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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32913
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HDFC Bank reviews & complaints page 1156

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M
Manav Mahesh Chandra Manav
from Surat, Gujarat
Sep 2, 2017
Resolved
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Address: New Delhi, Delhi, 110008

Dear sir
I have made wrong transaction below

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
1-sep-17 imps[protected] — vijb-xxxxxxxxxxxx7000-miscellaneous [protected] 1-sep-17 10, 000.00 11, 590.41
And correct transaction was
1-sep-17 imps[protected] — vijb-xxxxxxxxxxx0700-miscellaneous [protected] 1-sep-17 10, 000.00 1, 590.41

Now plz guide how m money will get fund to my account
If vijay bank told that is not correct account having 16 digit because their accounts hold with 15digits where my money gone.
Kindly confirm process to reclaim back of wrong transaction through chiller app.
Mahesh chandra manavhdfc saving account #[protected] cust id 25183281
Oct 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to [protected]@hdfcbank.com mentioning reference number[protected] and confirm the below details:
1) If the transfer was done to an incorrect account number, please provide the correct account number of beneficiary.
2) If you have erroneously transferred to a beneficiary with correct account number and name, we request you to directly liaise with beneficiary for reversal.

-Bejoy
HDFC Bank Customer
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    R
    rsnarayan
    from Bengaluru, Karnataka
    Sep 2, 2017
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    pre closure charges for auto loan

    Address: Bangalore, Karnataka

    Dear sir/madam
    I have taken a auto loan in hdfc bank with reff to loan account no 32464728
    I want to close my loan i was visited hdfc bank in cmh road banglore they have given my outstanding statement with prepayment charges @3.54% on outstanding principal when i have taken the auto loan at that time they told after 2years no preclosure charges and even other banks also not charging any preclosure charges for closing
    I...
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    Pavankumar R K
    from Bengaluru, Karnataka
    Sep 2, 2017
    Resolved
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    Resolved

    Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

    Dispute transaction of rs 33139.6

    Without the security layer like otp or transaction pin asking to me bank has allowed an unknown and unauthorized transaction.

    I want bank to consider this error and keep me out of such torchure and disturbing actions from the hdfc bank officias who had alowed this transaction.

    Hdfc customer care asked me to submit the credit card dispute form and after few days cc dispute team comes to me saying that this trannsaction was allowed with the unknown card holder name.

    I have received the supporting documents from cc dispute team, and after verification of documents received, i further dispute the above mentioned transaction.
    Oct 4, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2017
    HDFC Bank Customer Care's response
    Dear Pavankumar,

    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

    -Bejoy
    HDFC Bank Customer Assistance
    I need to send a dispute form to HDFC bank. I called to phone banking and asked for email ID, she said to send the form to CC.[protected]@hdfcbank.com which doesn't exist. Please give me the exact email ID.
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      B
      bunga chengaiah
      from Idukki, Kerala
      Sep 2, 2017
      Resolved
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      Resolved

      Address: Chittoor, Andhra Pradesh

      Sir i'm chengaiah. B. My account number:[protected]. Srikalahasti. Ap. I had unable to take my atm pin number last 4 months. But i have transfer same bank (Karnataka) 15000. My family in ap. I have in karnataka. Money is urgent my family members. No leaves for myself in working days. So verify the documents resend my money or any further option. So please help me. My numbers:[protected], [protected]
      Oct 6, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Please write to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line with the correct 14 digit account number and issue faced, for further assistance .

      -Bejoy
      HDFC Bank Customer Assistance
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        A
        apushap
        from Mumbai, Maharashtra
        Sep 1, 2017
        Resolved
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        Resolved

        My hdfc salary account is not in use since 2013. I had gone to the bank to close the account as i was getting regular mailers on my postal address. But to my surprise, i was told that i have negative balance.
        Before this incident also, i had salary account with hdfc and icici bank but on leaving the organisation, the accounts were closed on their own so i never bothered but this time it was really discouraging to see negative balance. I complained and since i was leaving out of the station, i was told i would be intimated once the details have been worked out and now it has been 4 years i am still getting mails and it is bothering me now.
        Oct 4, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          H
          from Vizianagaram, Andhra Pradesh
          Sep 1, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 532001

          Sir
          I have deposit the cheque in srikkulam branch andhra pradesh in my company a/c no-[protected] in favour of zerico life science pvt limited mumbai dated 28/08/17 but after three days amt is not reflected in company account
          .. Cheque amt-49038
          When amt is not reflected to company account i whent the bank to inqery the things then bank people said amount is tranfer to a/c no-[protected] by mistake.
          Oct 6, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 05, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          Please write to [protected]@hdfcbank.com with ref ID- TTU[protected] and confirm the complete address of the branch where the cheque was deposited, along with your contact number. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Sep 07, 2017
          Updated by [email protected] Ramesh
          HDFC SRIKAKULAM BRANCH DETAILS

          IFSC: HDFC 0001012
          6-1-57 FIRST FLOOR
          SHREYA, NEAR KRISHNA PARK,
          PALAKONDA ROAD SRIKAKULAM-532001 AP.,

          Sep 07, 2017
          Updated by [email protected] Ramesh
          HDFC SRIKAKULAM BRANCH DETAILS

          IFSC: HDFC 0001012
          6-1-57 FIRST FLOOR
          SHREYA, NEAR KRISHNA PARK,
          PALAKONDA ROAD SRIKAKULAM-532001 AP.,
          Sep 07, 2017
          Updated by [email protected] Ramesh
          HDFC SRIKAKULAM BRANCH DETAILS

          IFSC: HDFC 0001012
          6-1-57 FIRST FLOOR
          SHREYA, NEAR KRISHNA PARK,
          PALAKONDA ROAD SRIKAKULAM-532001 AP.,

          Ramesh : [protected]

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            A
            ashishpunjabi
            from Hisar, Haryana
            Sep 1, 2017
            Resolved
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            Hi team,
            I had my salary account with hdfc but after switching my job i changed my salary account.& even i requested bank to close my account now its been 2 years still i am receiving msgs calls & mails
            Now again i requested to close this account they saying you need to contact to demat account & demat branch saying contact to bank.
            I dont know how they are so irresponsible.
            I am really fed up
            Oct 4, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 03, 2017
            HDFC Bank Customer Care's response
            Dear Ashish,

            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              Annonymous143143
              from Delhi, Delhi
              Sep 1, 2017
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              Resolved

              Address: 500032

              Recently i tried to add money to my pazapp account but that transaction got failed at payzapp server and money got debited from my account. I tried to call the customer support to the available number present on internet.
              The support from the bank was too worst. They provided wrong number on their website.
              I want my money asap. I am urging hdfc bank people at lest to support customer by providing correct contact information.
              Oct 7, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

              -Bejoy
              HDFC Bank Customer Assistance
              Verified Support
              Sep 06, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

              -Bejoy
              HDFC Bank Customer Assistance
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                V
                Vvikramaditya Pal
                from Delhi, Delhi
                Sep 1, 2017
                Resolved
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                Resolved

                Address: 122001

                Dear all.

                Inspite of cancellation of request for policy by hdfc they have issued a policy with the policy number 19498314 and deducted 15, 000 from my account.

                It was a situation that one of my policy got matured on 30th july 2017 and to surrender it online, they offered another policy of 15, 000. But i had approached noida sec-18 branch and submitted all the documents to process the surrender of my policy. I had mailed them at [protected]@hfdclife.com that i dont want to to take the policy anymore.

                Now when my surrendered amount credited in my account, they have deducted 15, 000 for the policy. I want my money back. There was no confirmation sent from them.

                This is ridiculous and that also from hdfc as an organization.

                Regards,
                Vikram
                Oct 5, 2017
                Complaint marked as Resolved 
                HDFC Life customer support has been notified about the posted complaint.
                Verified Support
                Sep 04, 2017
                HDFC Life Customer Care's response
                Hi, please note that your complaint has been registered by us under the complaint no. [protected] and the same is being worked upon to offer you the resolution. The reply by us will be shared with you ASAP.
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                  A
                  akram111
                  from Valsad, Gujarat
                  Sep 1, 2017
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                  Resolved

                  Dont go for hdfc credit card
                  Dear hdfc bank the way you treating your customers is not good! When we are applying for credit card, hdfc executive told us that it will take 15-20days for credit card procedure but it's been 43days applied on july 21, today september 1, still we did not received credit card, daily iam requesting to hdfc facebook book, mail, here everywhere even called to customer grivellence service zero updates, it's completed processing, it's despatch still you hold it with you! I am calling to customer care in the behalf of my mother she don't know how to speak, calling from my registered mobile number only!
                  I hope you ppl despatch it as soon as possible
                  I left all hopes on credit card!
                  I won't complaint next time!
                  Hope it's reach soon,
                  Oct 4, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2017
                  HDFC Bank Customer Care's response
                  Dear Akram,

                  I request you to share your card application and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Bejoy
                  HDFC Bank Customer Assistance
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                    P
                    prashant01071994
                    from Noida, Uttar Pradesh
                    Sep 1, 2017
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                    Hello sir,
                    I would like to bring your notice that i have made neft on 31/08/2017 from my hdfc account [protected] to sbi bank account number [protected] with reference id : n[protected] amount of 30000, but amount is debited from my hdfc ac and did not credit in sbi bank ac yet.

                    Kindly credit amount or refund me my money as soon as possible

                    Regards,
                    Prashant chauhan
                    [protected]
                    Oct 6, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 05, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We would like to confirm that the transaction was successful from our end. Please check with the beneficiary for details.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      C
                      chaitrali bapat
                      from Mumbai, Maharashtra
                      Sep 1, 2017
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                      Address: 411004

                      I was in hdfc life insurance from dec 2014 to aug 2015 with law college rd branch. Till date i have not received any information from hr department of hdfcsl about the status of my pf withdrawl.

                      Details ;

                      Chaitrali bapat

                      Emp code 134417

                      Email ; [protected]@gmail.com

                      Contact [protected]

                      Kindly let me know the pf status…and pf no.

                      Regards,

                      Chaitrali bapat

                      Emp code 134417

                      Mob [protected]
                      HDFC Life customer support has been notified about the posted complaint.
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                        C
                        Chola Raj
                        from Chennai, Tamil Nadu
                        Sep 1, 2017
                        Resolved
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                        Address: Chennai, Tamil Nadu

                        I am fed up replying to your call centre to stop calling me everyday regarding personal loan. I just came to know that your bank is removing the name from the registry every three months without my consent. This is really surprising to me on how you can take your customers for granted. If this practice is not stopped then i would be forced to close my account due to the extreme mental agony suffered because of your constant pestering.

                        [protected]
                        Oct 20, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2017
                        HDFC Bank Customer Care's response
                        Dear Raj,

                        I request you to share the caller details and your contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          T
                          Thousu
                          from Bengaluru, Karnataka
                          Sep 1, 2017
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                          Address: 560019
                          Website: HDFC PayZapp

                          My payzapp mobile no: [protected]. I have done transaction on[protected] at 8.30 am from my credit card to payzapp account, but amount has not been reflected in payzapp wallet.

                          Mytransaction details:

                          My hdfc credit card no *8688 has been used for transaction of 10000.00 at pazapp (September 01, 2017).

                          Please make them to refund my money asap.

                          Regards
                          Thousif ahmed
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sandeep Raveendren
                            from Tiruchirappalli, Tamil Nadu
                            Sep 1, 2017
                            Resolved
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                            Resolved

                            Dear sir,
                            I have applied and received hdfc credit card from the bank. One of the guy called me from customercare and told me that they are having one assist program, it will be lifetime free. Then on 1/9/17, my credit card was debited with amount rs 1899. I would like to cancel this and refund the same amount as soon as possible.

                            Name : sandeep r nair
                            Relationship no: 2610110
                            Sep 26, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2017
                            HDFC Bank Customer Care's response
                            Dear Sandeep,

                            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              Prajsujeet
                              from Pune, Maharashtra
                              Sep 1, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 410501
                              Website: HDFC Credit Card

                              Dear sir,
                              I have received call for credit card from hdfc/dsa on dated 14th aug 17 & she sent representative to collect the documents on dated 17th aug 17. After that i have received one sms (Dm-hdfcbf) on dated 19th aug that my credit card approved. Below is the application no & e reference no for your reference.
                              Credit card application no. Cc32816336
                              Credit card approved e reference no.[protected]
                              Her name is payal & mob no is [protected].
                              But after 13 day i had tried to get further status of my card & contacted her many time, but she did not answer about application status & tried to misguide. Even i had tried online to get status, but shows data not recorded in system.
                              Kindly let me know the status. If it is cancelled please let me acknowledge.
                              I am worried about any kind of misused of documents/card.

                              Thanks.
                              +1 photos
                              Oct 5, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : www.hdfcbank.com under the below link.
                              http://www.hdfcbank.com/personal/credit_card/cc_track

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                pradipkamble99
                                from Pune, Maharashtra
                                Sep 1, 2017
                                Resolved
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                                Resolved

                                Address: 431517

                                I AM PRADIP KAMBLE RROM AMBAJOGAI BRANCH, BEED(MH). I WAS WORKED SALES EXICUTIVE (CASA)
                                HDFC BANK (BRANCH AMBAJOGAI-02555 )MY EMP CODE IS- CK14288 FROM THE PERIOD OF JOINING 20/03/2013 AND RESIGNATION
                                DATE WAS NOT REMEMBER.
                                So, My Request is that i did not received my Releaving Letter, PF AND FULL AND FINAL
                                SETALLMENT(FnF).

                                NAME-PRADIP KAAMABLE
                                EMP ID- CK14288
                                BRANCH-AMBAJOGAI(02555)
                                E-MAIL [protected]@rediffmail.com/[protected]@gmail.com
                                contact no- [protected].
                                Oct 2, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to write to exit.[protected]@hdfcbank.com. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
                                I don't recognize the charges on my credit card bill. I want the charges to be reverted from my statement. Here are the details.
                                17/08/17 M-Ebay India 3882.87
                                17/08/17 Smartemi, int nbr:09, 0 48.12
                                17/08/17 MER EMI, INT NBR: 01, 0 395.40
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                                  S
                                  sharathgowda K H
                                  from Mumbai, Maharashtra
                                  Sep 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mysore, Karnataka, 570012

                                  Hi Team,

                                  I'm Sharathgowda KH, and had an salary account with HDFC.
                                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) and also charged for the minimum account balance now my account balance is -6235/-rs.
                                  Recently I came to know that I have incurred negative charges for not maintaining balance. I am shocked to know that the charges is around -6235/- rupees.
                                  Please help me to resolve this issue and make the negative charges NIL.

                                  Regards,
                                  Sharath
                                  Email: [protected]@gmail.com
                                  Oct 2, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 01, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share your complete issue, account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  We have a edc machine tid no.96852787 which is not working properly . So please resolve the problem quickly.
                                  Thank you.
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                                    S
                                    Sachin Chandapur
                                    from Karnal, Haryana
                                    Aug 31, 2017
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                                    Hi,

                                    Money has been transferred from payzapp wallet [protected] to sbi account number [protected], but the transaction history shows successful, but money has not been credited to sbi account number [protected]
                                    Please check the status.
                                    As soon as the transaction is done it showed transaction failure for first 10 mins then it again showed as transaction successful but i did not receive my money.
                                    Please reply money required very urgently please understand.
                                    My contact mob number : [protected]
                                    It's been almost 24 hrs no reply from payzapp customer support.

                                    Thanks,
                                    Sachin c s
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 01, 2017
                                    Updated by Sachin Chandapur
                                    This is fraud website because they ask for debit card number please dont provide them. If any calls you are doing to me I will provide a complaint against you, because payzapp never asks for the customer debit card number. Please be careful guys.
                                    I made a transaction of rs585 from my hdfc bank account.The transaction got failed but amount was deducted, no information about refund.

                                    transaction Id from payzapp 724216178667 - Comment #2837661 - Image #0
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                                      B
                                      brijesh kumar kushwaha chunar
                                      from Noida, Uttar Pradesh
                                      Aug 31, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110096
                                      Website: www.consumercomplaints.in

                                      I have credit card of hdfc bank, which i used from past 3years, before 2 days i was satisfied with the service of hdfc bank but now the credit card department of this hdfc bank is trying to pull the money by cheating customers (Levying money) on their card.

                                      So here i want to registered my complaint, that i submitted my bill amount before the due date, and then also company levied a late payment charge on my card, and when i request for reversal of late payment charge the did it and reversed to me but deduct rs72 from my card as a tax on late fee.

                                      Here i want to know the service which was reversed to me, then why the deduction of tax was implementd on my card. Please check this, i am providing my detail below:-

                                      Name brijesh kumar
                                      Credit card no. [protected]
                                      Mob no. [protected]
                                      Oct 5, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 04, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      As per the current Finance Bill, all fees and transaction charges, levied in your card account, will attract a rate of GST @ 18%. In terms of these guidelines provided by the Finance Bill, the Bank will be levying the GST accordingly. We would like to clarify that, effective July 01, 2017 service tax rate of 15% is replaced by Goods & Service Tax (GST) at 18% and thereby like to confirm that GST component once charged will not be liable for any reversal. GST is government initiated item and a government guideline on taxes, as a bank we are abiding by it. Hence, we regret our inability to reverse the same.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
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