HDFC Bank — pspcl (punjab state power corporation ltd) payment failed but funds got deducted

Address:

Amritsar, Punjab, 143115

Hi. I tried making my electricity bill payment on pspcl wesbite using hdfc payment gateway.

The web page produced fault. But funds got deducted from my bank account and did not reflect my pspcl account.

Request you to kindly resolve the matter

Transaction date: 25-sep, 2019
Pspcl account number: a42ms420124l
Pspcl account name: blaze industries
Andhra bank account number: [protected]
Amount : 1, 00, 000
Reference number on bank statement: ib/toml/[protected]/[protected]
Contact number: [protected]

Thanking you
Inder