[Resolved] HDFC Bank — one assist mfee deducted from my account: please get this returned

[Resolved] HDFC Bank — one assist mfee deducted from my account: please get this returned

D Dipika Rungta from Tral, Jammu and Kashmir

Hi, Without my consent, hdfc deducted 1399 for one assist plan. I never asked to activate this one assist membership, but one assist m fee of rs. 1399 is automatically debited from my hdfc credit card ending with 3253 on 25/01/2017. I don't want to activate this plan and why you guys are forcefully activating this one assist plan. Don't activate this kind of subscription in future without any knowledge/consent. In view of the above, i request the hdfc team to refund the amount of one assist m fee of rs 1399, otherwise cancel my credit card and please refund the amount. Dipika Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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Lpc India

from Gurgaon, Haryana

please check locanto.net

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Dipika,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2815157 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.