[Resolved]  HDFC Bank — policy of hdfc life by metis marketing fraud and wrong information

Address:New Delhi, Delhi

Hi, (Please read carefully and respond should by senior team)

I had taken hdfc standard life policy no[protected] from metis marketing pvt ltd. 2nd floor gn-4, shivaji enclave rajouri garden new delhi - code[protected], license no - ca0205, contacct details - [protected],
This above policy was given to me by mr. Ashutosh mishra contact no - [protected], and [protected] other numbers are[protected],[protected] by telling i am the employee of hfc standard life and if you take policy from me i can give some extra benefits which not given by third party like sum assured amount of hdfc classic assure plus, sum assured will be 9 times than the premium (30000/-rs) paid was sa 270000/- rs. And extra you will get hdfc health policy of rs 200000/- every year for your family, policy is directly given by hdfc life so you will get 20% premium waiver of every year in which you will paid 24000/- rs and you will get receipt of rs 30000/- and also nominee bonus will be awarded every month of rs 750/- rs from next month of policy till the policy term. Also misguided to say you will get bond paper in coming month october 10th 2017. And just sent it welcome policy kit to you. Directly it was indication to false in all on the name of hdfc standard life. Which free look period will expired. And i can not claim for all what discussion had done.
But i have requested for free look withing time frame of irda guidelines on or before 15 days of receiving (23rd sep) as on 3rd october 2017.
For all i have call record details please listen carefully.in over all by metis marketing done mentally harassment to me and cheated daily to a lots of customer where the name and reputation of hdfc standard life is destroying.
Take strict action against mr. Ashutosh mishra, nihal singh and team and mr. Amit for wrong commitment and mentally harassed to customer. And never ever destroy the name of brand company hdfc standrad life.
Also request my free look process should be fast and return my paid premium amount rs 30000/-

Please find attached some call recording details for your reference..

Hope for the strict action of such fraud employee and agent for doing fraud in policy and mentally harassed to customers.

Regards

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Nov 15, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2017
HDFC Life Customer Care's response
Hi, kindly write your concern to us at [protected]@hdfclife.com from your registered Email Id for us to act on the same. You may also share all the available call recordings with the documented proof in support of your complaint for us to consider the same while investigation your complaint.
Complaint comments 

Comments

I have already complained on the mail id [protected]@hdfclife.com from my registered number and the service request number is HDFCSL=[protected]' Policy No. 19600680. and the response against strict action of the code and Metis marketing Pvt Ltd has not taken after submitting all call records as a proof. From delhi Metis marketing Pvt ltd is doing fraud and cheating a lots of customers on daily basis in behalf of HDFC life. So HDFC Life senior team should take strict action and show that my customer (HDFC LIFE Customer) is more important to message genuine policy and relation for long time.
Overall after service request number and all call record detail need strict action against METIS Marketing Pvt LTd. rajouri garden delhi. MR. Nihal Singh and MR. Ashutosh Mishra and Mr. Annand and other so many ladies staffs.
Also should done FIR under Delhi police for doing fraud on regular basis.
Regards
Rajeev
M[protected]

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