[Resolved] HDFC Bank — regarding fastag from hdfcbank

DHAVALM PATEL

Address:

Vadodara, Gujarat, 390016

I have applied hdfc fastag on 11/01/2020 through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr01355267. I didn’t got and conforming mail and any updates.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended. Even from mail i’d provide by hdfc bank with support. [protected]@sahaj.co.in not working and also providing call number [protected] not attending and also not getting any communication regarding fastag.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

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Feb 14, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

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Comments

Bhagyashri Vyavahare

Dear sir, i am Bhagyashree Vishnu Vyavahare working with our bank as BSO from 10jun 2019 to 1 Oct 2019
Branch-Katraj Pune.
Employee code-215914.
Requested to you please send me my relieving letter and full and final settlement.
Thanks
Bhagyashree Vyavahare
vhv.[protected]@rediffmail.com

Bhagyashri Vyavahare's reply, Jan 6, 2020

Please sending me Full and final settlement with relieving letter.