[Resolved] HDFC Bank — RD Account open without my Consent(Consumer Id[protected] | |||
Hi My Consumer Id is 43732806. Rs 5000 has been debited from my saving account without my consent to open RD. Pl credit my amount. I don't want RD account. Who has given the right to open the RD account without my Consent. I want complete action against such type of activity. Even Bank not provided their branch no to contact. Pl resolve my issue immediately Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 HDFC Bank Customer Care's response Dear Customer, We understand that you do not wish to continue with the Recurring Deposit Account and want to liquidate / close your Recurring Deposit. You can liquidate your Recurring Deposits through NetBanking. This facility will be available for Recurring Deposit held under "Sole Owner (SOW)" relationship only and which are booked from Singly Owned Savings or Current Accounts. Following are the steps for liquidating your Recurring Deposit online: Login to NetBanking with your Customer ID and IPIN (NetBanking Password) Select " Liquidate R D " option under Transact Tab menu located on the left hand side, under Accounts tab. Select the Recurring Deposit account number from the Drop-down lists, and click on Continue. Verify the details and Confirm the Liquidation. A Confirmation page will be displayed, confirming that your Recurring Deposit has been liquidated. Alternatively, we request you to submit your Recurring Deposit advice or written instruction, duly signed by all account holders, at the branch for premature liquidation of your Recurring deposit. You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking Additional Information - If your Recurring Deposit is broken prematurely, the interest rate applicable for premature closure of deposits will be lower of The base rate for the original / contracted tenure for which the deposit has been booked OR The base rate applicable for the tenure for which the deposit has been in force with the Bank The base rate is the rate applicable to deposits of less than Rs.15 lacs as on the date of booking the deposit. In case of premature closure within a month, no interest shall be paid out & only principal amount shall be returned. -Anay HDFC Bank Customer Assistance | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
DO NOT OPEN RDs WITHOUT CONSENT IN THE FIRST PLACE.
I came here after searching for this issue. I have closed the RD as per the instructions. But who the hell gave you permission to create a RD in the first place.