[Resolved] HDFC Bank — Photo passbook

adityajawahar

from Mumbai, Maharashtra

Jul 25, 2016

Address: Mumbai City, Maharashtra, 400001

Hi,

I am trying to get a photo passbook from hdfc which could be used as a valid id and address proof as per circular by the ministry of external affairs. Please find below link containing details
http://passportindia.Gov.In/apponlineproject/pdf/circular_add_proof. Pdf
However when i went to the branch for the same i was told that the bank doesn't give photo passbooks. Can you please let me know how do i get this done?

Regards,
Aditya

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Sep 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, complete address of the Branch where you visited and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 27, 2016

Verified Support

Dear Customer,

Kindly visit nearest branch to get your photo passbook along with your valid photo id proof. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance

Rajput kirtiraj

from Badlapur, Maharashtra

Aug 25, 2018

To get my passbook 1st page image