[Resolved]  HDFC Bank — Refund amount of rs 17091 (payu id [protected], request id [protected])

Apr 15, 2017

Updated by Naveenchandra K HDFC Account number-[protected]
Name of Branch- Mangalore, Karnataka

Apr 16, 2017

Updated by Naveenchandra K Dear sir
I have already given so many mails to [protected]@hdfcbank.com regarding this issue .but there is no response from them
HDFC CUSTOMER CARE IS WORST SERVICE PROVIDER IN MY OPINION

Anyway I will share same with you also

With regards
Navernchandra

Apr 18, 2017

Updated by Naveenchandra K Dear sir

I am forwarding message to you which is received by me from easemytrip.com regarding refund amount of Rs.17091/-
As per the below mail they refunded the money into my account on 13th April 2017.But still date you have not credited the amount into my account. I emailed to your customercare several time but there is no reply from you.
The account details are as follows
Name-NAVEENCHANDRA K
HDFC Bank saving account number-[protected]
Branch-Mangalore, Karnataka

1) Exact date of debit from My account -11th April 2017

2) Exact Amount of transaction- Rs 17091(seventeen thousand ninety one rupes)

3) Transaction reference number - Cheque / reference no[protected], PAY U ID-[protected] / PAYUINDIA

Transaction and Refund details given by Ease my trips

Request ID [protected]
PayU ID [protected]
Action capture
Amount 17091
Status Success
Date and Time[protected]:27:43

Refund details

Request ID [protected]
PayU ID [protected]
Action refund
Amount 17091.00
Status success
Date and Time[protected]:30:[protected]:59:57

therefore I request you to refund the amount immidately .

Dear Sir/Madam,

Greetings from Ease My Trip!!!

This is in regards to booking id- BET[protected]

Your refund already proceed from our side against the PAYU ID-[protected]

Kindly find the Refund Transaction Detail pasted below :-

ACTIONS TAKEN
Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
[protected] [protected] NA capture 17091.00 SUCCESS [protected]:27:43 [protected]:27:43 NA
[protected] [protected] NA refund 17091.00 success [protected]:30:54 [protected]:59:57 NA

We would suggest you to get in touch with your bank if still not credited to you.

Feel free to contact us in case of any further assistance.

Thanks & Regards,
Deepak

Board Line :[protected],[protected] Lines)
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