[Resolved]  HDFC Bank — rail ticket cancellation amount not credited to my card

Address: Visakhapatnam, Andhra Pradesh, 530032

Please refer the following rail ticket cancellation which are confirmed by railways regarding refund amount. The same amounts are not yet credited to my credit card no : [protected]. Please do the needful. Urgent
1) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 825.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:20-nov-2018
Refund processing date:21-nov-2018
Refund amount:825.0
Refund reference no:[protected]
Payment option used : credit & debit cards / net banking / wallet (Powered by itz)

2) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 825.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:20-nov-2018
Refund processing date:21-nov-2018
Refund amount:825.0
Refund reference no:74766518325846499533374
Payment option used : credit & debit cards / net banking / wallet (Powered by paytm)
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Dec 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful: Forms Center > Credit Cards > Cardholder Dispute Form

-Anay
HDFC Bank Customer Assistance
 
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