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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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T
Topi
from Mumbai, Maharashtra
Nov 2, 2016
Resolved
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Resolved

Address: 122001

On 29 Oct 2016 I transfer money from hdfc netbanking to sbi bank ref no N[protected] I pay wrong benificary but both are added to my third party and both have sbi account but I pay another benificary but i pay other benificary how can i refund from one benificary to other benificary please help me. I want to pay other benificary there is any solution to refund online to one benificary to other benificary
Dec 4, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to us at [protected]@hdfcbank.com along with your account number/customer ID, transaction details (date, time and amount) and your registered contact details. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance
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    M
    mujahid123456
    from Delhi, Delhi
    Nov 2, 2016
    Resolved
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    Resolved

    Address: 500017

    Hi hdfc bank,
    Greeting
    Hope this mail finds you good in health!!!
    On october 20th, one of your executive came to our office building and requested us to take the credit card and we provide the gift to you (Speaker) by monday. I have provided all xerox copies of following document (Pan card, three months’ salary slip and aadhar card).
    On the next day, we have a call from the verification department and everything was fine, we have received the application reference number ([protected]s3) and ask us to sms for generated one-time password. I have sent the sms to two times that cost me around 10 rupees along with service charges.
    On november 01, i have gone through status find that disapproved, later i have made a call to your cc to sort the issue.
    On the whole issue, i came to know you are a cheater, make foolish promises. Please do not your executive to our office again. Please return my all document and sms charges that cost me and my time.
    Regards
    Mujahid mohammed
    [protected]
    Mujahid.[protected]@mail.com
    Dec 8, 2016
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 07, 2016
    HDFC Bank Customer Care's response
    Dear Customer,

    We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, you may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

    -Bejoy
    HDFC Bank Customer Assistance
    Dear HDFC Bank Customer Care,

    Greeting

    Thank you for your prompt response. I have received the Credit Card yesterday.

    I have no regrets...

    Once again thank you for your support.

    Regards
    Mujahid
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      V
      venkata sree
      from Chennai, Tamil Nadu
      Nov 2, 2016
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      Address: 534447
      Website: www.consumercomplaints.in/new_complaint

      Please cancel my policy as I am not interested in it.I cant continue the policy.I wanted to cancel my HDFC ERGO health insurance policy :[protected]

      First of all I am cancelling my policy because I am not able to make the payments and now I have been told that I need to pay 75% of the premium and only 25% will be reimbursed and they say that it is clearly mentioned in the documents,
      But the documents containing the rules was given to me only after buying the policy and that too 18 days after buying the policy and even no document was provided to read before buying the policy nor they told me on call

      Infact I was fooled by them by giving me wrong information like the insurance can be used even for OPD treatments ( I have the call recorded in my phone and have the proof for the same )

      So if they tell me I should have read the conditions before buying the policy I would say the documents containing the rules and conditions was provided to me only after buying the policy and that too after 18 days .

      I just kindly request you to cancel my policy and refund my amount .
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
      Nov 02, 2016
      Updated by venkata sree
      I have taken the CREDIT CARD with the number:[protected]
      In fact I do not wanted to use the credit card

      I received one letter saying that "the HDFC ERGO Health Insurance[/COLOR] Policy with the Number[protected]/1 Policy Start Date: 30 OCT Policy expiry Date: 29 OCT 2018".

      I was not intrested in this policy.I need to cancel the policy.So I request you to cancel my policy and give REFUND to my CREDIT CARD as soon as possible.
      So, Now, I recommend you people to STOP this policy..I don't wanna use this anymore.

      So, please take the necessary step to resolve the above issu
      The policy number is:[protected]/1
      Thanking You,
      -Venkata Sree A
      [protected]
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        U
        umesh kumar baranwal
        from Tarapur, Maharashtra
        Nov 2, 2016
        Resolved
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        Resolved

        Address: 400011
        Website: www.hdfcstandardlife.com

        My complaint no. Cc/814/2014 : cosumer court, thane has given the judgement to pay me the amount by 30th september'2016 with 9.0% interest from 04/04/2013 to 30/09/2016, failing which hdfc life will have to pay 12.0% interest from 01/10/2016, so far i have not received any cheque or fund transfer to my account. Kindly intervene to solve the complaint at the earliest & honour the judgement of honourable consumer court, thane, maharashtra.
        Dec 5, 2016
        Complaint marked as Resolved 
        HDFC Life customer support has been notified about the posted complaint.
        Verified Support
        Nov 03, 2016
        HDFC Life Customer Care's response
        Hi Umesh, kindly provide your policy no. for us to review your details. Alternatively, you may also write to us at [protected]@hdfclife.com from your registered Email ID for us to reply you with the required resolution.
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          R
          Raja Bharti
          from Delhi, Delhi
          Nov 2, 2016
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          Reg: "Request for Default clearance in HDFC Credit Card & Loans from CIBIL Report

          Address: New Delhi, Delhi, 110046
          Website: www.hdfcbank.co.in

          Dear HDFC Team,

          I had three account with your bank, Main Detail is given below:

          1. Auto Loan No: 20041822 Foreclosure - in July 2016
          2. Personal Loan: 21429021 Foreclosure- Aug 2016
          3. Credit Card : XXXX7754 Settled- In Dec 2015 (But As per CIBIL report, this account marked me as a Defaulter for this as all dues against credit card settlement is cleared in dec 2015)

          Name: Raja Bhartibr...
          +1 photos
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          shokeen_sunil
          from New Delhi, Delhi
          Nov 2, 2016
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          Address: Mumbai City, Maharashtra
          Website: hdfcergo.in

          Refuting of claim no-c[protected].
          This is with reference to the theft of my bike, that i had lodged fir no-016472 in dwarka sec-17 on 01/06/2016 and informed to hdfc ergo also. then submitted all relevant documents to the company for filing the claim. company asked document for lodging fir on same date which i submitted to company but still the company refused to give me claim. so serious action should be taken against the company.
          +2 photos
          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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            B
            Bhuja
            from Mumbai, Maharashtra
            Nov 1, 2016
            Resolved
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            Address: Kolkata, West Bengal, 700006

            Please arrange to deliver my cheque book as without this i am unable to make payment of so many debt. i have applied the same through atm on september and till date there is no result again i ordered and sms received as cheque with out account branch moulali, i am surprised that for a simple cheque delivery how your bank can take such a long time. please arrange to deliver the same to my office address as i have shifted from my registered address.

            I do not know whether any one will get this message or not, but believe me this is very my required.

            My account no. [protected]

            Name : subhasish chakraborty
            Address : fedex tscs
            Gn -27, gn block
            Sector - v, salt lake city
            Kolkata -700091
            Ground floor
            Phone no. [protected]/[protected]/[protected]
            Dec 5, 2016
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 04, 2016
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that our official contacted you and assisted you with your requirement. You may contact Mr. Sayan Banerjee on [protected] for clarifications.

            -Bejoy
            HDFC Bank Customer Assistance
            I am satisfied as i got the chq book .

            Thanks to all.

            Best Regards
            Subhasish Chakraborty
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              T
              tapan joshi
              from Delhi, Delhi
              Nov 1, 2016
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              Address: Nainital, Uttarakhand, 263139
              Website: credit card payment

              Dear all.
              This is regarding my visa credit card ending no 6121
              This is to inform you again that my credit card hav debited rs 51875 two time on 21st oct i was going to pay my insurance premium at that time.. kindly refund rs 51875 to my account.. as the said amount debited from my account & not refelected to my insurance premium.

              Regards
              Tapan joshi
              [protected]
              My mail id
              [protected]@rediffmail.com
              Cr cc no [protected]

              Sent from my samsung galaxy smartphone.
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Sir i chanchal bose took a bike of hero honda cd deluxe black colour engine no-06J29F49063 chhasis no-06J29E48836 registered no -cg 04 cr 3070 in the year 2006 from centurion bank of punjab u have paid all its installments then i have not recieved my bikes noc please hand over my noc to me what is the further action sir
              Amazon India has issued authorization Code (Refund Reference Number) for the transaction : 092749 for value @ Rs 1069. Said is yet not reflecting as credit. Kindly conclude at the earliest.
              I apply for my saving and current bank account one month before but my account is not open till now . Is this is your service, even I call customer care no. but no one attend my call. Even the agents are saying that my account is open tommrow from last 10 days.
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                D
                deepchandra703
                from Gurgaon, Haryana
                Oct 31, 2016
                Resolved
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                Resolved

                Address: Gurgaon, Haryana, 122002
                Website: www.consumercomplaints.in

                My nane is Deep Chand, and my account no is [protected] of hdfc bank please refund my account dcd money, where as you people deducted from my account on date of 20/10/16, amount is 862.50 INR, i dont know why you poeple deducted this amount, please share this dcd deducted detail with my mail id [protected]@gmail.com. my contact detail is +91 [protected].
                +1 photos
                Dec 4, 2016
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 03, 2016
                HDFC Bank Customer Care's response
                Dear Customer,
                We tried calling you on the number provided, however, were unable to reach you. We are unable to trace any such deduction on the date mentioned. Please write to [protected]@hdfcbank.com with the Account number in which the transaction took place, along with the date of transaction with ref ID TTU03111606 in the subject line

                -Anay
                HDFC Bank Assistance
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                  A
                  anujp
                  from Mumbai, Maharashtra
                  Oct 31, 2016
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 401105

                  Dear Bank,

                  Iam Mr.Anuj sunil Pandey has been taken credit card and loan from hdfc on dated and was paying all my emi dues on regular basis but since from last 2 month i am jobless and was not able to pay the due and because of which m getting continuous calls which is the process of bank m aware of but right now m not in condition to pay my pending dues please if possible then don't call me and also please need time till 30 nov 2016.
                  I got call from my old residence owner that recovery agent visited there and talk very roughly but i was on rent at my old address and left 1 year back and also they do not have any concern with my loan and outstanding.
                  right now i am at my native place but i will return to mumbai at 28 nov 2016 and update my new correspondent address and also settle my due on said time, hope your reputed bank hv the policy to help and support its needy clients like me,

                  Regards
                  Anujkumar Pandey
                  Dec 3, 2016
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 02, 2016
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with your issue details and registered contact number. Kindly quote the ref ID TTU[protected] in subject line.

                  -Natasha
                  HDFC Bank Customer Assistance
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                    S
                    sdadkar
                    from Pune, Maharashtra
                    Oct 31, 2016
                    Resolved
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                    Resolved

                    Address: Nashik, Maharashtra, 422009

                    I have opened saving account with hdfc bank, anandwalli bank, nashik under various schems. My dp account no is 54428925.

                    One of them was i will not be charged brokerage untill the transaction of rs. 1 lac 50 thousand. Second one time trading account opening charge of rs 499/-. Afterwards there will not any charges for trading account except brokerage, service charge.
                    Another scheme for demat account. The annual maintainance charges for first year is free for demat account. Afterwards, if there is one transaction in a year, there will not be any annaul maintainance charges.

                    However, i have been decived by them for both the schemes. They have cut the free brokerage limit to 1 lac insted of 1.5 lac.
                    Also in second month from date of opening of demat account, they have deducted rs. 57/- as depositery charges.

                    I request you to please help me to get back extra money deducted by the hdfc bank.

                    Hoping for your favourable response.

                    Sunil adkar
                    Dec 3, 2016
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 23, 2016
                    Mahesh walia's response
                    Please give me my bebt balance
                    Verified Support
                    Nov 02, 2016
                    HDFC Bank Customer Care's response
                    Dear Customer,
                    The charges debited from your saving Bank account on October 15, 2016 pertains to debit transaction carried out by you in your Demat account in the respective period.
                    These charges are levied on transfer of securities from your Demat account to another Demat account or to your broker's account. Incase of any credit transactions in your Demat account, no charges are levied by HDFC Bank Ltd. (Depository Participant).
                    Transaction charges accrue in the month when the transactions are effected and are debited in the following month after giving adequate advance intimation in the billing statement.
                    -Bejoy
                    HDFC Bank Customer Assistance
                    Sir,
                    Please information my balance loan of bike what due amount of balance by me

                    Regard
                    Khemchand
                    VPO-Nangla jogyan, seekri
                    Teh-ballabgarh disst-FBD
                    Mobile-[protected]
                    My account balance bebt account No is [protected] Rs 115
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                      S
                      Samrat Kanti Ghosh
                      from New Delhi, Delhi
                      Oct 31, 2016
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110045

                      Hi,
                      My Loan application number is[protected]Location-New Delhi, Name of Loanee -Samrat Kanti Ghosh), my contact no is-[protected] and my DOB is 20/08/1988. I have had a representative collect four blank cheques on the 20th of October and since then i have not managed to hear from you lot. I am wondering firstly to lodge a criminal complaint on your organization for having my cheques and not disbursing the loan amount despite me meeting all your bloody requirements, nor have you kept me informed about the terms of repayment. I do not expect a lot from you as my particular experience dealing with you guys has been far from satisfactory. I would hope someone contact me at the earliest on my phone number as i am losing my patience.I have emailed you lot at [protected]@hdfcbank.com but you guys keep asking me for an account number. Fact is i do not have one with your bank. Please try to resolve this as this has caused me lot of inconvenience.

                      Samrat.
                      Nov 4, 2016
                      Complaint marked as Resolved 
                      It finally stands as resolved. Best, Samrat.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 03, 2016
                      HDFC Bank Customer Care's response
                      Dear Customer,
                      Please be assured that we are looking into the issue and will respond to you with reference number[protected] within 2 working days.

                      -Anay
                      HDFC Bank Assistance
                      Nov 03, 2016
                      Updated by Samrat Kanti Ghosh
                      In the interim i have had a representative come( on 01/11) and collect signatures which i guess where being scrutinized and were according to you lot not matching. I hope to have the money in my account asap, or i might not avail the loan at all, as it makes no sense to be waiting for ages.
                      The same problem here as well with me . I had applied for a PL with ref No 49843266 ... I received a confirmation SMS as well stating that the loan has been approved . Now its almost 20 days has gone and nobody is bothered to respond . I am not sure if they are misusing the blank cheques ( Although all were account payee cheque)

                      Surprisingly I mailed to their Nodal and Ombuds also, however they are also too reluctant to hear customer concern

                      Regards
                      Kaustav Samadder
                      [protected]
                      The same problem here as well with me . I had applied for a PL with ref No 49843266 ... I received a confirmation SMS as well stating that the loan has been approved . Now its almost 20 days has gone and nobody is bothered to respond . I am not sure if they are misusing the blank cheques ( Although all were account payee cheque)

                      Surprisingly I mailed to their Nodal and Ombuds also, however they are also too reluctant to hear customer concern

                      Regards
                      Kaustav Samadder
                      [protected]
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                        S
                        SakinaS
                        from Mumbai, Maharashtra
                        Oct 31, 2016
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        I have not operated my salary account and had no balance in it. So the bank started charging for non maintenance of minimum balance and now my account balance is -7, 429.01.
                        The same is with demat account. First year the service was free. I never used it and yesterday I got a message to pay 858.75 rs.
                        I want to close this account and demat account.
                        Dec 3, 2016
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 02, 2016
                        HDFC Bank Customer Care's response
                        Dear Customer,
                        Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
                        -Bejoy
                        HDFC Bank Customer Assistance
                        HDFC TAMILNADU CHENNAI VELACHERY branch in addition to collecting processing fees collecting a cheque in the name of AAV partner for the amount 1800 rs at the time of Home loan disbursement without intimating earlier.Is this legal?Do HDFC or Indian Government aware of this information?
                        Please arrange to issue cheque book, this is very very urgent .
                        My account no. [protected]. Please call me at my given no. or [protected].

                        I am eagerly waiting for the same and expect faster delivery of the same.
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                          daidakoti
                          from Bengaluru, Karnataka
                          Oct 31, 2016
                          Resolved
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                          Resolved

                          Address: 560068
                          Website: www.hdfcbank.com/personal/customer-centre

                          Hi team,
                          I put auto debit of hdfc credit card payment from my hdfc salary account.
                          This oct month, 138088 rupees deducted from my savings account even though the bill is less (some transactions have cancelled and its already credit to my credit card). i was frustrated and raising a complaint on not taking the issues even i called to customer care ([protected]) many times and no one is responding. please take this as complaints and forward to higher authorities. i need my cash back amount to my a/c and this type of frauds i will never accept. i will cancel my hdfc cc once the issue/statement is resolved.
                          Dec 3, 2016
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 02, 2016
                          HDFC Bank Customer Care's response
                          Dear Customer,
                          Request you to provide us your customer Id/credit card number, issue details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU02111604 in the subject line. Our concerned team will get back you.
                          -Bejoy
                          HDFC Bank Customer Assistance
                          Dear sir/madam
                          Plz.be dispach a Cheque Book agst.my account no.[protected].
                          thanking you
                          Regards
                          Parveen Goyal
                          [protected]
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                            J
                            jayan449
                            Oct 31, 2016
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                            Address: Mumbai City, Maharashtra, 400074

                            I checked my savings account [protected] and got to know that hdfc bank have deducted an amount of rs 100+service charge from my savings account.

                            I checked it thoroughly and got to know that banktaken it as programme management fee which is ridiculous and impractical. For what they are charging this as such they are giving some great service to customers.

                            What a bogus fee that programme management is? I am heard this for this first time and no other bank is charging. This is very unethical practice by hdfc bank, and there is no such criteria from rbi to charge for programme management.

                            If this amount is not debited back to me within a week, then i will be bound to close my account with immediate effect.

                            Not only me i will definitely close the account of my family members as well.

                            Request HDFC Bank to explain on this issue since I need not require this service and credit back the amount back to my account with immediate effect.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              febin vijayan
                              from Bengaluru, Karnataka
                              Oct 31, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560095

                              Applied for car loan along with that HDFC executive forced me to take add on pack where ill pay no interest for that. At last i came to it has been included along with my car loan & i am pay interest for that too.

                              Without my notification car loan has been credited to car show room. I didn't get welcome letter or any details from HDFC bank for the loan.

                              After escalating several times i received tow days back.

                              Tried HDFC customer care they raised their hands.

                              Escalated through mail several times to HDFC they are not paying any attention to customer .

                              When ever i am sending mail ill get a message stating representative will get back to me with in 5 working days. Since this month starting i am struggling
                              with no result.

                              Am seriously frustrated & extremely disappointed about customer service of HDFC.
                              Dec 3, 2016
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2016
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Regret the inconvenience caused and we are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com along with the following details:

                              • Loan application Number and date of application
                              • Type of Loan (e.g. Personal/Express Loan Plus/Auto )
                              • Your Address and contact number(s)

                              Kindly quote the ref ID TTU[protected] in subject line.

                              -Natasha
                              HDFC Bank Customer Assistance
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                                B
                                basubendi
                                from Coimbatore, Tamil Nadu
                                Oct 30, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560040
                                Website: www.hdfcbank.com

                                Hi

                                Hdfc is deducting program management fee without consent. This is the height of fleecing customers. Spoke to the mr. Shankar prasad the rm for my account. He said this is levied from 2016. When asked if it was informed. He agreed it was not informed but it is applied to all classic customer. I asked him to reverse the amount. He said he will do it. Now need to wait and follow up.
                                This happens only in india. The system is rotten. Hard earned money is taken out by these banks without knowledge of customers. Imagine the amount of money they collect this way every quater.
                                Its a shame for hdfc bank to do this.
                                Dec 1, 2016
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 31, 2016
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We regret for the inconvenience caused to you.

                                Kindly write to us at [protected]@hdfcbank.com with Customer Id, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                -Natasha
                                HDFC Bank Customer Assistance
                                Remove name from the list of cibil

                                Reversal of program management fee - Comment #2587811 - Image #0
                                Reversal of program management fee - Comment #2587811 - Image #1
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                                Having some problem in credit card application,
                                [protected]N5

                                iwant to talk your excutive
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                                  A
                                  ashokreddipalli
                                  from Bengaluru, Karnataka
                                  Oct 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600119
                                  Website: Consumer complaint

                                  This is Ashok.Reddipalli. My Hdfc acc no.[protected].
                                  Today i have mobile recharge from free recharge.But transaction is not completed.I have lossed by Rs.40 balance in my account.So, can you please check the below details and return by amount in account.

                                  30 Oct 2016 CCADJ1LBI384-CCAFREECHARGEIN [protected] 30 Oct 2016 20.00 1, 215.00

                                  30 Oct 2016 CCADJ1LBI356-CCAFREECHARGEIN [protected] 30 Oct 2016 20.00 1, 235.00
                                  +1 photos
                                  Dec 3, 2016
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 02, 2016
                                  HDFC Bank Customer Care's response
                                  Dear Customer,
                                  The transaction has been successfully processed at the Bank's end. We request you to allow 5 working days for the merchant to get back to you with the final status of the transaction. In the event you do not receive any confirmation within 5 working days, you may write to [protected]@hdfcbank.com and the same shall be taken up with the merchant.
                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    R
                                    RAO_001
                                    Oct 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110042
                                    Website: hdfc bank ltd

                                    I received credit card today on 30 October 2016...but after talking to customer care i get to know that no EMI option is available with this card... I feel cheated because at the time of applying for credit card they clearly told me that EMI is available but now they denying the fact... I am a normal guy with 15000 salary per month I cant bear the charges without EMI option...please close this card ASAP... I dont want to pay fee for anything...please help.
                                    Dec 1, 2016
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 31, 2016
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused to you.

                                    Kindly write to us at [protected]@hdfcbank.com with credit card number, complete branch address at where you had applied the card, executive name to whom you spoke to and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

                                    -Natasha
                                    HDFC Bank Customer Assistance
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                                      V
                                      Vamssi Krishna Kammula
                                      from Vijayawada, Andhra Pradesh
                                      Oct 30, 2016
                                      Resolved
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                                      Address: Hyderabad, Andhra Pradesh, 500072

                                      1. Hdfc as a bank is not synced with rbi mandates or guidelines?

                                      2. By acting naive in such cases, doesn't the bank practice illegitimate and unfair practices - especially as per the hdfc bank interview published in toi, they don't charge customers for non - maintenance of dormant accounts.

                                      3. Shouldn't the staff sitting at the helpdesk with a"may i help you " be actually be more helpful in their attitude towards the customer and be more diligent?

                                      4. Why is my account still open and why am i still receiving bank statement monthly (Which says the balance as zero and not -7000) when i haven't used or logged into the internet banking for more than 3 years now.

                                      Please help me in closing this account immediatly. I am not going to pay a penny for this.
                                      +1 photos
                                      Dec 4, 2016
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 03, 2016
                                      HDFC Bank Customer Care's response
                                      Dear Customer,
                                      Please write to [protected]@hdfcbank.com with the below details with ref IDTTU03111605 in the subject line.

                                      1) Account number

                                      2) Contact number

                                      3) Complete address of the branch that you have visited.

                                      -Anay
                                      HDFC Bank Assistance
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