HDFC Bank — Payzapp amount deducted from HDFC Debit card but not added to payzapp wallet

Address:

Chennai

Please look into below issue.

I have loaded 4213 rs into my PayZapp wallet from my HDFC Debit card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp wallet balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp wallet or should be refunded to my HDFC Debit card.

I am completely Frustrated with this app. Could not able to connect the Customer Care.

Regards
Krishna Kumar. G
[protected] (Payzapp Wallet Account)
Account No: [protected] - HDFC Bank