[Resolved]  HDFC Bank — Preferred Banking

Address:Khordha, Odisha, 751015

It is seen that HDFC bank is charging loyal customers for preferred banking. I have an account for the last 14 years and this is not the way to be treated whereas other banks do not charge any such fee for similar services. I wrote but the bank never replies in writing about this programme management fee. I do not understand why no reason is given for charging such fees and first of all WHY in the first place.

Email 17.[protected]@gmail.com
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Dec 17, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret for the inconvenience caused to you.

To help you with, kindly write to us at [protected]@hdfcbank.com with Customer Id/account number, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance
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