HDFC Bank Complaints & Reviews

Today 10/12/2016 I received a call from the number [protected] frm Deepak Shrivastva and also received call from number [protected] and [protected] RBI branch Bandra Mumbai stating that my ATM card is in the process of renewal and it need to be done in urgent basis. So took my ATM card detail and withdraw my cash of 25, 0000 frm my account . As per bank statement it has been mentioned that it has been transferred to cheque / ref no 687781 for the first amount 19, 999 and cheque ref no HF[protected] for the second amount of 4, 9999.after couple of hours I received call from another number [protected] Chennai .the guy on the phone said he is calling from the transaction dept oh Hdfc and he came to know that my amount has been transact and its a fraud case and asked not to share the bank information in furture. I have no idea how did he knew that I was cheated. I tried to reach HDFC customer care service but couldn't get through the number went on long hold and I went to bank but bank was not open. When I tracked the number in Truecaller the numbers are from Bihar and West Bengal .I really need help from your team to research on this and I am looking forward to hear from you soon.

Regards,
Baijantee gurung
Munirka delhi
Contact me [protected]

I opened a salary account in 2015 . it been 7 months that i have left the job or no salary credited in account, yesterdays i checked the mail Rs 5500 deducted from my account in the name of maintenance charges. I complained in HDFC, , HBL number =[protected], they keep on saying that after 3 months salary account converted into saving account so you have to pay maintenance changes for that, told her that it is true but as per new guidelines by RBI https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0 no deduction need to be done on the name of maintenance changes. still they are saying the same thing, Please help me with this.

I had policy on my spouse name Mrs.Rashmika Mehta. She died on 22 -09/2016. It was operational till october 2016.
I raised death claim on above mentioned policy. Company has deposited some amount in my account but the details of full & final settlement is not provided by the company. Hence I have represented to company many times, but company is not responding. Hence I can not decide whether settlement done by company is as per the rules or not?
Company is not responding to any queries, which creates doubt in settlement done by them.

Dear Sir

Bhucho Mandi Branch Manager Gurpreet Tagri is Corrupted and discriminate to distribute new Currency.Request for Checking and action for the same.some peoples getting 24000 Rs per week and more are zero.BM is responsible for this discrimination.Request to took suggestions of Mandi commission agents and take hard action against BM HDFC BANK Bhucho Mandi

Thanks and regards
Baljeet Singh

Hi hdfc credit team,

Hi

I have just try to pay the premimum of my hdfc progrowth plus policy 18169105 through my hdfc regallia credit card(55XXXXXXXXXX6812).

The thing is that all transaction was failed, I have try more that 8 or 9 attempts to make successfull, but all was failed.

I have all got mails for unsucessfull transaction, but when I have check my credit card account it is showing to me 201176.26 Rs Total Outstanding Authorization Amount .

please reimburse these amount into my credit card account asap.

Account number-[protected]

1-madivala branch manager-narayan naik, behaved extremely rude with me, treating a women customer or any one is completely unethical. He treated so badly that now a days you don't treat with a begger also.

2-manager said that he will reverse the 50% amount and you can swipe the card and utilize it and your account will be closed within 5 working days after all verification process and you will have 5 days of time to access my card.

3-yesterday, around 1pm i submitted my forms and today in the morning they closed my account and blocked my card.

3-totally 1035rs+66rs=1101rs are deducted from my account. I need my amount to be reversed and cannot tolerate such behaviour from the manager and staff-poulomi mukherjee.

Sir,
Please refer to my loan account number36760059 .
It has been intimated through SMS that the ECS payment of a sum of Rs 6839/- as EMI has not been realised from SBI Golpark Branch Kolkata and it is being redeposited .
SBI Golpark branch has been approached to clarify . The question of non clearance does not arise because there is sufficient balance in the acount . If there is any other reason, both the banks should sort this out between themselves .
An early action is requested .
Faithfully,
Hirak S Sen
Lt Col ( Retd )

I have made a payment of INR 4, 550 towards JosAlukkas on 27-11-16 through my Debit card. Due to transaction failure, it was not received by them and on inquiry I was informed that the same will be credited to my account within 2-3 working days.

After many follow ups with the customer care through phone calls and mails for the past 10 days, I didn't get any proper response from the support team.

I have attached the account statement for your reference.

I request you to treat this on priority and do the needful at the earliest towards the reversal of payment.

Regards,
Anuja S
anuja.[protected]@gmail.com

I have a HDFC salary account, in the Account statement i can see that Rs 5.75 / Rs 5.73 are getting deducted from my account.
there are many instances where I this amount getting deducted

Please see the details:-
13/10/16 IMPS P2P[protected]#02/10/ 041016 [protected] 13/10/16 5.75 6200.02
02/11/16 IMPS P2P[protected]#27/10/ 281016 [protected] 02/11/16 5.75 20105.67
12/11/16 IMPS P2P[protected]#29/10/ 031116 [protected] 12/11/16 5.75 17903.72
12/11/16 IMPS P2P[protected]#29/10/ 031116 [protected] 12/11/16 5.75 17897.97
12/11/16 IMPS P2P[protected]#29/10/ 031116 [protected] 12/11/16 5.75 17892.22
25/11/16 IMPS P2P[protected]#16/11/ 211116 [protected] 25/11/16 5.75 5445.47
25/11/16 IMPS P2P[protected]#17/11/ 211116 [protected] 25/11/16 5.75 5439.72
01/12/16 IMPS P2P[protected]#23/11/ 241116 [protected] 01/12/16 5.75 29022.59
06/12/16 IMPS P2P[protected]#29/11/ 301116 [protected] 06/12/16 5.75 27238.28
06/12/16 IMPS P2P[protected]#29/11/ 301116 [protected] 06/12/16 5.75 27232.53

Please let me know the actual reason behind deducting my hard earned money

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason on 1st september 2014 and i see that i have rs -4993 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer

Dear Team,
I have an account[protected] in hdfc bank in salt lake -5 kolkata branch since august 2007, eirlier it was a salary account and latter converted to normal saving bank account. after converting to saving bank account on march 2011 i was trying to clase this account from orissa angul branch. i have applied three times to close my demant as well as saving account through angul banch. but till now I am not able to close the same as no body co- operate with me at Hdfc branch angul. Orissa also i have aatached tha slip of my colsing form here for your reference except this i also applied tha filled form and send it through postal to hdfe head office of demant account in chennai. but i did not get any response from the branch or from head office but anual charges and monthly charges also increaseing day by day. so I need ur intervention my mobile no [protected]

Dec 9, 2016
The Manager
HDFC Bank Ltd.
New Delhi
Thru RBI Consumer Grievance portal
Dear Sir,
Sub. SF Account No. [protected] fvg. Navneet & Neena Bhatnagar
I am holding the above account with your K G Marg branch in New Delhi.
I am lodging this complaint to point out a severe dichotomy with what the Government of India is wishing to propagate and what your bank is actually doing.
The government is making concerted efforts to promote cash less transactions in the country. One of the basic objectives of the Demonetization exercise is said to be that only . However I find that HDFC Bank has been charging extraneous amounts on usage of Debit Card for electronic payments made. I reproduce below copy of relevant transaction from my Bank Account, where it is apparent that on a purchase of diesel for Rs. 500=, the bank is charging a sum of Rs. 14.38 on the transaction as fuel surcharge.
Date Narration Cheque/Ref. No. Value Date Withdrawal
08 Dec 2016 FUEL SURCHG 436303******2498 DT 06-12-16 [protected] 08 Dec 2016 14.38

This is simply preposterous, working out to almost 35% of the actual amount of fuel purchased. Not to mention to be very much against the cashless drive undertaken by the government on such a huge scale, where it has even allowed giving discounts on fuel purchase since yesterday, including waiving off Service Tax on such transactions. However, if one were to pay 35% of the cost as surcharge to the banks, it would be better to deal in cash only and negate the good work that the government intends to do.
This is to request you and to urge the RBI and the MoF to look into such manipulative and coercive practices being adopted by the banks on electronic payment modes, which should rather be free to the consumers.

Thanking you,

Yours faithfully,
Navneet Bhatnagar
A 38, Ashok Vihar,
Phase I
Delhi 110 052
Phone [protected], [protected]

Respected sir/mam
meri mata ji ka account ganv indachhoi ki hdfc bank branch me h jo ki bimar rehti h vghutnon ke dard se preshan h bank karmchari 8-10 chakkar lagane ke bad bhi cash nahi pay kar rhe h manager gate keeper se kaha kr pura din ander se gate band rakhte hn or sabko cash nahone ka bahana bna ker vapis bhej dete hn jabki khud assistant manager branch sebahar mere samne aj 3:30 par kisicar me baithe admi ko cash de kr aye puchhne pr kaha ye unka personal mamla h aj hi subah 11:00 baje ke as pas 5-6 police men ko cash ki paket distribute ki har roj logon ko cash na hona batate hn pr kreeb 4-5 bje ke bad dusre gavon ke logon ko commission pr dhdale se cash diya jata h ap khud chek kr skte hn ki branch ke logon ko ek mhine me kitne cash distributes kiya gaya h or out of branch customer ko kitna cash diya gaya h mere cash transfer krne ki request per saf mana kr diya plz is problem ka solutions kren anyatha hm apna account withdrawal krwane ko majbur hn

Hello,

I have taken Centurion Bank Loan for my two wheeler Activa in 2006 and the loan is already completed. I have recieved RC book but not received NOC. I am staying in Vapi and i am not sure where i should check the details as the bank now as it is merged with HDFC. I have approached HDFC but they just say that they have no information about this. Kindly help us to get the NOC.

Bike NUmber- GJ 15 JJ 7052

Thanks,
Umang
[protected]

Respected Sir,

I, Naveen Saving Account holder XXXX, customer ID XXXX of Chhattisgarh Branch do have a concern with the bank that the above savings account has been charged with 11.5/- on 25th November 2016. Exact details are given as under:

Savings account XXXX debited with 11.5/- on November 25th 2016

A total of 11.5/- Rs refund is requested from the bank for reversal into the bank account XXX. This action has caused a deep trouble to me as a account holder as I have been holding this account for several years and has caused a deep dissatisfaction among the family. I request the branch Manager / Relationship Manager to kindly reverse the amount at the earliest so that we can gain confidence in HDFC bank once again.

Also as per the RBI instructions during demonetization window No service charge will be levied on digital financial transactions using POS machines at any merchant or Fuel Stations.

Thanks and Best Regards,
Naveen
Savings account XXX
Customer ID XXX
Mobile number XXX

No service charge will be levied on digital financial transactions upto DEc 31st 2016

Dear Sir,

On dated 06th Dec'16 i am purchase i phone 5 through Hotspot by credit card due to some technical error i am paying thorugh credit card only 19000/- or 2100 paid by debit card.

Merchant by default 21100 instead of 2100. When ichecked slip he saying card swap by default.
after that he re swap card again void slip -21100/-

I would like to request please refund my money in my bank account asap.

Sir,

I have ordered gift card through net banking on last month but either or my beneficiary haven't received any calls or card still, i have inquired through customer care but i have not received any proper responses after speaking 30 mini over the call. i also dropped mail to Mumbai branch but no answers.again i had gone to nearest bank but they said they don't have gift card services.

now i have no clue that how to deal with this people.

Regards,
Gunapal

Hello,

I would like to complain that one your recovery agents has been calling me today (8th Nov 2016) and was absolutely rude and abusive inquiring about a person who had taken a personal in 2010 and was my ex-colleague. I had nothing to do with his taking personal loan nor iam in touch with him anymore. The recovery agent was absolutely rude / abusive and threatening me if i dont tell him about the borrower's whereabouts. He called from the number - [protected] and never gave his name. Please look into the matter otherwise i would be forced to file a police complaint against him and relevant authorities about this matter wherein iam no where involved at all.

Thanks,
Anirban

Sir/madam my name Is Shabeer pm my account number is [protected] HDFC IFSC :HDFC0001300 ksrthik nagar Bangalore ial am not using this account this account open salary purpose my old company this account automatically change to salary account to saving and today receaved message that showing -3700 please help to close the my account my contact number [protected] shaver rpm big by gmail.com

I am Pranam Pakhrin holder of acctt.no.[protected] and credit card no.[protected].
Firstly l received a call from your costomer agent namely Mr.Rahul Ganguly by through phone no.[protected] in connection of HDFC ergo Health Insurance.He convinced me the mentioned insurance the amount something the amount rs.12000/-which has given by bank as a beneficial and also convinced me that this amount will not debited from my saving account and credit card also.And also convinced me if any problem call the above no.So as according his convinced I agreed to do the mentioned insurance.But the amount has debited from my saving accounts and not refund at my accounts.
In which causes I have canceled 03 insurance which I have done at HDFC ergo Insurance through your costomer exucative and he told me the bank has accept my request and the invested amount will automatically refund to my saving account with in 02 december2016.
But till date the amount has not been refund at my saving account.
So it is request to refund my money as earliest otherwise I will forcely to closed my saving account and now I am present at Kolkata and will reach your branch office.please give mecompliance or feedback report as earliest through email or by telephone.
Pranam Pakhrin PH no.[protected]