[Resolved] HDFC Bank — regarding amount 1000 deducted from my account

Shivalingesh

from Mudigere, Karnataka

Address:

560100

I have a salary account in hdfc bank opened on dec2018. The first month salary got credited on 31st 18. On checking the transaction history on 07thjan19. I am able to see that theat there has been an deduction on 7thdec19 with the description as "installment pay. Transfer from casa."

But i don`t remember authorizing any payments as such.

Please let me know the details of the above deduction in hdfc bank asap.

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Feb 21, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2019

HDFC Bank Customer Care's response Dear Customer,

The said deduction is the first installment toward the new Recurring Deposit Account as per your request. Your Recurring Deposit Account will be opened in 2 working days. Please visit the below URL to know more about Recurring Deposit Account: https://bit.ly/2j84H9W If you do not wish to continue with said Recurring Deposit Account, we request you to submit your Recurring Deposit advice or written instruction, duly signed by all account holders, at the branch for premature liquidation of your Recurring deposit. Please visit the following link for address of our branches and ATMs https://www.hdfcbank.com/branch-atm-locator Alternatively, you can liquidate your Recurring Deposits through NetBanking. This facility will be available for Recurring Deposit held under (i) "Sole Owner (SOW)" relationship (ii) " Either/Survivor or Former/Survivor" where the mandate towards premature closure was received by bank at time of booking RD. Following are the steps for liquidating your Recurring Deposit online: Login to NetBanking with your Customer ID and IPIN (NetBanking Password) Select " Liquidate R D " option under Transact Tab menu located on the left hand side, under Accounts tab. Select the Recurring Deposit account number from the Drop-down lists, and click on Continue. Verify the details and Confirm the Liquidation. A Confirmation page will be displayed, confirming that your Recurring Deposit has been liquidated. Additional Information: If your Recurring Deposit is broken prematurely, the interest rate applicable for premature closure of deposits will be lower of The base rate for the original / contracted tenure for which the deposit has been booked OR The base rate applicable for the tenure for which the deposit has been in force with the Bank The base rate is the rate applicable to deposits of less than Rs.1 Cr as on the date of booking the deposit. In case of premature closure within a month, no interest shall be paid out & only principal amount shall be returned.

-Nadia
HDFC Bank Customer Assistance