[Resolved] HDFC Bank — Recharge amount not credited | |
I have recharged my docomo sim for 50 rs through hdfc netbanking (I tried four times) and tried my ideal sim for 20 rs. But the recharge amount is not credited. I thought there was a network problem. I was in a bit urgent.. All the times the recharge amount only debited from my account. But there is not recharge happened. Finally i went a recharge shop and i recharged my phone. The ref# are[protected],[protected],[protected],[protected],[protected].. I have contacted the hdfc customer support through web forum. But i was really disappointed with their reply towards my concern. They are asking me to contact bsnl customer care. So i thought this is the best way to communicate with them. If this issue is not resolved, i am going to change my bank for sure. Was this information helpful? | |
Aug 14, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 HDFC Bank Customer Care's response Dear Customer, Kindly mail us at [protected]@hdfcbank.com from registered email ID along with Customer Id, issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you. -Bejoy HDFC Bank Customer Assistance | |
Add a Comment | |
58%
Complaints
32728
Pending
0
Resolved
18405
View all 32728 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment