[Resolved] HDFC Bank — regarding double premium payment of lic policy no[protected]

Tayab Ali

from Badarpur, Assam

Address:

Jorhat, Assam, 785001

I have paid an amount of rs. 6889 as a premium of lic policy no[protected] through hdfc netbanking bearing cheque/ref no[protected] on 05/09/2017. After 5 days later, rs 6889 had been auto debited through hdfc smartpay from my credit card ending 6824 on 11/09/2017. I have lodged a complaint on hdfc customer care bearing complaint no-[protected] on 22/09/2017. But till today, my money has no been refunded to my account.
Therefore, i request you kindly do the needful so that i get my amount back.
With regards
Md tayab ali
Email:md. [protected]@gmail.com
Jorhat, assam-785001

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Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response Dear Mr. Ali,

We have reviewed your comments expressed with regard to your credit card and we wish to inform you that the Smartpay payment of Rs. 6, 889.00 at M/s. SPAY LIC REFUND #[protected] is credited to your card account on October 5, 2017.The relevant credit will reflect in your October 2017 statement.

-Bejoy
HDFC Bank Customer Assistance