[Resolved]  HDFC Bank — one assist cancel

Hello there

I want to cancel my one assist membership. I don't know how you can charge without sending me message. The person from one assist customer care told that this is only one year pack and automatic recharge is not going to happen. She assured me that. She also told that you don't have to pay annual fee for Credit card and I didn't receive that benefit as well. I did pay my annual fee. The person from the customer care of one assist told me that the plan will expire in one year and it will not be reactivated. I believed her, now again I am getting charged for one assist. Fake marketing is not acceptable.

Please deactivate and refund my money asap
Name: Mohamed Aslam M
One assist relationship no: [protected]
Hdfc credit card no:[protected]
Mobile no:[protected]
Email:[protected]@gmail.com
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Jan 2, 2020
Complaint marked as Resolved 
updated
HDFC Bank customer support has been notified about the posted complaint.
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