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HDFC Bank — refund amount not received

Dear HDFC Bank / Amazon

I would like to inform regarding of purchased Portronics Headphone through the Amazon site but product have received with certain damage condition then i have returned the product and sent request for refund amount but there is certain missed communication between HDFC Bank & Amazon, called both customer service center but they couldn't help to me, pls i would request to both pls communicate with each other and resolve this problem,

Reference No. : [protected] given by Amozon Customer Service for releasing the amount through the HDFC Bank.

Product : Portronics Headphone
Amount : 1199 Rs.
Purchased date : 10 Oct. 2017 ( Still i have not received refund amount)
Name on card : Ranjit Kardam
Credit Card No.: [protected]
Thanks & Regards,

Ranjit Kardam ([protected])
refund amount not received
refund amount not received
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Mar 15, 2018

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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    27873
    Pending
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    Resolved
    15402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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