[Resolved] HDFC Bank — received an ach message from hdfc for ashish securities pvt ltd. no details shared, fraud , no authorisation given.

Akshay Kathuria

from Mumbai, Maharashtra

Apr 30, 2019

Address: Delhi-NCR, New Delhi, Delhi, 110085

ACH for 17, 500/- added to my HDFC account
From: Ashish Securities Pvt Ltd
UMRN # - HDFC[protected]

I have not transacted any of this, neither i am aware of this. No authorisation given to anyone for any ACH or ECS.

This is pure fraud transaction.

No details are available with your Bank Customer Care
and i have been given a complaint no. with a resolution TAT of 7 days.

Who will be responsible if the amount for deduction is presented, you guys will charge and the CIBIL is affected based on other terms as well.

This is really SAD .. big brand name and 7 days to solve something.

I have seen the similar message as fraud received by other person.

Type on google .. "ACH for 17, 500/- Ashish Securities Pvt Ltd "
And ...go on images the first one is similar to what i received.

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Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

HDFC Bank Customer Care's response Dear Customer,

As per our records, we have retrieved the ACH mandate form and found that same was signed by you on March 25, 2019, towards Ashish securities Pvt Ltd (This could be either against the trading account or Mutual Fund SIP). If the same is not authorised by you, please visit the nearest branch and submit the cancellation request. Branch link: https://bit.ly/2Hqff0y

-Zubin
HDFC Bank Customer Assistance

May 29, 2019

Updated by Akshay Kathuria Great, the same was signed by me.
But i have already mentioned that it is a possible fraud.

Was there anything so hard to understand.
Please next time read carefully and then respond.