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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 1156

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H
Hari Krishnan Kanhangad
from Pune, Maharashtra
Sep 16, 2017
Resolved
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Resolved

I have a salary account with hdfc and when opening that salary account i opened a demat account also. As told by executive of hdfc at the time of opening there will not be maintance charge for demat but will be charging according to holding value. I never uses demat account but they charged 885rs last month as depository charge. I need to close the demat and need my money back
Oct 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

I understand the inconvenience.Please share your Account No., charges details, date/amount of transaction with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
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    S
    shravan1606
    from Bengaluru, Karnataka
    Sep 16, 2017
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    Address: Bangalore, Karnataka, 560100
    Website: Payzapp

    I'm shravan [protected]. I made a transaction of 5000 on 9th Sep.. My got deducted from my wallet. But not transferred to bank.
    What's wrong with the customer service. Its been 8days, I'm trying to contact.no respond. Please refund back I need it very badly I am in a very bad situation.please refund as soon as possible
    TxnID:[protected]uJ72mV4
    Account: IN[protected]
    App Version: 3.01.06.04
    Hi, I have added Rs. 19900 from my Axis Bank Credit Card on 02-sep-2017 (Transcation ID[protected].
    Amount deducted from my credit card and not added to my PayZApp wallet.
    My registered mobile number is [protected].
    I tried so many times to the customer care number.
    it is always busy. wrost app they are just playing with people.
    This is very bad experience with the payzapp. I have added 5000 to my payzapp wallet but the amount is debited from my HDFC credit card and amount is not loaded to payzapp it is almost 1 week I don't get any confirmation message from bank.

    Name : Nagaraju.g
    Bank account : HDFC
    Mbl no :[protected]
    Hi,

    There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

    -Bejoy
    HDFC Bank Customer Assistance
    I transferred money to bank with using payzapp but the transaction not succeed. And I don't seen my money in app also.
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      R
      RahulSingh729
      from Hyderabad, Telangana
      Sep 16, 2017
      Resolved
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      Address: Hyderabad, Andhra Pradesh, 500031
      Website: www.hdfc.com

      Hi Sir,

      I have a salary account and on 2nd September when i was at my home and my debit card is with me, two withdrawn happen of total 18200 RS with out my permission at SBI jubilee hills, I did the FIR and filled the customer dispute form and submitted in bank as per the bank instruction what ever they aid i did, but from them no action taken seriously instead when i called M ASHOK officer -risk intelligence & control HDFC asked for update he told me to call on Saturday when i called him on Saturday he told there is no reply from there different team and i have to go sbi Jubilee hill with FIR copy and now bank is closed and tomorrow is Sunday, if he would have told me when i called him first time which is on Wednesday I would have submitted all thing, I told him I am in very poor condition as i am not able to pay my room rent and not able to do other thing and it is affecting me very badly, and give me phone number or email id of higher authority he straight refused and said google it and I can go and complain RBI, I am not understanding why I have to do this all thing to go various places for my money as I gave my money to HDFC BANk it your duty to protect it, then why I suffer when HDFC bank is not secure and very bad at protecting customer money.

      It is a humble request to fast the process of investigation and not struggle me in this to go various places and still not getting any idea if money will be refund or not and take stick action against M ASHOK as he is very bad in communicating with me, and provide me higher authority number and email to explain what happen with me.

      Complain reference no. 1. 1395267
      2. 1395258

      case-MUMC[protected]
      Oct 20, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 18, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Your email has been received vide ref id[protected]. Our bank official will investigate in the matter and revert to you in 5 working days.

      -Bejoy
      HDFC Bank Customer Assistance
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        A
        aashutoshprakash
        from Noida, Uttar Pradesh
        Sep 16, 2017
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        My Credit Card billing cycle ends on 3rd of every month.

        For August cycle i made the payment on 2nd Sept which was successful.

        On 3rd sept Bank deduct same amount with name auto pay from my account.

        Again on 3rd they return that amount in my account as i had already done the payment on 2nd .

        On return of amount which was deducted due to there fault they deduct return fee from my account. And in addition they apply GST on that return fee charge.

        I emailed them about this, in starting there reply was fast and confusing. When I made the clear understanding of the amount deduction and GST on email.. It's past 5 days and I haven't even good a single email from there side.
        Oct 18, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 17, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I understand the inconvenience.Please share your Card No., charges details, date/amount of transaction with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail

        -Bejoy
        HDFC Bank Customer Assistance
        Sep 19, 2017
        Updated by aashutoshprakash
        hi Bejoy,

        I have send the email to the stated emailed id by you.

        Waiting for the positive and quick response.

        Thanks
        I got a email from HDFC in reply to my old emails to bank stating
        "This is with reference to your e-mail regarding your HDFC Bank International credit card account.
        We confirm that we are in receipt of the request Your request has been forwarded to the concerned department for processing and we will respond to you with details within 7 business days.
        We appreciate your patience in the interim."
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          S
          sravani guntumadugu
          from Coimbatore, Tamil Nadu
          Sep 16, 2017
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          Address: Chennai, Tamil Nadu

          Hello Team,

          On 12th September my account got debited by Rs885 by the name of DEPOSITORY CHARGES AUG[protected] So please can u let me know that why is the charges getting deducted although i am not using my HDFC Demat account. Please write a revert mail for the same on [protected]@gmail.com.

          Thanks,
          SRAVANI GUNTUMADUGU
          [protected]
          Customer Id: 70307949
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            Divya Lakshmanan
            from Coimbatore, Tamil Nadu
            Sep 16, 2017
            Resolved
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            Resolved

            Address: Cuddalore, Tamil Nadu, 607402
            Website: Hdfc netbanking

            Hello Team,
            I have transferred money 5000 Rs from my account to my Mom's account still amount nt credited to my moms account but amount got debited from mine.I need u to look into this issue immediately as it needed for emergency purpose hope u understand and its been two days and i tried contacting customer care but no luck unable to reach none of them worst service not at sastified with customer service.
            Customer ID: 50683983 HDFC BANK
            PHONE:[protected] MODE: ONLINE (IMPS) DATE:14/9/2017
            Oct 19, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 18, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We have received TCC (Transaction Credit Confirmation) from the beneficiary bank on[protected]
            that the funds of Rs. 5000.00 (IMPS Ref:[protected] have been credited for the said transaction. If the funds are not yet credited in the beneficiary account, we request you to check the status of the same with beneficiary bank directly.

            -Bejoy
            HDFC Bank Customer Assistance
            Hello
            Evening i got call for this complaint and they asked me REFUND card details and they debited 8625 RS from my account and they told me Monday they ll refund (5+8) money to mu account.
            [protected] - this s d number i received call.

            Logged a compliant becoz everything ll be confient need u to look into this
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              A
              arungupta154
              from Patna, Bihar
              Sep 16, 2017
              Resolved
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              Address: 123501
              Website: www.hdfc.com

              Dear sir,
              Pls find the attachment file of transfer statement. We mark on date 05.09.2017
              Kindly i requested to you that i have a salary account no [protected]. And customer id is 65142200.

              On date 05.09.2017 one fund transfer done successfully for account no is [protected] bank name sbi and account holder name is rachna devi. Amount is 2000 rupiah

              . Till now (16.09.2017) not credited amount 2000 rupiah. On account no [protected].

              Till now today 11.09.2017 not received money sending by me.

              If not transfer than refund my fund transfer amount. Like 2000 indian rupiah.

              Please close my issue earlier fund not transfer till now by hdfc bank but amount is debited on my account no [protected]

              Thanks & regards

              Arun kumar gupta

              +91-[protected]

              +91-[protected]
              Oct 19, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2017
              HDFC Bank Customer Care's response
              Hi Arun,

              We request you to write to [protected]@hdfcbank.com with the following additional details:
              Name of Remitting Bank
              Our Correspondent Bank name and Swift code number through which you have routed the transfer
              Amount of Remittance
              Date of remittance
              Transaction Reference Number (if any)
              Beneficiary Account Number
              Beneficiary Account Name
              A copy of the Telegraphic Transfer instruction (MT103 format) which the remitting bank has provided to our correspondent bank.

              -Bejoy
              HDFC Bank Customer Assistance
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                P
                ParasModi123
                from Delhi, Delhi
                Sep 16, 2017
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                I am hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5779 without my concern on date:18/08/2017. I am not interested in this service and don't want this membership anymore. I have already called to customer service but they are not stopped my service. To cancel the membership and refund this debited amount of rs.1299/-
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  harshla
                  from Pune, Maharashtra
                  Sep 16, 2017
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                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 3898 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                  Oneassist relationship number : 2780653
                  Name :- harshla sandesh godambe
                  Mobile no. :- [protected]
                  Credit card number ending :- 3898
                  HDFC Bank customer support has been notified about the posted complaint.
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                    H
                    Harryaman
                    from Mundi, Madhya Pradesh
                    Sep 16, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110015

                    I m writing on behalf of my mother who holds an acct with hdfc bank, at its branch at h-37, bali nagar, new delhi 110015.

                    In the month of jun this yr, she opted for net banking services which was started immediately.in aug 17, she wanted to transfer some money to me as part of loan through net banking. However, the third party transfer was disabled and thus we processed the same by getting the form signed by her by the end of aug 17.

                    Till today (16 sept 17), the problem has not been resolved. The relationship manager, mr rajan is busy in his own time work so much that he was totally clueless when asked on phone yesterday. Further, he is unable to address the issue at all and keep making excuses.

                    In addition to this, the form for updating of mobile number was also filled, which again has been lost sight of, and no action taken.

                    I apologise to my mom for having trust on hdfc bank and opening an acct there. The agony may pls be resolved.
                    Sep 19, 2017
                    Complaint marked as Resolved 
                    The branch contacted and resolved the issue. The action was prompt. Thank You
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 17, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I understand the inconvenience.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      R
                      RV marathe
                      from Morjim, Goa
                      Sep 16, 2017
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                      Resolved

                      Address: Nashik, Maharashtra

                      My gold loan with hdfc bank dwarka br nashik no.[protected] already full n finaly closed of my above gold loan by
                      Paying rs.87, 400/- as on 17/02/2017, but till todate in my cibil report it is seen as balance of rs 87, 400/- against this loan a/c, after sending of sever mail, call to customer care, & visiting to hdfc bank my issue is still pending... Pl do the need
                      Oct 21, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 18, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please share the email id from where you have written to us in order to track your case and revert to you.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        D
                        Dinash1234
                        from Mumbai, Maharashtra
                        Sep 16, 2017
                        Resolved
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                        Resolved

                        Address: Saharanpur, Uttar Pradesh, 247001
                        Website: hdfc

                        Hello i am raj my inncident of was i not recieved amount of rs 8000 my account no.5010xxxxxx5916, transtion through bank atw-524254xxxxxx8053-s1anjh31-yamunanagar ref no. 6873 date 6th of september 2017 time (5 pm to 6 pm in evening the bank is near at the gate of workshop, that i try to withraw but when check statement it show that the amount has been duducted from account so sir i request you to please see this issue and give my refund of rs 8000 of fail transtion that the money may be stuck so please see issue also if possible than show me footage of that day and please sir do something its very hard to survive without money my phone no. Is [protected], [protected]
                        Oct 17, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 16, 2017
                        Updated by Dinash1234
                        Please refund money of rs 113 of fail transtion on nsdl site money has been deducted but my order did, nt place on nsdl transtion id 001344927816092017251181505510478075
                        ph, no [protected], [protected]
                        Verified Support
                        Sep 16, 2017
                        HDFC Bank Customer Care's response
                        Hi Dinash,

                        We are working on your concerns vide ref no:[protected] and will get back to you in 5 working days.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          K
                          Khayum Mohammed
                          from Visakhapatnam, Andhra Pradesh
                          Sep 16, 2017
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500059

                          I had made a transaction of 5000 from my indusind credit card. Transaction was successful from indusind but it was not added to payzapp wallet. I had sent the mail many times but there is no response from payzapp team. Why payzapp team is least bothered about customers. I want my money back otherwise will place a complaint in consumer court.
                          Mohammed khayum.
                          [protected]
                          Oct 19, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 18, 2017
                          HDFC Bank Customer Care's response
                          "Dear Customer,

                          This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance"
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                            R
                            Rakhi Rajat Gupta
                            from Meerut, Uttar Pradesh
                            Sep 16, 2017
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                            Cancellation of one assist membership
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with without my concern on date:14/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                            Oneassist relationship number : 2781796
                            Name :- rajat gupta
                            Mobile no. :- [protect]
                            Customer id : 46621662
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              kuldipkum
                              from Panaji, Goa
                              Sep 15, 2017
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                              Address: Pune, Maharashtra, 411014

                              I am a regular user of payzapp, but this time i am very disappointed. Almost 25000 is debited from my card but the money didn't loaded on payzapp. Also on 13th i by mistake i sent 5k to an account that didn't exists. I am loosing trust on payzapp now. Please refund my money asap.

                              The failed transaction i'd:[protected]go94gq8
                              Could someone please help?

                              Thanks
                              Kuldip kumar singh
                              Oct 23, 2017
                              lalan shaw's response
                              My cash not credit my sbi account
                              Under below Details-
                              Txn[protected]rQ76mHo
                              Transaction Status-failed
                              Transferred On- Man, Oct27, 17 11:40Am

                              Is someone from payzapp could take a pain and at least reply??
                              Dear Customer,

                              This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Txn ID[protected]ox72hs6
                              Transaction Status- Failed
                              Sun, 22 Oct, 17 08:30
                              Resisted Mobile No.[protected]
                              but not 5000 credit Amount so immediate solve my problem
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                                A
                                amrit kakoti
                                from Raha, Assam
                                Sep 15, 2017
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                                Address: Jorhat, Assam
                                Website: [email protected]

                                Dear sir/madam, i here by inform you that i have taken a personal loan from your hdfc jorhat (Assam) branch for 22months. Every 5th of the month i paid regularly my emi for 17 months. This month also i paid on time. But some technical problem of your bank my emi is not debited by your branch. This problem i came to know by kolkata branch on phone. Even after i replied them that i will pay cash by tomorrow, after that from kolkata branch they are calling me via telephone several times for the day. They are disturbing me very much and pressurized me to pay. They behave very rudely and i got mental pressure.
                                So i request you to take a necessary action.

                                With regards

                                Amrit kakoty

                                Jorhat, assam
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  amandogra5
                                  Sep 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122001

                                  Hi hdfc,

                                  I am availing hdfc credit card jetprivilege for almost 1.5 years. Earlier the provided bydefault limit was 45000k but on few further requests they upgraded my limit to 54000k (Upgraded my limit not the card) and they mentioned nothing not a single detail or notification or message nothing about extra related information about the terms like 'overlimit fees' and all. Now when i purchased a product worth of 54000k (Which was my existing new limit), after one month i got rs. 600 as overlimit fees along with my first emi.

                                  Now you let me understand, if there were any charges for upgrading the card limit then sir/ mam you should have told right? Or any kind of memo or mail/message anything. But what you did? Don't you know what were you getting as a request or what needs to be done? What was the matter or what you customer wants?

                                  Without notifying hdfc made charges for overlimit. Now what the hell is that? You better make me understand else i am gonna file a lawsuit on hdfc and you gonna deal with it.

                                  Thanks
                                  Aman dogra
                                  Contact me here: aman. [protected]@gmail.com
                                  Ph: +91 [protected]/[protected]
                                  Oct 31, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 16, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I'll be able to help you better if you if you can forward your account No./customer ID, card details & contact details to [protected]@hdfcbank.com. mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    Chandra Sietk
                                    from Bengaluru, Karnataka
                                    Sep 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560034

                                    Hi,

                                    My hdfc salary account has been converted to saving account without my consent.
                                    I am not using hdfc account for 3 years, but amount is getting deducted due to non maintenance charges for every quarter.

                                    I heard that account will be freezed if we are not doing any transaction for more than a year.

                                    Please help on how to stop deducting the non maintenance charges since i am not using hdfc account further.
                                    Oct 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 16, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Please share your account No./customer ID with contact info & the issue on [protected]@hdfcbank.com mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Oct 20, 2017
                                    Updated by Chandra Sietk
                                    Hi,

                                    I didn't get any update from HDFC Customer Care till now.

                                    Thanks,
                                    Chandra
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                                      rohan.goyal09
                                      from Delhi, Delhi
                                      Sep 15, 2017
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand, 248001
                                      Website: www.hdfcbank.com

                                      Dear sir,
                                      I have made transcation of 10000 rs from my account through my payzapp account to add in my wallet on dated 12 sep 2017. Amount get deducted from account but not reached to wallet. Please refund my 10000 already 3 days gone. I have the phone on toll free no of payzapp custmer care no [protected]so many time but they are not picking the phone. Computer generated reply of my mail was was the representative will call you later but uptil now no call came. Please refund my money.

                                      Regards
                                      Rohan goyal
                                      [protected]
                                      Oct 20, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 18, 2017
                                      HDFC Bank Customer Care's response
                                      "Dear Customer,

                                      This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance"
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                                        A
                                        avnish209
                                        from Delhi, Delhi
                                        Sep 15, 2017
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        Dear sir. I was applied credit card application form on 18-aug-17, and after 1 week 1 person come to my office and he have collect my all the documents and he was told me after 1 week you will get the credit card but after 1 week i am not receive my card and then i will receive a call from bank for final verification and then 1 person is come again in my office and he was take my office id card and told me within 1 week you will receive your credit card now my verification is completed before 1 week but till now i am not receive my hdfc credit card. And when i check my card statues online it is shows in process i was plan somethings in this week but till now i am not receive my credit card. Please help me, my application no is [protected]o2.
                                        Oct 17, 2017
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 16, 2017
                                        HDFC Bank Customer Care's response
                                        Hi,

                                        We have reviewed your comments expressed and wish to inform you that your application for credit card facility with reference number [protected]O2 is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website : https://t.co/95zEEnWZb5 under the below link.https://t.co/ASCcQaWqnT

                                        -Bejoy
                                        HDFC Bank Customer Assistance
                                        Sep 19, 2017
                                        Updated by avnish209
                                        Dear HDFC Team,
                                        please tell me about how much time will it take now is a month completed, for credit card it will takes only 15 to 20 days maximum but in your bank why it is so late .give me some explanation for my process .thanks.
                                        Quarey of the aboce loan a/c. Installment for the sept'2017 .
                                        Which is not diducted in my bank now.
                                        avnish209's [Complaint's author] reply, Sep 16, 2017
                                        dear brother, i am not taking any kinds of loan, for my creditcard application no the last 2 digit is O2 it it not a zero it is O .please check by this .and CC32157305 this is my application form no you can also check with this .thankyou
                                        I am chandan patidar([protected]).i am apply online for credit card and your staff calling me but do not talking seriously and cut the call .this condition are 2 times and this is show your misbehavior.directly bolo Na ny dena he credit card and ab mujhe HDFC me apply krna bhi ny he, bhikh thodi Mang rhe.
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