[Resolved] HDFC Bank — Payment taken but not issuing Insurance Bond

avtiw

Address:	492001
Website:	HDFC Life

One of most cheated insurance company which i ever saw...

I have given cheque leaf for 50K which was already in cash by HDFC life on 16- Jan. I was under impression that, i will receive insurance bond soon as per the below email.

But, till date i have not received insurance bond..reason given documents are incomplete and policy is under process...
Then, why the hell you have deducted amount from my account ???

If in a first place you are not capable to check the documents and not able to issue the insurance bond...How irresponsible you are? Who has given you rights to do that?

Reason is very simple...HDFC Life will make money from your hard earned money in the form of Interest and on other side eventually you are losing the interest...because they are not returning money inspite of asking to re-submit the same documents again.

If documents are not clear and incomplete then why you have taken money????...i mean for what??? Why you have not checked documents before taking money???

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May 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

HDFC Life Customer Care's response Hi, please provide your details. Alternatively, you may write your concern to [protected]@hdfclife.com from your registered Email ID for us to look into it.

Feb 17, 2017

Updated by avtiw HDFC Life Customer Care's: You might have not checked the image attached with this complaint..so check this first.

Secondly, I am already doing followup since one month in spite of telling lie you should return my money back. I went up to escalation level-2 but still i have not received my money back..So DO NOT LIE and ask me to send email again.

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Comments

Punitha Gudia

from Mumbai, Maharashtra

Pls close my hdfc life insurance policy. The bank did not inform me before time as I have some financial problem they have done auto debit. I have talked to my agent n yr customer care representative but there was no positive response. Pls do the needful

HDFC Life Customer Care's response, Feb 20, 2017

Hi, kindly write your issue with the policy details to [email protected] from your registered Email ID for us to look into it.

ravi kumar suru

from Bengaluru, Karnataka

My HDFC life account number is 17907319 and I have been following for the ECS deduction. Please make sure that you deduct or do let me know if I can pay on that day.I am not sure if you will deduct. If I would have paid already. I am paying it for now and by next time I should not have this confusion.

HDFC Life Customer Care's response, Feb 20, 2017

Hi Ravi, I wish to inform you that the auto debit mandate is activated in our system for the aforesaid policy. Further, the premium amount for the aforesaid policy has also been deducted on February 04, 2017. The next premium due date is May 04, 2017.-- Manish.