[Resolved]  HDFC Bank — not successful transaction has been charged in my bill dated 03/10/2018

Address:Thane, Maharashtra, 401107
Website:[email protected]

Respected sir
I am a senior citizen and undergoing problem with hdfc credit card deprtment.
I have made payment of rs 4014/_ to mira bhyander municipality on 29/09/2018. Payment. Was showed not successful even than i was charged rs 4014/_ in my bill dated 03/10/2018. Many times i gave complain to call center. I was told i will get after 90 days. Now even after 95 days i have not got refund entry in bill dated 03/01/2019. I have also send dispute form filled in through mail box of miraroad poona complex branch but there is no reply from their side. I also tried to send dispute form from my email i'd bu it gets rejected stating address not found. Please help me in the matter and oblige
Yours faithfully
Card holder
Mrs. Freny j anklesaria
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Feb 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
HDFC Bank Customer Care's response
Dear Customer,

Hi with regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear team
I have apply my garage since last 10 days but card not received till date i call for Hdfc customer care but he not response me & rudely talking with me fastag reference no. is Pls provide me fastag reference no. is HFR096602

anup.ji's reply, Jan 7, 2019
Pls update me
Sir,
I am buying VLCC body lotion from AMAZON.Later i canceled it.But till now Rs.275 not refund my account no.[protected].Bank ref no.051210.

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