[Resolved] HDFC Bank — regarding 5% cash back | |||
I have done online shopping of 15000 on flipkart, and before doing it I have called at HDFC CC regarding the offer of 5% because somewhere I have read that they are giving cashback on snapeal only . So that I have called them and asked them regarding 5% cashback, and he said me yes that I wll be given 5%, so I have done online shopping on flipkart only . And now today I called them, they were just like " hum ne to ye bolo hi nhi tha ", "ye offer to sirf snapdeal pe tha " and all that crap . I have asked them to check my voice recording of call but the customer care executive, named POONAM, denied it saying " hum log voice record nhi karte, only points mention karte hai aur apne jo call kia tha usme aapne snapdeal ka pucha tha flipkart ka nhi " what is this man !!! They are just making us fool. I had make it clear with CC 2 times regarding cashback on flipkart, I have called them on 29th regarding it and in that call I have 2times asked their CC executive and he said me yes for cashback, now they are not ready to give me my cashback. help me with this. attaching the email with this, which I have sent to them regarding todays incident. thanks. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I have already sent a mail to your another email id, again sending you mail to this ID.
But I am telling you that really I am tired of sending emails and calling to your phone banking numbers.
But I am telling you that really I am tired of sending emails and calling to your phone banking numbers.
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I request you to write to [protected]@hdfcbank.com with your card and contact details, issue details an ref id TTU[protected]. Will get back to you.
- Anay
HDFC Bank customer assistance.