[Resolved]  HDFC Bank — policy premium not deposited

Address:	Ajmer, Rajasthan, 305001
Website:	[email protected]

Dear sir
I had taken a hdfc life insurance policy no. 15555448 and my client id is 59733123 and plan description is hdfcsl classic assure.
And paid first installment by chq. No. 44642 dated 31/10/2012.
For the payment of second installment i had given chq. For amt of rs. 12500 to mr. Varun in the presence of mr. Aashish mathur of hdfc bank, kutchery road, ajmer. (Rajasthan) during the grace period may 2013. But they have not submitted in time for whatsoever, my second installment not paid by him. I got information he losted my cheque given him to pay. Then i had given another cheque of same amount. Again due to some panelty issue he hasn’t submitted that cheque also.
I requested so many times in the presence of mr ashish he said you don’t worry sir.
After that all the installments have been pending. Due to negligence of your employees (Mr. Varun), why customer will suffer.
At last when i said to refund my previous (First installment) amount they said you don't worry, we are trying to refund. After that about this much time they are doing nothing.
After that i requested to personnel bankers mr ashish mathur to do something, and to mr. Pratik tandon (Ex emp.) and at present mr. Vishnu sharma and branch manager also. They said if you pay remaining instalments now then policy can be continue.
I was also agreed but still they have not given any notice/information to pay.
Sir i don't want to continue this insurance policy now, pl refund my previous.

Sir i had sent above complaint to hdfc life.
Please do the needful
Thanks