HDFC Bank Complaints & Reviews

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.

Please close my account
Account no - [protected]

Regards
Ezhilarasan
[protected]

Hello,

I would like to brink into your notice about the extreme unprofessional behaviour of your bank.

I have a loan with hdfc, with account# 33213086. The emi is due every month on 4th. I have received a call from the bank stating the emi is pending. I checked into the account and informed that i have deposited the amount into my account on the 4th of august.

Now, the lady said that emi is pending and you have to make payment in the middle of the month towards your loan emi. I told her that, the payment is deducted automatically every month on the 4th.

She then said that if the amount is pending on the credit card, then balance in the account is taken for the credit card payment and then if the amount is left, it will be utilized towards the loan. I told her that, it has never happened in last 12 months and if this is the case, then is high level o[censored]nprofessionalism. This is not the way to treat your customer, who is with the bank for more than 6 years now.

I said that this has never happened and this should not have happened, that too without informing me about that it would be taken for the credit card payment first which is pending.

She said she cant do anything about this as she is not from loan department, again service no from hdfc rather than saying she will raise the compliant or transfer the call. So, very unprofessional hdfc.

Now, i would like to make it clear that, i will not be able to make a payment in the middle of the month and will not pay any charges for loan not paid on time, which is 4th august. I demand an apology and amount should be credited towards the loan account and will pay the min due to the agent of hdfc as i do always.

E - mail : [protected]@ymail.com

Jaspreet singh

Hello,

I would like to brink into your notice about the extreme unprofessional behaviour of your bank.

I have a loan with hdfc, with account# 33213086. The emi is due every month on 4th. I have received a call from the bank stating the emi is pending. I checked into the account and informed that i have deposited the amount into my account on the 4th of august.

Now, the lady said that emi is pending and you have to make payment in the middle of the month towards your loan emi. I told her that, the payment is deducted automatically every month on the 4th.

She then said that if the amount is pending on the credit card, then balance in the account is taken for the credit card payment and then if the amount is left, it will be utilized towards the loan. I told her that, it has never happened in last 12 months and if this is the case, then is high level o[censored]nprofessionalism. This is not the way to treat your customer, who is with the bank for more than 6 years now.

I said that this has never happened and this should not have happened, that too without informing me about that it would be taken for the credit card payment first which is pending.

She said she cant do anything about this as she is not from loan department, again service no from hdfc rather than saying she will raise the compliant or transfer the call. So, very unprofessional hdfc.

Now, i would like to make it clear that, i will not be able to make a payment in the middle of the month and will not pay any charges for loan not paid on time, which is 4th august. I demand an apology and amount should be credited towards the loan account and will pay the min due to the agent of hdfc as i do always.

Contact# [protected]

Jaspreet singh

I am using HDFC platinum plus credit card since 4 years and they informed that the reward points will be calculated as below criteria.

2 points per Rs 150 spent upto 50, 000

3 points per Rs 150 for spends above 50, 000 per statement cycle

But for the "Aug 2015, Nov 2015, Dec 2015, June 2016, July 2016 and Aug 2016 months" when i spend more than 50, 000 Rs, the reward points are not calculated as per above plan.
They have calculated 2 points per Rs 150.

I have addressed this issue to customer care and they said within 7 working days they will resolve this. But still this is not resolved.

I have all the mail proof where they mentioned about my HDFC credit card reward point calculation feature and credit card statements with me.

Dear sir


I was employee of hdfc bank at rajkot - gujarat. I have applied fp withdraw on 13/07/2016. And my hdfc bank pf account no is 131997x. So please kindly provide my pf withdraw application status.


Thank you
Jagdish madresaniya
Emp id -131997
Mo. [protected]


Above text i was sent to "pad. [protected]@hdfcbank.com" this mail id but no any one reply. So please kindly provide my pf withdrawal application status. I think as per 2016 year rule pf withdrawal process tat approx 15 days but still i am not getting my amount

I am writing this with such angry and harassment faced by hdfc collection team. I have been writing to the hdfc bank too and called them stating that there has been some crisis in the family due to which the payment was pending and i told them it will be made fully next month. I also got a call from the complain team when i escalated this but today again i am receiving calls and as an emergency have given my mother contact who is not a resident of delhi, they call her i do not know why. Now i have decided that i will not make them a single payment and will not answer any call. I do not have money for them and will deactivate all the accounts. If i receive another call to my mother contact i swear i will do something bad.

This is the second time hdfc bank changed my customer status without taking my consent. Last year they changed my status to “preferred” banking customer and when i browsed through the criteria i was not even close to it still they changed it to preferred and middle of this year they changed back to regular and informed me i did not meet the criteria. First of all i did not ask them to change my status as “preferred”. As a normal banking practice if the bank changes any of the service rules and regulations they should inform the customer.

Now again this month they changed myself and my wife as “classic” banking customer again they did not take our consent for such change.

I would like to know why a reputed bank like hdfc bank doing such an unethical practice and tarnish the bank’s reputation and causing inconvenience to the customers.

I have hdfc atm card, withdraw the amount of rs 4000 from icici bank somal wada, wardha road atm. Transaction on paper happened but did not get the money from atm. I approached to icici bank counter they told to register complain in hdfc bank. Then i registered the complain, my complain no. : 1121439.

Following is the detail about the transaction:

Date: 29th july 2016 time: 7:29 pm.

Txn no.: 3917

Atm card no. : last 4 digits: 5204

Branch: hingana, nagpur.

I am an HDFC credit card customer for many years . I find that since past few months they have not been mailing me the bill, email or hard copy . They send me no reminder on my phone . When the due date has passed suddenly they start bombarding me with calls about payment made by extremely rude representatives . This is leading to my bill not being paid in time and causing immense anxiety to me .

To
HDFC bank

From
Nadeem Hasan NAIK
Customer I'd : 27640577

This is regarding of fraud call received from an anonymous number of india from U.P. one person saying that my atm card blocked due to adhar card and pancard not submitted and give me your atm number so I can checked it. He is continuously call us regarding same. Please take my complaint do some necessary action. The number is [protected]. Please take some action regarding the same urgently.

I withdrawn 10000/- rs from hdfc atm at bandra west railway station around 11:20 pm on saturday 13/8/2016, but i didn't received that cash amount and receipt from the machine. I checked with another atm machine of hdfc the amount was deducted. My a/c is with union bank and my debit card no. Is [protected]. I was waiting for amount to reverse but still its not done. So please reverse the amount soon

I am an HDFC credit card and account holder. I am in the process of closing the account and settle the credit card due.
I am single woman who lives in Mumbai and takes care of my ageing mother and grandmother. I am a dentist and an entrepreneur . In the recent past due to some unforeseen circumstances I had to max out my card - and I have been unfortunately irregular on the payments. Now, however with my business taking off i have been making payments every month, a few days late at the most.
I now come to the point of this complaint- since your call centre has not only my bank details but my address as well- you have given some absolute scumbags complete access to all my contact details. I WAS THREATENED LAST SATURDAY BY YOUR EMPLOYEE NIKHIL UDAS FROM THE COLLECTION DEPARTMENT. I have a Rs.5010/- to be paid which due to the bank holidays (13th/14th/15th August 2016) got delayed but I promised it would be done by 18th since 17th is a bank holiday too.
NIKHIL UDAS CALLED ME ALL SORTS OF NAMES AND THREATENED TO SEND SOMEBODY WHO WILL STAND OUTSIDE MY HOUSE TILL THE PAYMENT CLEARS!!! I AM EXTREMELY WORRIED FOR MY SAFETY. THERE HAS TO BE A BETTER WAY TO GET PAYMENTS FROM CUSTOMERS. My mother and grandmother live alone when I am at work- they have already misbehaved with them before. I AM TERRIFIED.

This about HDFC bank drive in branch ahmedabad staff who misguided me and forcefully tried and torchered me to buy product which i dont want. 2.'My cheque was bounced becoz of their mistake and no apology and return charges was debited from my a/c 3. I was ready to give them huge investment but due to lead my investment to put in their prnduct i widraw all thogh i am 15 yrs old customer of bank they treated me very badly, staff name is mr. Tejas and mr. Tushar. Bank should take proper action in this matter,

Car insurance policy old [protected] 000
Car insurance policy new[protected]
The motor accident was reported with complete details. survey was conducted by surveyor office employee which seems to be lacking for the details reqd. to be explained to the officer /approving authority.
Against the claim of damage due to impact only rs.14000/- approved and i have to sale off rs.26750/- from my pocket.
The comprehensive policy need to cover metal parts on both the side of driver, but the damage on right was rejected for reason unknown. no explanation provided either by surveyor or hdfc ergo.
Please be advised that being a govnt. approved valuer and loss assessor registered with irda, such type of reduction without any justifiable reason i can not accept. it is better you send your expert to explain me the reason for such rejection.
Apart from this i recd. sms that only rs.6146.28 approved.
Also i recd. a notice ref. rm[protected]in m-123070 dated 02/08/2016 (recd. on 12/08/2016) drafted in mafia language, threatenin me to pay additional amount rs.779/-else the period of policy will be reduced. why do i accept hdfc ergo for such unprofessional work culture. please train your constituted attorney to learn the language to be used with client who trusted hdfc ergo and renewed the policy well in advance.
If i have to pay additional amount on account of the accident reported after the renewal, kindly refund my premium in full as i prefer to deal with icici.
There are many option available at client's disposal now a days.in spite of that i trusted hdfc ergo on account of good rm of hdfc bank mr. rohit vishwakarma ([protected]).
I request to reconsider the survey report and arrange joint meeting to arrive at correct estimate. i shall appreciate your reply soon in order to decide further action plan to escalate the matter.
With regards
Satishkumar mandirwala
Surveyor and loss assessor (irda licence no.42019)
Govnt approved valuer.
+91 [protected]

Dear sir,
I hv taken a two wheeler loan, n hv been constantly paying the Emi.
From last 2 months, there stands a big problem.the emi gets cut on whatever dates they like n not on 5 the as advised.Also although the Emi has been cut, it is not updated in system n customer care constantly calls n uses unethical behaviour for emi.
Later after 10-15 days they say sorry n say tht system was not updated.
This is very harassing.
Even today some ms bhagvati in noida called behaved very badly for not paying the Emi.
What should we do.plz help

Harsh

My HDFC Credit Card Application with Reference number is [protected]W4. An executive came to collect documents for HDFC credit card and he took all my documents and committed me that my card will be approved. After few days when I tracked my application status, it showed disapproved.
They even didn't mentioned any proper reason for disapproval and then still calls me to apply for another credit card which is very annoying.
If they want to disapprove then why do they send their executives even after verifying all my credentials, income proof etc? They should stop wasting time of customers and should return my documents back as there are chances of my documents being misused.
Never trust HDFC bank and their employees. They are totally irresponsible for further clarification on application.

The imps amount of 1600rs is not credited to Sandeep medasani SBI account the date of the transaction is[protected] and the transaction no is[protected]

To Whomsoever it may Concern,

Me and my Family has been a Classic customer Account Holder with HDFC Bank, Sasthamangalam Branch, Thiruvananthapuram, Kerala for the past one year.As our family concern opted for a new Current Account for our newly registered Partnership Firm M/s Violet World, we approached the branch and we got an assurance that the account will be open within 7 days.And the following true copies of the following documents were handed over to the Branch along with the filled up application form on[protected].

1) Partner ship deed
2)Registration Certificate of the Firm given by the Registrar of Firms Kerala
3) PAN card of the firm and the PAN card of the partners.
4)Cheque for 1, 00, 000/-
5)Identity proofs for the the partners.(Aadhar Cards)
6) Authorization Letter for Managing Partner to operate the account.

After a week we got a call from the branch that the Manger wants to See the premises of the firm and he came on the evening of 23/07/2016 to examine and took report.

After 5 days ie: on 28/07/2016 I called my Personal Banker and enquired about the opening of account and tat that time he promised that it will be up by 30/07/2016 .On that particular instant I asked him that if the account is not opened by 02/08/2016 then please inform me, as I will have to submit some very urgent invoice to my clients, But he once again assured me of opening the account by 02/08/2016 itself.
Days passed, and on 2nd August 2016 I got a call from the Deputy Manager that I have to give an Annexure -A duly signed by the partners that they are not holding any accounts with any other branch and an additional address proof for the address of the firm.I

On 09/08/2016 I submitted the Annexure -A and the true Certified copy of the Register of Firms Maintained U/s 59 of the Indian Partnership act 1932..

On 11/08/2016 I got a call from the branch that that the Stamp Paper date and date on the Registration Certificate is in contradictory .
I described the Person ie the Deputy Branch Manager that the the Firm is Registered under the Provisions of Indian Partnership act 1932 and has been registered on 11/02/2016.After the Registration process was completed, we prepared the Partnership Deed which was made made on 6th June 2016 and in that deed itself it is categorically stated that the Firm is registered in Pursuance with the Indian partnership Act 1932 and the Reg No and date of Registration is also specified well.The deputy Manager told that he will look into the matter and resolve the same

The next day I called my banker and he said that the account status is still in processing.As the deputy manager had took many hardships for the account opening process i feeled that he wiil be unable to help me in this situation I called the Branch Manager Mr .Abhilash, who answered my call very precariously and promised to call by the day itself and till now to avail he has called me.

If this is the plight of a classic customer, then I should advise everyone be vigilant.

My name is nishkant puri. I have made a payment nios citrus, noida.
On date 30/07/2016 evening 7:00 to 8:00 pm but payment not submitted but i want return my payment amounting rs.1800 and rs.2100. Codes of payment.
Payment code-079883, payment code-021130 and compliant no. Is [protected], [protected]

I was using HDFC credit card long time back.I had received repeated calls from credit card division for some pending amount that is due. Bank officials said that they will provide NOC certificate and CIBIL update once payment is done. I have done the payment for around a month and chasing the officials for NOC certificate. But none from the bank is sending me the NOC.