[Resolved]  HDFC Bank Payzapp — refund not yet done

Address:500050
Website:www.hdfcbank.com

I made a recharge to TATA SKY - 735 RS from PAYZAPP, it has been failed and i immediately informed to customercare. They said it will take 7 days to refund if failed. The transaction happened on 19th June, Still iam waiting for refund to get it process to my wallet. I am continuosly trying to reach Customercare, but the number looks to be not in use or they have blocked my nymber to call them. They are not caring for customers and their feelings. Thanks to sue against them.

- [protected]@gmail.com
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Aug 5, 2021
Complaint marked as Resolved 
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even same issue with me...i recharged my tatasky on 31st may of amount 3773 on payzapp and amount got deducted but tatasky didnt got amount and haven't got refund yet.
Dear Customer,

I would require a few details in order to check this from my end. Please share your registered contact details and transaction details on the below Link: http://bit.ly/2aJ9wGW. Our team will get back to you.

-Bejoy
HDFC Bank Customer Assistance
karnnainfotech's reply, Jul 5, 2017
Complain Number : LW-53174

Amount : INR 3773/-
MRN : MVISA20170531188hdBLI
Order Description : 201705311846325553qI37xO6
RRN : 715113512787

Transaction date 31st may

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