HDFC Bank Complaints & Reviews

I have taken credit card from hdfc bank 8 years ago. Recently i have changed my mailing address and same aadhar card id proof has been send via speed post to the hdfc credit card division (Chennai) it has been delivered by 3 of jan 2019. Now the concerns whenever i am calling to the customer care they told me that it is still in process its being 10 or more days still it is in process so kindly do the needful and update the status.

Dear sir,

I have opened salary account in hdfc bank, koti branch on dec 2018. The first month salary got credited on 08th jan 2019. On checking the transaction history, i found there has been an deduction of rs. 2000/- on 16th jan 2019 with the description as "installment pay. Transfer from casa."

Please clarify the above deductions and refund the same to my account asap.

In nov'17, i have got first disbursement of my home loan from hdfc but still i have not received subsidy in my account.

Whenever i have followed up in writing more than 12-15 emails with hdfc, they are replying same answer as it is under process. Finally i received lot number - 29, but i am not able to check any status from anywhere.

I am really disappointed with bank services, my friends & relative who have taken home loan may 18 they got there subsidy in nov 18.

Kindly answer hdfc ltd team.

Thanks
Umesh

I have a salary account in hdfc bank opened on dec2018. The first month salary got credited on 31st 18. On checking the transaction history on 07thjan19. I am able to see that theat there has been an deduction on 7thdec19 with the description as "installment pay. Transfer from casa."

But i don`t remember authorizing any payments as such.

Please let me know the details of the above deduction in hdfc bank asap....

Sir/madam
I am very disappointed of hdfc service. As previously i am applied for hdfc credit card online but after 39 days over the status show that inprocess. Then i am contact hdfc bank official through email. They suggest me please send your application from nearest branch. I send my all documents along with physical aplication. But fe days lattter they send a sms your process complete and check through a hdfc crd status link. When i go through this link it shows status decline with no reason. As a natiinalised bank officer i ever not seen such stupid service. My previous online application number is 18k[protected]dd and application date was 27/11/2018 and physical application no is 19a[protected]f0 and date was 03/01/2019. So i became stunned of hdfc bank rediculos and stupid service.
Soumik sarkar
Email - [protected]@gamil.com

I have got a personal loan from hdfc bank last year. I have paid my emi through helpdesk for last two months as my ach mandate form was rejected due to signature mismatch. I got a letter from your side last month, stating that ach mandate rejected. I am going to verify my signature and submit a new ach mandate form tomorrow. I jus want to know whether you are going to send me a letter to my home again?

Hdfc bank is the worst bank. I am assuming they are into bankruptcy. Funds are unable to transfer and receive. Customer service is not capable to answer and the weird thing is they don’t have access to any of the details.

Never in my entire life saw a bank as hdfc. Customer service don’t care of account holders issues and firstly as noticed they are not expirenced to handle the issue and resolve.

Other indian banks are fast and best then hdfc. I have submitted form to close my account (Of course it will not matter to them.)

My experience with this bank is unexplainable never ever recommend anyone.

Thanks
Deepu

My name is prafulla sharma my account no. Is [protected] and my auto loan number 50295932. I have taken auto loan form hdfc bank and pay regularly emi but only two days late payment hdfc deducted 3000 rs from my account and reason is loan late pay recovery. Hdfc can take a late payment but a huge amount deduction is not a right so please so nobody should take a loan from hdfc., and please don't take any service and loan from hdfc they deduct large money.

I have applied for fasttag with reference number hfr094764 on 20th december 2018.
I repeated called the helpline for assistance on this as i did not receive any update on the same.
Inspite of repeated call & emails, the representative says that they have not received any request from my number.
Also the representative is being so rude that he asked to cancel the application.

My hdfc credit card number is [protected]
Name - summi saurabh
I had dues on my card in the tune of 1 lakh 9 thousands. Out of which 80 thousand i have paid in the span of 50 days. Still 29000 pending, which will be paid in coming 10 days.
Now, problem started when hdfc recovery agent named imran began to call my brother in law official landline number and my wives official land line number and disclosed all my financial details with the person who picked the phone
I have lost my social status inspite of the fact that i was aggressively paying all the dues
Mr imran called from numbers [protected], [protected]

I have lost my mind, thinking of suicide as lost my entire social status in front of my relatives

Entirely hdfc bank and mr imran will be held responsible for that.

I have been charged late fee and finance charges for my credit card statement for jan 2019 where in the reason for delay was bills not received on time. I had paid all previous bills on time. I and my family members are preferred customers of hdfc bank from years and we also have our company corporate account in hdfc bank.

Below are the details of late payment & finance charges for my credit card. I request you to kindly reverse the charges.

05.01.2019 late fees rs 400
05.01.2019 late fees rs 72
13.01.2019 finance charges rs 1700
13.01.2019 finance charges rs 306

I have an sb a/c with b block janakpuri branch, new delhi. Last 4 digits of the account are 0017. I lost my debit card (Jp mastercard) on dec 27 and immediately blocked it through net banking and phone banking. I also lost my regalia credit card. While i got a replacement credit card in days, i am yet to get my debit card. My representations through e mail to suppoort section of preferred banking have gone unheeded. I get an automated reponse asking for 2 days time, then shortly before or after this, another mail saying they need 5 days, then another before that cycle ends. I escalated this to the next level and got same response. The grievance redressal oficer's number is not reachable and the nodal officer's number, no one is picking up. I am unable to see any logic as to why a bank should take 3 weeks to issue a replacement debit card

I applied for HDFC fastag on 8 jan 2019, on confirmation screen and in mail - it was mentioned - "some one from their side will contact me soon".
On 11 Jan 2019 - when no one contact me, I called on customercare and asked why I did not get the call the customer care representative told me that your documents are complete so you did not get the call.
On 16 Jan 2019 - I did not get the fastag as it was metioned within 7 working days you will get the fasttag. I called again to customer care - then they told me that your KYC is not done, you need to mail Aadhar card/pan card/ RC to us.

I was shocked - if KYC is not done and they need these documents - then why they did not inform me in last 8 days ? they inform my only when i call them to know the status... is this is the responsibility/ way of work ?

Now, even after sending the document, they are not providing any satisfying answer to me.

I have loaded 5000 to payzapp wallet on 16/01/2019, but the transaction isn’t successful and money got debited from sbi card.
I checked in transaction history of payzapp, but no trace of failure of success of the transaction. No transaction number is there in payzapp history.

I have seen the same issues from many customers. I have tried to contact the support but no one taking my calls, i even sent an emails but no response.

Please see below message.

Rs.5, 000.00 was spent on your sbi card ending xxxx at payzapp wallet load on 16/01/19. Available credit limit: rs.11, 078.03.

Hi, i have taken a policy from hdfc life and when i enquired initially they said this policy as mutual funds. But as im not interedted in this policy im planning to cancel this. But there are no people from hdfc side to help us with the cancellation. The free lock in period they are giving is only 15 days and if im not canccelling it within that days will hdfc bare my loss? Why dont you just understand the pain of consumers. Im a valuable customer of hdfc and holding an account for long period. As i was not informed the correct details abou the policy i want to cancel it. But the agents and the people in perumbakkam chennai branch is not supporting. During the period when i was availing that insurance they told like we are here to help you. Call us whenever you need anything. But the moment when i said i want to cancel the policy everyone changed. Nobody is there to support us.

Hi, i have salary account in hdfc 1 years back when i was working at that time. After that i changed company & they provided other bank account.. But am not used hdfc account am left the job because am consive that time and am going to my native. But my hdfc exsisted old salary account showing -7500 minus balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

Name sowmya d p
My account no [protected]
Customer id 71904993

Please justice to me. 7500 is huge amount to me. What is the solution?
What is the action will take against this bank.

Charge me annual fee for life time free card.
I was receive first bill statement on 16.11.2018 and no mention ant type of charges in statement when i deposited all money then received 2nd statement for annuel fee charges+over limit charge+cash deposit in bank charges. How possible when cards is life time free and cards receive in august 2018. When i call in custmer care on 18.11.18 and ask him to what is this please close my card immediate then they are given to me surety for reverse all the charges i have call recording but i am received another statement 16.1.2019 with all the charges with include late fee charges. I am call again customer care but employee clearly said to me sir charges to bharne padenge. I have call recording. What i do
Contact-[protected]

Myself hitendra toward holding an hdfc bank credit card. I would like to bring to your notice that is due payment.

Moreover i would like to complain towards your hdfc credit card collection department 3rd floor shivalik-3 drive in road ahmedabad-380052 that mr. Harshal dave and hemraj and lalji bhai desai mobile no. [protected] came to my residence three to five time without any appointment or advance letter for collection of dues, when i demand the authority letter they refused to us and told that i am manager of hdfc credit card division and i asked please produce the documents dues of collection and rbi guidelines, he refused to me and he misbehaved to me and my family members he tried to harass us and created a lots of disturbance. They did not properly behaved with us and they were very aggressive too and forced us to make payments and refused to go from our house, we have the voice recording with us for the same.
He behaved like illiterates and were shouting very loudly out of my residence gate this disturbed my neighbors a lot. (Voice record by us)
They are not all civilized and without any document evidence they come to our resistance and disturbed us.

Moreover inspit of telling that my father doctor advice me not to take any tension and take rest so i requested to him please talk respectfully, gently and talk properly or you write a letter i will reply you rather he was blackmailing me that he is a bp patient and can die and for this the cardholder will be responsible (Voice recording).
So i request please don’t send this type of patient for collections to any card holder and request you to please send a letter for collection and appointment with us or go with rbi guidelines but not to harass me.
Moreover they don’t follow rbi guidelines and instruction and force they harass the card holder for collection
I have already done complain to hdfc credit card customer care compliant on telephone, hdfc on line, police compliant and we have the recording of conversion of mr. Harshal dave and hemraj and lalji desai which is available with me
I again request to hdfc bank please follow the rbi guidelines and law don’t harass to me and my family members and neighbors.
Please revert back to us and so that i can respond you soon
If you want to hear me personally please send me hearing date and time.
Thanking you

Yours faithfully
Hitendra tiwari
[protected]

I visited to hdfc bank branch bikaner (Rajisthan) and there is an employee name as andrea i freezed my net banking and debit card due to suspicious transaction i visited and met her for active my account she give me a form some process she said your net banking is active mam and the new debit card will be issued after some days and that will be submitted directly to your residence, after waiting for 15 days when neither of these happened i visited again there and asked andrea about this she said the account was in no debit so i make it in debit phase ie now your net banking is active i checked right there through my phone my net banking was not activated she said it will take some processing hours then i went back home after waiting for 3 days when my net banking was still off i visited again to hdfc bank bikaner and what did u saw the employees are chatting on her mobile phones that girl andrea when i asked her about my problem she ignored me like i am a begger there her behavior is extremely rude i never seen this kind of rude and irresponsible in a private bank like hdfc i do complaint it to the branch manager but he also dont took to much action at all.. The employee is unskilled, rude, and totally non functioning to her duty the hair unskilled employees to save there money rude behavior i m extremely uncomfortable with hdfc bikaner branch behavior and service... Zero out of ten

This is sureshkumar.
On jan 17th i tried to add an amount of 20500 to my payzapp wallet with credit card.

Amount is debited from my credit card. But not credited in my payzapp wallet.

Please check my transactions once.

Customer care is not responding from yesterday onwards, and toll free number is always busy.

I already sent a mail to support of payzapp still no respose.