[Resolved] HDFC Bank — out of two only 1 fastag received and customer care no. not responding

sukritt

Address:

House No. A-8, Sector 14, Noida 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have applied for fastags for my two cars from which i have received only one. I had tried to contact hdfc through customer care no. But noone ever pick that. My car registration no (S) are - dl10cf4357 (I have not received my fastag for this car)
Dl10cs7099 (Have only received for this)
My customer id is[protected]
My application no. Is hfr798891
My mob no. [protected] and [protected]

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Feb 9, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

HDFC Bank Customer Care's response Dear Customer,

We wish to state that the Fastag is issued through Blue Dart Courier. Request you to write to us at escalations.[protected]@1pay.in or via http://bit.do/fodcP to enable us to check and assist further. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance