[Resolved]  HDFC Bank — Offus Emi PRIN

I can see that my bill statement is viewing the OFFUS EMI PRIN status with around 3k and offus emi interest with 382 rupees from last few months.

Above thing is getting included in my bill statement and why would I pay the due charges if they are not being used by me at all.

I have reached out to HDFC customer care regarding the same issue they have stated that my due charges were of 0 Rupees for last month as my account balance was in -xxxxx.xx and they didn’t provide me the reason for the offus emi which is mentioned in the bill statement as I have no charges to pay for that month.
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Aug 15, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
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