arjun Singh as my home branch in sector 29 - Gurgaon ( Haryana India)
              Kindly reverse my one assist charges in my hdfc credit card no ending 5795 of amount 5456. I have never used my credit card. I have been informed verbally credit card is of free cost in nungambakkam branch.
              Dear Vignesh,

              Greetings from OneAssist..!

              We deeply regret for the inconvenience caused to you & appreciate your patience.

              We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

              Should you require any further assistance, please reach us at 1800-123-3330.

              Regards,

              Brijesh

              Team OneAssist.
              Card not returned at Korrattur hdfc atm
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                T
                Thomson Melson
                from Chennai, Tamil Nadu
                Jan 15, 2018
                Resolved
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                Resolved

                Address: 600045
                Website: www.hdfcbank.com/personal/customer-centre

                I had purchased a forex card from hdfc and some unknown transactions have occurred before even i has swiped the card anywhere for the first time and i have lost about 340$ (Roughly more then 18500rs) i have been trying to dispute this change with hdfc customer support and has been receiving the worst customer care i have ever seen! Ref no. Hbl=[protected]. After days of waiting the latest email i received was from arun kumar who dosen't even know the complaint properly and says i should be contacting the merchant directly. This is a theft by hacking or some sort due to hdfc's poor firewall systems. How should i be able to reach the merchant?
                Feb 22, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 17, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have initiated the chargeback on the said transaction and reference number of your case is FPQ44340. Our team will update you within 7 working days.

                -Manoj
                HDFC Bank Customer Assistance
                After 3 months of follow up and lollypop they give every time, I got less refund money and justification was Tax, they are deducting tax on my money.

                HDFC Bank you really sucks, please learn something from ICICI bank.
                Hi,
                I just want to know on what basis you have deducted 354 ₹ from my bank account in the name of AMB CHRG INCL GST FOR DEC2017-MIR[protected].

                Plz clarify this ASAP.
                Without any intimation charges are debited. Even not communication nor inform charges are applied from September
                HAI I Kiran S,
                I completed my two wheeler loan on your bank I did not get any clearance certificate from your end. please send NOC for me.

                ph:[protected]
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                  S
                  sahani_vineeta
                  from Gurgaon, Haryana
                  Jan 15, 2018
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                  Address: New Delhi, Delhi

                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6829 without my concern on date:12/01/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  Name :- vinita sahni
                  Mobile no. :- [9968xxxx11]
                  Credit card number ending :- 6829
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Vinita,

                  Greetings from OneAssist...!

                  We deeply regret for the inconvenience caused to you.

                  As per your request, plan has been cancelled vide Service Request number 2769439 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                  Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                  Regards,

                  Brijesh

                  Team OneAssist
                  There is no way to speak to a representative just automated barrier which keeps making you go around in circles..Wasting time..Money..Energy...And made to feel uncared for ..Or not important and worse of all helpless.
                  Each time i miss tatkal booking because of this ****ingOTP. ireceive the OTP on time but when i enter it, it says enter the stupid OTP.
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                    R
                    rohila ashish
                    from Coimbatore, Tamil Nadu
                    Jan 15, 2018
                    Resolved
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                    Resolved

                    extra unnecessary charges hdfc credit card

                    Address: Chennai, Tamil Nadu, 600041
                    Website: www.hdfcbank.com

                    Dear concerned,
                    I am a hdfc bank credit card holder. I have paid my credit card amount on time to time but the bank is continuously charging unnecessary finance charges 122.48 rupees in january month statement and 118.18 in december month statement. Also they have charged 1300 rs for 5500 amount that i have taken from atm in last november month 26.11.2017. Their guideline stated that 5% or min 500 rs. Charges will be applicable for...
                    +3 photos
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                    I
                    Ilango M
                    from Chennai, Tamil Nadu
                    Jan 15, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600095

                    Rs. 6700.00 has been debited towards transaction with google*tunein to my account no [protected]. For which neither i received any otp nor i made any transaction with this merchant. I tried many times to customer care but the call is getting terminated half-way through. I really wonder how come they debit without taking any authorization from me. Also i do not understand why they terminate the call to the customer service center in the middle of a conversation
                    Mar 10, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jan 11, 2018
                    shobhitmusic's response
                    Hi there,

                    I've my account in HDFC 🏦. Recently I had deposited 500 rupees but after 1day they deducted my whole balance approx. rupees 521 and now current balance is in negative -186 rupees. It means they had deducted arround 700 rupees. This is very disgusting. Please do something for this.
                    Verified Support
                    Jan 17, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                    -Manoj
                    HDFC Bank Customer Assistance
                    So I request you to kindly close my HDFC salary account A/c No:[protected] because it’s no longer required since I left the company and I don’t want to continue with your services.

                    Thanks & regards
                    Manjeet kumar
                    Mobile no [protected]

                    unauthorized transaction - Comment #2974614 - Image #0
                    Hi there,

                    I've my account in HDFC 🏦. Recently I had deposited 500 rupees but after 1day they deducted my whole balance approx. rupees 521 and now current balance is in negative -186 rupees. It means they had deducted arround 700 rupees. This is very disgusting. Please do something for this.
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                      M
                      Mehdi Abbas Rizvi
                      from Kanpur, Uttar Pradesh
                      Jan 15, 2018
                      Resolved
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                      Resolved

                      Address: Lucknow, Uttar Pradesh, 226003
                      Website: Flipkart

                      An amount of rs. 14999/- was paid from my hdfc a/c number [protected] on 03-11-17 at lucknow using my debit card vide transaction id payu-WWW.FLIPKAR po[protected]. You are requested to intimate me the full details of the said amount with delivery address as i have not purchased this transaction. Please accord priority.

                      Mobile no. [protected]
                      Email: [protected]@gmail.com
                      Mar 7, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 18, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please write to [protected]@hdfcbank.com with the date and amount of the mentioned transaction and the Account number from which the transaction took place, for us to look into the matter.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        A
                        adi2099
                        from Noida, Uttar Pradesh
                        Jan 14, 2018
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana

                        Hi there
                        It has been too much to raise regarding my one of transaction that has not been credited into canra bank account from hdfc, since last two months i have been trying at branch and to the phone banker and also sent mails but hdfc has failed to track my transaction if has not been credited into beneficiary account then where it went?
                        I request hdfc service team to contact me on my mail address ([protected]@gmail.com), so i can provide further detaila of the case, i have all the due proofs of both of the accounts as it has not been credted and now if it has not been resolved then i may seek legal help.
                        Thanks
                        Feb 28, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 16, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are working on your concern vide Ref ID:[protected] and will revert to you within 2 working days.

                        -Anay
                        HDFC Bank Customer Assistance
                        Jan 16, 2018
                        Updated by adi2099
                        Thanks
                        I appreciate your sincere effort!
                        Verified Support
                        Jan 17, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have already received your email vide ref id[protected]. The matter is under investigation and our team will update you in 7 working days.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Jan 18, 2018
                        Updated by adi2099
                        MOHD ADNAN SARWAR, please note your case with reference no. 6498539 has been responded and closed, HDFC Bank. ?
                        Whom and where and how you people responded it ? I have no clue, kindly provide me detials in my registered mail address.
                        Thanka
                        Dear concern,

                        This complaints regarding unnesssary charges in my hdfc bank account continusly i phase this issue kindly waive whole charges after waiver I'll do transactions many emi bills are pending due to this issue So kindly do the needful

                        Ac [protected]

                        Thanks
                        Ashish kumar singh
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                          pankajghosh87
                          from Aizawl, Mizoram
                          Jan 14, 2018
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                          Address: Kamrup Metropolitan, Assam, 781011

                          I have a loan account with hdfc no :44511680 since last 1 year emi 16117. Though i paid emi regularly by ecs of sbi never get a statement.. Contact with bank but went in vein... Plz help so i can prepay my amount.. And how can i get statement regularly on my mail address and also how can i get it by sms also. I also mail to your customer service bit no reply
                          Pankaj ghosh
                          [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sanjith M G
                            from Bengaluru, Karnataka
                            Jan 14, 2018
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                            customer dispute form

                            Address: Bangalore, Karnataka, 560068
                            Website: www.hdfcbank.com

                            Dear mr. Sanjith

                            Thank you for writing to us,

                            This is with reference to your query regarding the transaction of rs. 677.35 dated 18-jan-2017 at m/s pay pw *bigrock [protected] tx.

                            We assure you that the queries raised by you are being looked into on top priority. We had forwarded your query to concern department. The same is under review, and we will respond to you with details within 7 business...
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                            L
                            Lalithk Kumar
                            from Chennai, Tamil Nadu
                            Jan 14, 2018
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                            Address: Chennai, Tamil Nadu, 600077
                            Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

                            Dear hdfc, i was forced to purchase hdfc fastag when i purchase my honda car. Paid 600 rs and issued fastag customer id[protected] on jan 19. But same day it was deactivated saying zerobalance. How come it is zerobalace? 200 must be added to account from 600 rs.

                            No way to get customer service numbers. (I dont know how they will help road assistance). Always line are busy 365 days.

                            Vijayalakshmi
                            Dear Customer,

                            Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                            -Manoj
                            HDFC Bank Customer Assistance
                            I recharge fastag on 09/03/2018 three times 600/- each time, total amount is 1800/-, but recharge was not done, and money was deducted from my account. Three times i have complained, but I have not received any refund, please do my refund immediately.
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                              B
                              Bathan
                              from Bengaluru, Karnataka
                              Jan 14, 2018
                              Resolved
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                              Resolved

                              Cancellation of one assist membership
                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7505 without my concern on date:28/12/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                              Oneassist relationship number : 3398419
                              Plan name: enhanced wa privilege single plan
                              Name :- saad hannan m
                              Credit card number ending :- 7505
                              +2 photos
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer

                              Greetings from OneAssist...!

                              We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2768449 & the refund will get processed in 7 working days.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards

                              Sagar

                              (Team OneAssist)
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                                G
                                GenuineRichCustomer
                                from New Delhi, Delhi
                                Jan 13, 2018
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                                Address: 110037
                                Website: www.hdfcbank.com

                                I did receive an sms from bajaj finance limited on 07-january-2018 regarding emi failure and i was astonished on receiving of such message as i had left sufficient balance rs. 5063.44 into my hdfc bank bank account for this emi deduction. After receiving this sms i was astonished, and checked my bank balance via doing the login in net banking of hdfc bank and found that there were a lot of multiple unknown transaction/deduction did happen about which, i neither received any sms nor any email and also no one did tell me about such fraudulent money deductions/transactions till the date. I was surprised seeing these fraudulent money deductions and hence i called your customer care[protected] for complaining the same but hdfc bank executive miss. Akansha sharma had given a fake information that bank had deducted these charges as my emi gets failed, when i asked her to connect/forward my call to her manager then she denied to forward the call. After that, i called mine all loan banks customer care and they told that they haven’t did any such transactions/deduction from my hdfc bank salary account.
                                Recently i did checked my bank account balance and it is showing rs -50, 435.00 as negative balance while before two days it was rs-46, 000 (Fourty six thousand only) only which is my emi amount.

                                The surprise is, i haven't linked any loan account with my salary account and yet hdfc bank is forcefully deducting such money and putting the account in negative balance. Which is obviously for mentally torture, mentally harassment and financial harassment as i did filed a case against them in consumer court in last year related to hdfc ergo and hdfc bank.

                                If anyone is opening their salary account with hdfc bank then beware with these facts as you are next who will get harassed financially and mentally.

                                At the end of the month everyone does wait for salary and when you became to know that hdfc bank had deducted more than rs6000 extra comparing to current emi amount then you can think yourself what will be your mentally condition at that time. And through what all situations you have to suffer rather than giving time to your family you would have to keep running bank, consumer court to get the fraudulent deducted money back.

                                Never open salary account with hdfc bank.
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                                  R
                                  rajesh276
                                  from Chennai, Tamil Nadu
                                  Jan 13, 2018
                                  Resolved
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                                  Address: Chennai, Tamil Nadu, 600100

                                  I have generated 2 vouchers through hdfc all miles card rewards points. I have redeemed partially.
                                  I could see now the 2 vouchers were showing as invalid while try to redeem the remaining points,
                                  So i called hdfc customer care for almost 10 times, all the calls were disconnected in between the call, and customer care team saying like there was the issue in server, i[censored] not fit to maintain the proper systems and servers, then you u promoting the products andd credit card.
                                  Really fed up with the hdfc customer care..
                                  I am planning to not get any hdfc product in future.. This is not the first time,, i could see several several times this was happening.

                                  I need the proper response related to my rewards points query.

                                  Call me @ [protected] for any clarification.
                                  Feb 15, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 14, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, credit card details, Coupon/ Voucher details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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