Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  HDFC Bank — received an ach message from hdfc for ashish securities pvt ltd. no details shared, fraud , no authorisation given.

ACH for 17, 500/- added to my HDFC account
From: Ashish Securities Pvt Ltd
UMRN # - HDFC[protected]

I have not transacted any of this, neither i am aware of this. No authorisation given to anyone for any ACH or ECS.

This is pure fraud transaction.

No details are available with your Bank Customer Care
and i have been given a complaint no. with a resolution TAT of 7 days.

Who will be responsible if the amount for deduction is presented, you guys will charge and the CIBIL is affected based on other terms as well.

This is really SAD .. big brand name and 7 days to solve something.

I have seen the similar message as fraud received by other person.

Type on google .. "ACH for 17, 500/- Ashish Securities Pvt Ltd "
And ...go on images the first one is similar to what i received.
ADVERTISEMENT
Complaint marked as Resolved Jun 3, 2019

Complaint Status


[Apr 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response May 03, 2019 Dear Customer,

As per our records, we have retrieved the ACH mandate form and found that same was signed by you on March 25, 2019, towards Ashish securities Pvt Ltd (This could be either against the trading account or Mutual Fund SIP). If the same is not authorised by you, please visit the nearest branch and submit the cancellation request. Branch link: https://bit.ly/2Hqff0y

-Zubin
HDFC Bank Customer Assistance
Updated by Akshay Kathuria May 29, 2019 Great, the same was signed by me.
But i have already mentioned that it is a possible fraud.

Was there anything so hard to understand.
Please next time read carefully and then respond.
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26657
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
    ADVERTISEMENT