HDFC Bank — refund against a amazon order

I bought a product on 8 oct using hdfc debit card emi. The total emi is 11935.85. Unlucky product returned to seller and amazon initiated a refund of the amount on 10 oct. Till now the debit card emi is not cancelled.

The refund reference no is[protected].

My mobile no is [protected].

My debit card last 4 digit is 0429.

Please cancel the debit card emi as early as possible. Please judge it carefully.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the below URL https://bit.ly/2Lzhyn3 with your Refund reference number, date of cancellation, a confirmation email from merchant towards cancellation. A bank representative shall contact you as soon as we receive this information. Please mention reference number TT[protected] for us to promptly respond to you via email.

We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

-Nadia
HDFC Bank Customer Assistance
Nov 07, 2019
Updated by RAJIBUL BISWAS
I am unable to see the reference number provided by bank. It is protected here. Can you please send again???
Complaint comments 

Comments

Hi,
I have paid 500/- inline today[protected] for new fastag. on payment i have not received pdf copy of application or payment receipt.
your toll free no is not at all working and it is very difficult to contact bank

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