[Resolved] HDFC Bank — refund from amazon has not been received yet

Damitri Kundu

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Hi,
I have not received the money refunded by the amazon.
The confirmatory mail for refund from amazon.in has been received on 9/11/2018.
The amount to be refunded is rs 1557.

The reference no for refund is[protected]
My customer id : 74434376
A/c no : [protected]
Ifsc code : hdfc0000075
It has been more than 3 days since they have sent the mail. So please look into the issue.
Please resolve this issue as fast as possible. If this kind of issue continues i will be forced to close my account in hdfc bank. So please check and the pending refund status and process the payment.

Yours sincerely,
Unsatisfied customer

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Dec 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

HDFC Bank Customer Care's response Dear Customer,

Please forward the copy of email confirmation from Amazon regarding refund of the transaction on [protected]@hdfcbank.com for further assistance. Also, confirm the original date and amount of deduction of your account to expedite investigation process.

-Anay
HDFC Bank Customer Assistance

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Comments

Rohit Wadekar

from Ambad, Maharashtra

Deactivate my one assist membership, which is activated without knowing my interest, or else i will deactivatey hdfc bank account, this is second time they have debited ammount from my account.

also i want my money back which is debited on 30th oct 2018

membership id - [protected],
card no (ending 4 digits) - 4726 .