HDFC Bank Complaints & Reviews

I called customer care (8th jan 2019) @6pm and inquiring about smart emi payment, then he told me to enter the card exp date for verification so i have entered then he immediately processed.

Am telling him like "i am just inquiring don't process". But he convert into smart emi (Rs. 89, 886).

Please stop converting emi.

Why customer care executives are not listening (Don't have patience to listen what customer says).

Please stop converting into emi.

Please listen the conversation which we had and stop converting into emi..

If you need more info please call me..

Please stop converting emi. I have already called relationship manager mr manjunath, he told me to call customer care executive but they didnt pick the call.

I sent an email to all customer service, but no use.
Customerservices. [protected]@hdfcbank.com,
[protected]@hdfcbank.com,
Grievance. [protected]@hdfcbank.com

I didn't receive the response till today.

My name: veerabhadrappa km
Phone: [protected]

I called customer care today (8th jan 2019) @6pm and enquring about smart emi payment, then he told me to enter the card exp date for verification so i have entered then he immediately processed.

Am telling him like "i am just inquiring don't process". But he convert into smart emi (Rs. 89, 886).

Please stop converting emi.

Why customer care executives are not listening (Don't have patience to listen what customer says).

Please stop converting into emi.

Please listen the conversation which we had and stop converting into emi..

If you need more info please call me..

Mobile number: [protected]
Email: veeru. [protected]@gmail.com

I have listed my numbers in national dnd database, i addition i have added my number in hdfc dnd database, however i am still getting freaking calls from your executives from their cellphone numbers. Tell me what the freaking do to stop you guys irritating and calling me. I am writing it for almost all the banks like citi, hdfc, rbl, but mostly for hdfc and citi banks, and to be more presice viman nagar and bund garden office of hdfc bank.

Company is not providing the claim to ravindra kumar dubey (Owner of the maruti swift dzire up93ap4959) for the case of car theft.
It's been 8 months (26th april 2018) since the incident occurred and delhi police provided the fir copy after 46 days of delay and every single time we try to reach them, they make excuses or blame maruti india for the audio clip of the call i made to inform them of the theft which took place on 26th of april 2018.

Ravindra kumar dubey -[protected]

My credit card no is [protected].

I have made a payment for the above credit card using billdesk for the month of january 2019 on 13th january 2019.
Payment amount rs 52137.
Payment done from canara bank account[protected].
Amount is debited from my account but status of transaction has not come since acknowledgement of payment has not come neither email has come.
Regards
Prateek khera
[protected]

Hdfc bank,

I am writing you here complaint against hdfc bank, rajouri garden branch, delhi employee mr. Amit whom called and sms me yesterday for recovered my vehicle through his personal mobile number and when i called him so he threaten me for recovered my vehicle. I registered same complaint to my nearest police station with submitted sms copy and phone call recording as evidence. Also i written complaint send to your hdfc bank.

Is this note and advice for other all hdfc bank customer to see how this bank treat with customer and hired unprofessional employees.

Bhupesh mahajan
[protected]

I received a life time free credit card from your employee, after which they recharged my mobile with 100rs which i never requested, i got a bill of 472rs which i paid and requested for a closure of credit card, but after a 10 days i received another statement which says renewal of membership for which i have to pay 1281rs. Which is extremely unfair as i have never used your and your employee said its a life time free card

Hi,

I was informed a nominal amount of ₹150-200 against the debit card will be deducted charges but then suddenly ₹590, what's the breakup of that amount why is this amount charged, no one told me till date.

I have been promised multiple times by mr sanjay (Mob - [protected]) that if my bank account is well funded i. E by 1lac transaction will be reversed but unfortunately nothing such happened.

Account no. - [protected]
Hdfc bank

Regards,
Sanchit kumar yadav
[protected]

Dear team,

I am credit card holder of your bank, requested for closure of credit card on dated 06/01/2019.

Employee of hdfc bank calculated all the amount and shared the final amount as 1.37 lakh and he said after deposition of the said amount please call for permanent closure of card.

I had deposited the said amount on 06/01/2019. And as instructed by customer care executive i have called to the customer care again on dated 07/01/19 for the closure of said credit card but this time customer care executive has confirmed me you had paid excess amount approx 9000 and without refund we can not close the credit card and he has initiated the refund request and said after receiving the refund please again call the customer care for closure.

Today i have called the customer care and spoken to shilpa she has given me a shocking news she said there is outstanding of amount is approx 14000.00

I don't know who is write and who is wrong but i want to close my credit card, kindly close my credit card and confirm back on mail.

Regards
Vishawaranjan pandey
Card no [protected]
Mob 99991356

Hi,
I am using my credit card since january 2018. I take credit card for lifetime free membership. At that time they denied i will never charged for membership. Now my credit card transactions show 500 for renewal membership with 90 igst. Since they don't stay with there words, i request bank to turnoff this transaction asap.

Regards
Himanshu kuniyal

This is the 2nd instance of fraud call I have received from so-called HDFC life Manager from Hyderabad office. His mobile number is [protected].

As my policy is in paid-up state from the past 4 years, he offered me a 'Government-scheme' of 50% off on premium. He had my policy number and other details.

He told me this payment can only be done online through the website link he sends me. Cheque payment done at HDFC life branches won't get this 'benefit'.

I was told to send all my policy related documents on email to [protected]@gmail.com or whatsapp to [protected].

Luckily for me, I knew this is a fraud call and hence didn't send any document or do any payment.

I hope these fraudsters are caught asap so that they don't fool innocent customers.

Sir
आपके एचडीएफसी बैंक से मैंने पर्सनल लोन लिया है जिसकी monthly emi 7 तारीख को जाती है 7 जनवरी 2019 को मेरे अकाउंट से ₹295 चार्ज के रूप में काट लिए हैं जबकि 7 जनवरी को मेरे अकाउंट में ईएमआई से अधिक पैसे थे फिर भी उन्होंने चार्ज काट लिया है मेरा अकाउंट नंबर [protected] है आप से मेरी प्रार्थना है कि मेरी समस्या का समाधान करने का कष्ट करें
धन्यवाद।
संदीप कुमार

Mob. No. [protected]

Sir/madam

Pl refer to my credit card no [protected] in the name of shyam kumar

Valid till july 2019.

I would like to lodge formal complaint that for

Getting call for dues amounting to approx rs 7600/-.

This is against he explanation given to me by your agent (Officer) who had came for distribution of credit cards.

I would like to emphasize here that not a single purchase has been made by me for this card. There was only one purchase, which was in dollars which i did, that too i had to give a call to hdfc where to deposit the money. Because your agent has not told me where to deposit the credit card's dues.

Other than that there is no purchase made by me from this credit card. Now, call centre is giving me call that there is airtel recharge done from my credit card every month. First of all, i disagree with this, as i have not got any message from airtel that there is recharge done on my mobile no.

I informed this to your call center executive, but they are unable to understand this. They say you have to follow it up from airtel, airtel is not giving me any information about recharge done from this credit card. I am ready to pay for the genuine purchase for which i had taken credit card, if any genuine purchase, please inform, i will pay with due respect to hdfc. Further, as the card is suspended then also how is it possible to recharge regularly (Monthly basis) without my knowledge. But for this airtel should confirm me that yes this mobile number is recharged by credit card of hdfc. Please verify at your end for mobile no entry in the system.

In view of above, please stop any credit card recharge for any mobile in the name of mine, also request is to investigate further, where this money is going against recharge, as neither i am aware about this nor airtel company. My mobile no is [protected].

Also request is to write off the credit dues against me and other late fee shown in the statement of account.

Iin future i should not get a call from call center for dues against credit card because there is no genuine purchase.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899. From my credit card number ending with 4762 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899

Oneassist relationship number : 6044769
Name :- kavitha s
Credit card number ending :- 4762

Sir first of all quikr sight brought me 2000 rs. And then they gave me... Registered id... And then some other person call me and take my interview on phone and then call me and tell me that i'm selected for data entry post and also gave me selection letter on my e-mail... And then they want 3, 550 rs for verification of document and i gave them... And then this process done they say that i want to open a account... And asked me for 10, 000 rs... So sir what should i do... This is fraud or not

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 50769343

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal...

I am hdfc bank credit card holder. The bank has been auto debited for an amount of rs 1399/- from my credit card number ending 2429 on dated 03/01/2019 without my concern. I have no interest to use the oneassist plan and don't want to be the membership no more. Kindly deactivate my membership of oneassist and refund amount rs1399/- debited from credit card.

Oneassist relationship no-3500487
Name-sisir sahoo
Hdfc credit card number ending-2429

This started a month back when hdfc bank officials started visiting my home asking for emi to be paid on the very same day harassing my old mom and younger sister to arrange money from anywhere.
Please note that i am married female and is living in australia with my husband.
In september i went to the bank in santacruz east branch to update my email address and australian mobile number for which i filled the form and submitted but my number never got updated, and so i do not know what charges are the putting on what.
Now my card is blocked and i can't access online banking, i need my statement to get an clear idea of the charges they are putting. (Credit card was for 45000rs charges put 22500rs) this has created so much stress here to me in australia.
My sister went several times to the bank asking for the statement to which they said that credit card is blocked and can't give statement, the recovery agents told the same thing that they can't share statement as it's not allowed.
The bank should know that i am not denying on any payment to be made but i want to know what are they charging me for, that is my right.

Please take action against this, as it has put me in mental harassment.

Regards,
Kashmira parmar
[protected]@gmail.com

मेरा नाम दीपक है मैं दिल्ली में रहता हूं मैं एचडीएफसी बैंक का कस्टमर हूं कार लोन अकाउंट नंबर हैं 42257077 टॉप अप अकाउंट नंबर हैं[protected]/09/2016 जिसकी सारी ईएमआई मैंने टाइम टू टाइम भरी है और मेरा सिबिल स्कोर भी बहुत अच्छा है
मुझे जनवरी 2019 में एक कार लोन की जरूरत थी मैंने बैंक में अप्लाई किया बैंक ने उसको रिजेक्ट कर दिया RIC द्वारा जिसकी वजह यह बताई जा रही है कि मैंने पास्ट में सैलरी स्लिप फेंक दी थी और इसी सैलेरी स्लिप पर बैंक ने इससे पहले मुझे कार लोन दिया है
अगर मेरी सैलरी स्लिप FAKE थी तो 2016 में मुझे लोन क्यों दिया गया जनवरी 2019 में जो मैंने लोन के लिए अप्लाई किया तो मैंने अपनी 2 साल की इनकम टैक्स आइटीआर लगाई थी क्योंकि मैं सेल्फ एंप्लोई हूं अब REF NO 64342254 दूसरा रीजन यह बताया गया कि जो मैंने इनकम टैक्स आइटीआर लगा रखी है वह फेक है दोस्तों मैं आप लोगों को यह बताना चाहता हूं कि इससे पहले मैंने एक्सिस बैंक से कार लोन लिया है और होम लोन लिया है इंडिया बोल से इसी आइटीआर के बेस पर उन बैंकों ने मुझे लोन दिया है पर एचडीएफसी बैंक यह कह रहा है कि मैंने आइटीआर जो लगाई है वह फेक है ऐसा कैसे हो सकता है एचडीएफसी बैंक इनकम टैक्स रिटर्न को फेंक बता रहा है बिना किसी सबूत के मैंने बैंक को अपना बिजनेस प्रूफ भी दिया था बैंक करंट अकाउंट की स्टेटमेंट लगाई थी
दोस्तों मैं आपको बताना चाहता हूं जिस कार लोन के लिए मैंने अप्लाई किया था वह कार मुझे अपनी बहन की शादी में देनी थी हालांकि मेरा लोन दूसरे बैंक से हो चुका है लेकिन दोस्तों में आप लोगों को यह अनुरोध करना चाहूंगा कि आप कभी भी एचडीएफसी बैंक से लोन के लिए अप्लाई ना करें धन्यवाद

I apply loan for medical emergency on 26dec still this people didn't approve and if documents is incorrect i can ask it in 1 day itself right and even when i ask to the manager daily he use to say tomorrow and when i ask tomorrow same reply now its more than 10 day still not done now they are telling it will take 2-3 day. They can tell me this in starting also right please do something its urgent #[protected]