HDFC Bank Complaints & Reviews

Hi,

Today i used my payzapp account to add 9000 rs but the money got deducted from my indusind credit card and showing zero balance in payzapp account.

Kindly refund the amount to my source bank or add money into payzapp account as i have to pay my bill.
I have trusted payzapp to be the trusted app for my convince payment but it has been a disappointment.

Mobile no: [protected]
Email : [protected]@gmail.com

Today i tried to load my payzapp wallet amounting ₹10000. The money got deducted from bank account but payzapp transaction failed. The customer care of payzapp is not working and and have mailed, still no reply.

Not expected from hdfc. Let me know the resolution urgently.

Review:
My experience have not really been even average with this app. I wonder how hdfc can get such a buggy app designed. Offers are great but never do they automatically deposit the cashback. I have to mail them every time.

Today did a ₹10000 transaction it failed but money got deducted from my debit card, the customer hotline is not working or connecting. Thats the kind of panic and anxious moments it will make you face.

For the record, i use hdfc mobile app, paytm and every other online payment app available out there, this being the worst.

Hi,
This is siva, i have send money 5000 from payzapp to my axis bank account transaction status is success but amount is not added to my account. How can i get that amount, i have called to customer care helpline for knowing information but they didn't respond please help me. I have added the photos regarding to this transaction status displayed in app.

Dear sir,
I am jagseer singh worked as bso (Emp. Code:132656) in hdfc bank ltd. Cheema branch. I am submitted my resignation on date 19th dec, 2016 to the branch manager mr. Sumit gambhir and it accepted as per my request last date of my releaving the company is 19th dec, 2016.
It was a great experiance working with hdfc bank ltd. I am thankfull to all my seniors, colleague and staff for giving support. I had already updated and send to hardcopy of documents submitted on[protected] but i am not recieved my pf payment till date. So, i request you to settle my dues at the earliest. My pf a/c no mh/46135/132656
Uan no[protected]
Emp. Code:132656
Doj:04th sep, 2014
Dor:19th dec, 2016
M [protected]
Email:[protected]@yahoo.com

Hi,
My name is sonal gupta and i had booked two bus tickets in last week of may. One from red bus and one from yaatra portal. The ticket got cancelled and they initiated refund also. But i didn't receive any amount in my bank account. Can you please let me know when i will receive money in my bank account.

Account no: [protected]
Hyderabad branch

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899.00/- from my credit card number ending with 1031 without my concern on date:23/08/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899.00/-

Oneassist relationship number : 1240986
Name :- ramesh g
Mobile no. :- [protected]
Credit card number ending :- 1031

On 27th june i did an online transaction of rs 6929.23 on WWW.MYNTRA.com, then i cancelled the order and requested a refund on the same day. So myntra did the refund process and on 4th june i get rs 1999.60 of rs 6929.23 remaining is rs 4929.63.

So i called myntra customer care and they gave me the reference no of the refund transaction of rs 4929.63 (Please find below attached email for your reference), but hdfc bank customer saying they didn't get the refund amount of rs 4929.63. But hdfc customer service officer (Farheen shazia) reply me that they have liased with the concerned department and would like to clarify that the transaction towards the loan number 28727580 has been calculated post deducting the refund amount of rs.4929.00. The refund amount has already got adjusted to the loan amount and a emi schedule has got generated.

*but the transaction is cancalled on same day 27th june 2017 and the total transaction amount is 6929.23 but i received only 1999.23 back in my credit card. Could you please clarify on the balance amount of 4929/-. These incidents are happening even after me cancelling the emi option the same day when i did the transaction.

Infact, i have faced a similar issue way back in july, 2016 when i purchased my apple macbook and i had a tough time with hdfc bank in getting the details and had been to dispute redressal cell too. Again i am facing similar issue.

Could you please respond on priority and close on the issue asap. Else, i will have to look for another customer friendly bank where i can expect a better service.

Look forward to hear from you. You can reach me out on +91 [protected] for a quick and immediate resolution.

Dear sir./ madam

I am pradip ramkrushn patil

My credit card number :- [protected]

My new fresh credit card

Credit card delivery blue dart courier 29 august 6:30 p. M

My new fresh credit card first transaction 150 rs paytm mobile recharge

And 30 august my credit card permanent block so please reason credit card block

(This fresh card i have received two days early and you have blocked also, so i want to know reason.)

Plz call me pradip [protected] / [protected]

Dear sir

This is regarding the pl account 18153571, i have cleared the loan account of rs.32, 200/- on 29.03.2014 vide receipt no[protected].
When i approached your bank cmh road branch they gave me a closure letter dated 10th aug 2016.

Kindly look into this matter and issue me the noc

Regards

Ganapathy
[protected]

I have a maruti van (Dl8cag 5073) met with an accident in july 2017 insured by hdfc ergo general insurance. The van was repaired at authorized maruti dealer in delhi under the claim #c[protected]. Final report of surveyor is also submitted to the office on 19th august 2017. But no settlement of claim till this date despite lodging complaint on customer care of the insurance company several times. Is it the way hdfc insurance company works. They have immobilized my vehicle despite repairs. Who is going to pay for their lapses. They charge for every service rendered to customer but when it comes to customer service they are always fall short delivering goods. I believe hdfc must pay for err on their part along with my settlement dues.

I was employee of hdfc bank and my last date was 22nd April 17. During notice period I was received a mail that my credit card will be closed and due payment will be settled in FnF. I have never used card since receive mail during notice period in fact I destroyed the same but on 9th Aug my account was debited for Rs. 6291 for credit card charges and yesterday I receive one mail mentioning the my credit card payment rs.913. I totally surprised that when I have never used card since last five month, my account was debited on 9th Aug for credit card dues, I have received mail my card will be deactivated and due payment will be setteled in FnF, how bank charge for credit card charge. This is totally misguide or in fact cheating. I will highlight the in social media such type of cheating with customer or employee. Requesting bank check and reverse unnecessary charges. My card number 485499xxxxx1795. Name Sagar jain.

My self lokesh kumar. I am working sales manager in itc ltd i apply pre aproove offer for personal loan thru hdfc bank but my loan pending due to show cibil my two wheeler chq bouncing but i am paid per month cash installment
My loan finished emi 2016 hdfc bank issued me no dues certificate.
But my name is in cibil...

My pre approve loan application no 50357316
Name lokesh
M [protected]

Respected concern,

This complain is regarding my vigorous follow up by hdfc customer complaint cell (Pno desk) regarding my disputed rs 5000 cash not dispensed from hdfc atm unit at sec 2c or sec 5, vasundara, ghaziabad.

This instance happened on 27th june and today is 24th-august, where in every time after reminders and follow up i get a mail to wait for 5 working days from the hdfc concern.

My txn dispute ref number is 1352492.

I don`t know what is stooping them to resolve the issue.

Please do the needful...

Hi,

On 2nd april 2017 @ 8:40 pm, i placed an
Online order on pizzahut website & choose to pay by
Mvisa mode of payment. Since i have hdfc payzapp account, i
Paid thru it & the transaction was successful however
When i went back to the pizzahut website i didn't
Receive the confirmation (Online or sms) that the pizzahut
Order has been successfully placed. So, i contacted pizzahut
& was told that no such order for an amount of 631.42/-
Has been placed.

I contacted hdfc payzapp support & was
Confirmed that the transaction of 631.42/- has been
Successfull with transaction id : 65610751 / merchant
Reference number: mvisa[protected]wlab0f (Given by payzapp).
Same was given to pizzahut however they have not received
The amount.

Kindly
Look into this as it has been over 5 months & initiate
The refund process asap & this whole thing is really
Frustrating.
Thanks
Shailesh mathur

The bank staff issued me wrong debit card and when the transaction was declined i was charged declined charges. I sent several emails but still their is no proper response from the bank. The charges should be waived as the banks staff issued me wrong debit card and instead of apologizing for their mistake i am being penalized.

Here is my account no...
Ac no [protected]

Regards
Mansoor ali

Dear sir,

I am really irritated with services provided by the hdfc bank guys.
My customer id is 56345024. One month back i preclosed my instaloan and instajumbo loan. At that time you guys told me nothing was pending.
30th august i got one message from hdfc bank you acnt number ending with 1449 will be debited 2700/- on september 4th.
Why you guys did not tell me about this amount when i preclosed everything.
What the # you guys are doing.
I got irritated, that's y i used bad words.
Really #ing service.

I have buy products of 6585 from myntra there was a shoe of worth 3500 in that i have return that myntra is saying they credit in the hdfc account but in my credit card bills it is not showing any kind of impact on my credit card bills froom last 3 months i am trying to connect with them they are not replying ihave already write to their ceo still i am not getting any response

Using payzapp... Phone [protected]... Two transactions made using my credit card... Bt got transaction failure status...2transactiomlns 5000rs and 4999rs on september 1st ，both got failed... But amount got deducted from my card... But refund not found yet... Please check and update.. Last month too happened the same.. No refund initiate from your end...

Hi Team

I would like to say that I have salary account in my Serco pvt ltd in 2012. In 2013 I left that company so after that I called customer card for closing that account but they have given diff diff procedure for that so you can continue this and this and no body has informed that it will be converted in saving account after some time and no intimation from bank side as well and now bank charged non maintenance charges monthly so I would like to say that I am not going to pay and bear any amount so kindly close my account else make in 0 so if you want customer relation to be better for further so make it balance to 0 or close it. and take action as customer priority and going to forward this to RBI as well for not informing time to time to customer .My account details given below

AC details- [protected]

Debit card details-[protected]

[protected]

Customer name-ROHIT ROHTELA

customer address-Wz-24 village choukhandi tilak nagar New Delhi

Mob no-[protected]

Thanks
--
Rohit Rohtela

I have added Rs.5000 to my payzapp wallet on 1st Sept 2017. i tried to send Rs.5000 to email id [protected]@gmail.com. Transaction was not successful, Transaction got failed but amount got deducted from my payzapp wallet.Txn ID[protected]eM53IC7

Rs.0 is reflecting in payzapp wallet acount.

Screen shot is attached from payzapp that contains transaction history.
my phone number is [protected]

Please do the needful.please reverse this amount to my wallet.
Please let me know if i need to provide any other info from my side.