[Resolved]  HDFC Bank — Pathetic service of the relationship manager

Address:

560084

I am disheartened with repeated ingnorance of the relationship manager called sandeep lakhmani from jp nagar branch, bangalore, who is suppose to be handling my account... Not one but three accounts of mine & that of my daughter.
I must have tried reaching this rm on innumerable occasion, but all in vain, he doesn't even have the basic courtesy of either picking my calls or responding subsequently.
If by chance he picks up, his standard statement is "i am in a meeting & will call you back"... This calling back never happens.. Or he would say "i am on the way to office & will call you after reaching" and as expected, he wouldn't call back.
I have several issues / clarifications & suggestion to invest in appropriate fund & he is never there to discuss/ suggest.
Just let me know, what is the point in assigning such "so called relationship[p managers" to customers who are called "preferred a/c holders". Appears the entire thing is a sham and a shere marketing gimmick played on innocent customers.
If such being the case of poor & ignorance personified services of the rms... I would'nt think twice to move away from hdfc which i till now thought to be very customer friendly bank.