[Resolved] HDFC Bank — personal loan | |||||
I work in an MNC and i got a call from my relationship manager. He called me to intimate me that there is a pre-approved personal loan and told me that there are no fore-closure charges. Because I was a preferred customer of the bank and was maintaining this relationship from years, I trusted the bank. The relationship manager misguided me for gaining commission on personal loan. He told me that there are no foreclosure charges after 1 year and made me fill a form online by making me enter his code(to gain commission). He made me pay 7000 Rs by showing some charges which in market the charges are as low as 1100 (citi bank for same loan amount) and 2500 in case of icici bank. I strongly recommend everyone not to take any loan from this bank. I will lodge a case with banking ombudsman shortly and make them realize them their own mistake. When I called the RM he told me - did you not read the T&C ? I never told you like that there are no foreclosure charges etc. and so on. I only told them that the you will not understand my language, you will understand in the language which you deserve, when ombudsman finds your cheating. Was this information helpful? | |||||
Feb 26, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 HDFC Bank Customer Care's response "Dear Customer, I request you to share your loan account no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance" | |||||
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