[Resolved] HDFC Bank — re: my new debit card issued by bank is not accessible as getting error related to chip problem

komal vaish

Address:

C-603, Shivam majestica,wakad, Pune, Maharashtra, 411057

My new debit card issued by bank is not accessible as getting error related to chip problem.
I received new card as replaced itself by bank on which chip is added which i am not able to use anywhere manually and when i contact to costumer service they said we cannot do any thing you have to raise request for replacement which is chargeable and you have to pay for it. And also were not able to answerable.

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May 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no/customer Id, Complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance