[Resolved]  HDFC Bank — payment not received

Address:

Ambala, Haryana, 134203

Dear Sir/Madam,
This complaint is for your reference.

Like every month, I have made a VISA MONEY Transfer from mySATTE BANK OF INDIA savings account to my registered HDFC credit card on MAR 01, 2018. The transaction was successful as per the SBI website that day and my money debited. But, till now the money has not been credited to my HDFC credit card account. Because of this i am being charged late payment as well as interest charges by HSBC.

This issue has come to my notice ON 21st MARCH. I immediately tried to contact the SBI customer care for lodging a compliant but They told me that we have successfully tranfer your fund. After that I call in hdfc cutomer care to register complaint. they register my complaint. after that they revert me back that your payment is pendint at VMT. You have to contact with VMT(visa money transfer)

Hence, I would like to lodge a compliant in regard to this issue via an email.

Please consider this as a very HIGH priority issue and scrutiny the transaction.

Below are the details of the transaction,

SBI Account:[[protected]]
A/c Holder Name: ARUN KUMAR
Payment ID: [protected]UV00198808
Amount transferred: INR 22, 800/-
Date: 01/03/2018

HDFC Credit card number: [protected]

I am also attaching the screenshot of the transaction for your reference.

Please act ASAP and do the needful.

Thanks and Regards,
Aditya Kiran R.
Mobiles: [protected], [protected]