[Resolved] HDFC Bank — personal loan account not closed | |
I am ex-employee of hdfc bank where i availed a staff loan which was paid fully by me when i left the organisation. I funded my ex-salary account with the outstanding amount getting my staff loan issued from axis bank. Later i have revert from padhelp department dated 15.03.2009 from hdfc bank confirming that my loan account is closed. After that i was rest ensured that my loan account is closed. Suddenly one day i got to check that my loan account is not closed for which i forwarded the earlier communication from hdfc bank and after that i got revert that they will check at their end but got no revert back. Recently i checked my cibil score which to my surprise found very low and that to because my name is added in defaulter list for this very loan. I am really surprised and furious that the loan which ia hve already paid many years ago is still outstanding and i am in defaulter list because of this. I request authorities to take immediate action and close this loan account Forever. Regards Shilpi [protected] Was this information helpful? | |
Oct 7, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 06, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your loan account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |
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