[Resolved]  HDFC Bank — one assist auto renewal

Hai i am aneesh, using hdfc credit card and having hdfc account. Without my knowledge and even without a confirmation from me these one assist team debited 2499 rs from my credit card. I don’t authorise anybody to do that and they didn’t informed me that its auto renewal. While i joined this policy your colleague informed me that they will not do auto renewal without my notice. I want the cash to be refund. Hope you will contact me soon.
Email: [protected]@gmail.com
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Aug 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Aneesh,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

We request you to kindly mail us your membership details on [protected]@oneassist.in so that we may be able to initiate your cancellation process.

Thank you,

Regards,

Sophia.

Team OneAssist.

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