[Resolved]  HDFC Bank — pan card no remove from my old closed credit card and impose new pan card

Address:122050

Dear
Sir /mam

I have a hdfc times credit card before 2 year ago my limit of card is 29000 i used totaly limit of card in first 5 month i dnt know uses of credit card and late fees charges so my out standing amount is 32000 i called to hdfc bank and executive suggest me how much money you pay i say 25500 so executive agree and i pay the amount but in cibil mention settled. For few days my pruse stolen so in my purse my old hsfc credit card and pan card and my aadhar card so i apply again my pan card and new pan card ressive me after 1 month i updated my pan card in all bank account and credit card. I apply new credit card for hdfc bank so me ressive my new credit card and limit is 35000 but sir before using time so payment decline i called to hdfc bank so executive tell the crad is make by mistak i disappointed same time. But sir now days i apply for personal loan but my file is declined due to two pan card used but sir i blocked and suspend my first pan card please please hammble requested sir please remove my old pan card no in my hdfc credit card and impose new pan card please sir i have more burden pressure in mind i need hdfc bank in future is this type of problem not repated again my side and allow my application for personal loan and remove my old pan card askpn1919p and impose my new pan card bcspn2797l please sir i have in trouble i need for hdfc bank and in future mainatin good relationship with hdfc bank..
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Dec 28, 2017
Complaint marked as Resolved 
my mobile no is 9599977433 mail id [email protected]
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
I'm using HDFC credit card from long time having issue with Nov.17 bill.

I'm trying to reach costumer care thought phone banking but provided number not reachable from long time or costumer care service provider not responding properly.

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